10/10 This is the second time my husband and I are using Travel Counsellors for our holiday. Previously I used to do the planning myself, now I am happy to have the idea, give it to Kerith who in turn produces lovely ideas and itineraries. She is also happy to edit it as we wish. I will always use them going forward.

We have recommended Melissa to our family, who has used her and we continue to use her services (even though we live in a different country) due to her fantastic customer service.

We have just returned from a fabulous holiday in Namibia. Carla was a recommendation from a trusted friend and what a great recommendation it proved to be. From working with us on the itinerary and choice of hotels to supporting us when we were 'on the ground' and needed some added support. At all times, we felt that Carla listened to our ideas (and budget), something that can be missed by less personable travel planners. Louise and I are happy to recommend you trust Carla with your holiday and we hope to have the opportunity to use her services again.

Jelena just understands and thinks of what is needed even before I can ask! And that is just AMAZING!

Friendly, helpful and most importantly patient. Thanks Lizl

Couldn't manage without Colette!

You're just the bestest and anyone speaking to me about travel, I give your details! And I know from previous experiences that you really are there no matter what! Thank you again for everything! You're my go to when it comes to traveling!!!!!

Marion has been absolutely amazing during the booking of my solo trip. She has always responded timeously and treated my holiday with care and urgency which I really appreciate! She is a pleasure to work with and I’ll definitely collaborate with her again and recommend her services. Thanks you so much Marion, I appreciate all your efforts and it’s always great to have a trusted partner like yourself as a female solo traveler!

Sherrilyn was very professional, prompt and gave really sound advise. So happy with her service. Would highly recommend her.

Karin is absolutely amazing!!

A fast, PROFESSIONAL , service. Yes, we encountered a problem whilst in Turkey on holiday last year. But it was the quick action of our TC that turned around the problem we had ensuring that we had another memorable holiday. Thanks again K.L!

Working with Karin has been an absolute pleasure! She was extremely helpful from the moment I contacted her, she was eager to assist me, responded quickly to my questions, and made me and my family excited for our trip!

Margot has been so extremely helpful and answered all our questions with patience and understanding. Giving valuable advise on our trip and looking for the best possible package that suits our budget. Her assistance took the stress out of travelling and we will definitely recommend her services and when planning another trip definitely contact her.

Everything went absolutely perfectly! A great two weeks, but a pity my leave is somewhat used up now for a while! Thanks again for everything. I do always suggest you to friends and others when there are any discussions of travel that could potentially be handled by you.

Lizl is one of the best Travel Agents we have used. She is prompt and always willing to help even if you decide to make changes last minute. We are in great hands and love knowing we have someone to call when we are in need while we travel. She also organised our Bali trip with our 3 boys and it went smoothly and the accommodation was exactly what we needed. Thank you Lizl

She is swift, warm, understanding and always communicates every information required. She also checks on you as you travel to your destination and when you are coming back. She basically and literaly becomes your travel counsellor indeed. When u met challenges in Durban airport, she helped me find solutions swiftly. I am glad to have worked with her. I recommend her service to anyone who needs high quality service and hands on experience. Great service.

Hi Laura Here is a short review of the holiday you arranged for the Curran family. The task we set you was very difficult, a holiday in South Africa for a family of 16 ranging in age from 17 months to 70. Then some extra time for the grandparents! You understood the requirements and gave us a great itinerary. I think the balance of Bakubung bush lodge park and Sun City was perfect. The little ones really enjoyed the pool at Bakubung and the animals that were in the garden every morning. The monkeys by the pool provided plenty of entertainment. The older kids and parents loved the twice daily safaris. There was plenty of choice for food at Bakubung and the service was great. All our transfers went smoothly and the drivers were always there waiting for us. The rooms at The Palace of the Lost City were fabulous and we had plenty of room. We spent most of the afternoons by the pool and loved it. The breakfast was amazing, highlight for everyone. The inclusion of the wave park in the hotel stay was such a bonus. Big kids loved it. We were sad to say goodbye to the kids and wished we were going home with them. We were thinking we’d just rest at The Four Seasons and then catch the train but we really enjoyed our time in Johannesburg. It’s a very fascinating city. The hotel organised a tour of Soweto for us. The guide was a Soweto resident and was knowledgeable. Our Rovos rail trip was a once in a lifetime experience. We had no idea what to expect and cannot fully describe why it was so enjoyable. The golf courses were varied and each experience was unique. We were welcomed at each club and the guys managing the golf for Rovos did a great job. The meals on the train were delicious, the chef did an incredible job to produce such fine dining from that kitchen. We had some delicious South African dishes and South African wines. Thank you for all your suggestions and organisation, I think it would not have been anywhere near the experience without your help.

Ronel is ALWAYS available, she is patient with elderly customers, she sifts through a variety of options, she assists one with all technical problems like credit cards, she checks in for you if you have forgotten (which is often) she finds good deals