Your dream holiday. Planned to perfection by

2,200+

travel specialists ready to design your escape

24/7

Personalised  support

WHY USE A TRAVEL COUNSELLOR

Because with us, it's personal

Tailor-made for you

Tailor-made for you

Your personal Travel Counsellor takes the time to understand your dreams, needs, and hopes for your holiday, so they can plan the perfect itinerary for you. And with access to 500+ trusted partners, exclusive experiences, and local insights, they have the knowledge and connections to make each moment truly unforgettable.

Dedicated service. Always

Dedicated service. Always

From your first meeting to your return home, you’ll have one dedicated expert and 24/7 global support, so you always feel safe, secure, and cared for, wherever you are.

Stress-free travel, and more time for what matters most

Stress-free travel, and more time for what matters most

Your Travel Counsellor will take care of every detail, with the myTC app keeping everything in one place, for a seamless trip from start to finish.

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2,200+

Travel experts

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myTC App

All-in-one access

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24/7
Personalised 
support

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Unique financial protection 

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Member of the IATA and ASATA

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30+ years'

experience

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Find your Travel Counsellor

Tell us about your dream trip.
We’ll match you with the perfect Travel Counsellor to bring it all to life.

OUR BEST OFFERS

Discover luxury and value, with these hand-picked holidays

Frequently Asked Questions

You might have questions - we've got the answers

  • How do Travel Counsellors work?

    It all starts with TC Match, where you’re paired with a Travel Counsellor who knows what matters to you and brings your ideas to life. They craft your trip and make the booking when it’s perfect, then stay by your side with support, insights, and thoughtful touches right through to welcoming you home.

  • How do I find a Travel Counsellor near me?

    You can quickly match with a Travel Counsellor using the ‘search by postcode’ option in TC Match. You’ll be paired with someone who understands your local area and your travel requirements, and who will manage everything from first idea to your return.

  • What happens after I contact a Travel Counsellor?

    You and your Travel Counsellor have a chat to understand your perfect holiday, followed by a personalised quote. Once you’re happy, they’ll handle the booking, and you’ll have 24/7 support throughout your trip.

  • Are my bookings protected?

    Our unique financial protection plan protects our customers’ money in the event of an approved supplier's failure.

    This protection is provided completely free of charge to all Travel Counsellors clients.

  • Do you offer specialist travel like cruises, safaris, or weddings?

    Yes. Our Travel Counsellors specialise in complex and tailor-made trips, including cruises, safaris, weddings, and once-in-a-lifetime tours. You’ll benefit from expert knowledge, trusted partners, and access to experiences you won’t find on your own.

No question is too small.

Reach out - we're here to make your travel planning smooth, personal, and exciting.

Contact usContact us

Find the perfect Travel Counsellor for you

With more than 2,200 independent Travel Counsellors worldwide, let one of our passionate travel experts tailor your perfect trip and look after you at every stage of your journey.

Find your Travel CounsellorFind your Travel Counsellor

Customer stories...

Jaenette is always the best.

Christo Malan

Paarl

For Travel Counsellor

Jaenette Struwig

On my last travel I used the services of travel agent Liviana Moeti. She was so incredible, although my booking came in late, she went over and above to ensure that my travel is secured. I was most impressed by her turnaround time.

Alex Legodi

Pretoria

For Travel Counsellor

Liviana Moeti

Liviana provided outstanding service as our travel counsellor. Her attention to detail, responsiveness, and personalized approach ensured every aspect of our trip was well-organized and tailored to our preferences. Her expertise and proactive communication made the planning process smooth and efficient. I highly recommend her for anyone seeking a dedicated and professional travel advisor. We had many last minute requirements that she resolved in ways no other travel counsellor would have been able, her dedication is unmatched

Tennyson Mgutshini

pretoria

For Travel Counsellor

Liviana Moeti

It has been a great pleasure working with you. You were easily accessible whenever we needed your assistance. Thank you for making our adventure possible

Hloniphile Myeni

Durban

For Travel Counsellor

Liviana Moeti

WHEN WE WERE PLANNING OUR THAILAND TRIP , I HAD GONE THROUGH 3 TRAVEL ADVISOR'S, NOT 1 OF THEM LISTENING/ADVISING WHAT WE WERE LOOKING FOR ..... UNTIL I WAS PUT INTO CONTACT WITH MEL, WE HIT IT OFF FROM THE BEGINNING AS SHE WAS LISTENING TO WHAT WE WERE LOOKING FOR... GOING FORWARD NOTHING WAS TO MUCH FOR HER .....QUOTES/ACCOMODATION ETC WAS GOING BACK & FORTH & MEL TOOK IT AS PRIORITY TO GET OUR NEEDS MET ..... WHENEVER I CONTACTED HER EITHER BY WHATSAPP OR TELEPHONICALLY SHE WAS ALWAYS AVAILABLE TO ASSIST/HELP WITH A SMILE. WHEN WE WERE IN THAILAND SHE FOLLOWED UP WITH US TO MAKE SURE EVERYTHING WAS OK. SHE WAS ON STANDBY 24/7 WHILE WE WERE AWAY. I CAN HONESTLY SAY THAT MEL VALUES HER CUSTOMERS & ALWAYS GOES THE EXTRA MILE. NOT ONLY HAVE I FOUND A TRAVEL COUNSELLOR FOR MY FUTURE TRIPS BUT A FRIEND. MEL I HAVENT THE WORDS TO EXPRESS BUT YOUR SERVICE WAS EXCEPTIONAL. I WILL DEFINITELY BE REFERRING YOU TO ANYONE WHO WANTS TO TRAVEL.

CHERYL SIMEONIDIS

RAMSGATE KZN

For Travel Counsellor

Melissa Ridley

Wonderful service as always! Lize will forever be my travel agent!

Nikita Riley-Lubbe

Pretoria

For Travel Counsellor

Lize Roodt

She was just amazing from the start. Very patient and very quick on replies

Wiehann Wagenaar

Johannesburg

For Travel Counsellor

Julia Barnett

Ms. Blom always goes beyond the call for service by supplying additional traveling options and information.

Theuns Pool

Cape Town

For Travel Counsellor

Ronel Blom

Thank you so much for all your hard working in arranging our Captains Club trip to Mauritius. Your attention to detail and support throughout the process made everything run seamlessly We truly appreciate everything you did to help make the trip such a memorable experience for our team. Thank you again! The Edge Team

Jenny Reichhardt

Johannesburg

For Travel Counsellor

Julia Barnett

Lyndill kept me informed throughout the booking process. I really appreciated her advice and suggestions, which helped me to make an informed decision.

Taryn Greenfield

Doha

For Travel Counsellor

Lyndill Cilliers

Jaenette is always very helpful and very fast with her responses. Even when not making contact for months, years she is quick to respond and makes booking overseas trips so easy. Always a pleasure to work with her.

Quantus Ludick

Wellington, Cape Town

For Travel Counsellor

Jaenette Struwig

Amazing service by Lizl. She was son incredibly kind and helpful and available whenever I needed her input. She helped me but together a trip of a lifetime for me in Kenya and it could not have gone smoother. Thanks for the wonderful and personal service. Highly recommended!

Claudia Rudolph

Stellenbosch

For Travel Counsellor

Lizl Pearsall

Chantal is everything a travel advisor should be - warm, helpful and professional. I know I can trust her to ensure my travelling experience is smooth and enjoyable. I cannot imagine doing this without her.

Cara Pretorius

Johannesburg

For Travel Counsellor

Chantal Smith

My husband wanted to surprise me with a holiday to the Maldives for my birthday, so he reached out to Karin to utilise her experience and expertise. She provided him with a range of island options, carefully explaining each one so he could choose the perfect destination with the ideal balance of tranquillity and luxury. Karin made the entire planning and booking process seamless, even with the uncertainty around flights potentially being cancelled or moved due to global conflicts at the time. She maintained clear and consistent communication throughout, taking away any stress or worry about losing deposits or having to rearrange flights. Thanks to Karin, everything went without a hitch, and we were able to fully relax and enjoy our trip. Her attention to detail and personal touch really stood out – there was even a bottle of champagne waiting for us on arrival, thoughtfully arranged by her. We would highly recommend Karin’s services for any holiday. She truly goes above and beyond to ensure everything is perfect.

Rachel Wakenshaw

London, United Kingdom

For Travel Counsellor

Karin Livingstone

Julia has been absolutely great! Quick to respond to our questions with unwavering patience. We look forward to our upcoming trip and will most certainly recommend Julia to friends, family and colleagues for future travel arrangements.

Tarryn Rennie

Port Elizabeth

For Travel Counsellor

Julia Barnett

Your team is fantastic, always on time and the service is phenomenal. I would work with you again any day. I’m more than happy to refer you to people I know. Bronwyn

Bronwyn Small

Sandton

For Travel Counsellor

Kimelyn Meyer

Jacki and I recently booked our 1st trip to Mauritius through Julia and if truth be told from our arrival in Mauritius to departure it was amazing we stayed at hotel Maritim and spa the staff the rooms the restaurants everything was to our satisfaction , Julia organised our transfers to from the hotel , we really had not 1 problem It was truly a great holiday Will do it again Thanks Julia

Leigh Cooper

Johannesburg

For Travel Counsellor

Julia Barnett

Thank you once again for your excellent help in ensuring that our trip to Italy was so successful. It’s easy for us to talk well of your service, which we do to all of our friends

Ian Lourens

Johannesburg

For Travel Counsellor

Kerith Hulme

Villas 1 Awali Background Colour Banana Island 3 (2)

Finding your match...

Every unforgettable journey starts with the right person by your side.