Chantal Smith

It's Nice To Meet You

Greetings from the Helderberg!

My name is Chantal and I'm a born and bred KZN girl. Having recently relocated to the beautiful mountainous region of Somerset West, I'm thrilled to build a new client base in the area and to continue assisting my existing clients in making their holiday dreams a reality.

I have worked in travel for the past 8 years, starting as a Travel Consultant working at a large retail agency in Hillcrest and most recently as a Sports Travel Consultant at a large wholesaler. I have loved working in leisure travel where I have experienced some of the most unique and beautiful destinations during my career.

My favourite experience to date has been trekking with the gorillas in Uganda in 2017. Being in the company of those gentle giants was an unrivalled experience and a memory I will always cherish! I've been fortunate to travel to Mauritius, Turkey, Jordan, Thailand, Maldives, Russia and Japan. Experiencing a destination first-hand is such a vital part of what I do so that I can provide the best recommendations and suggestions for my clients.

Prior to working in travel, I lived and worked in New York, Dubai, Shanghai and Hong Kong. I thrived on living in the big city and gained a broader perspective on life in the different parts of the world where I lived.

I’m looking forward to working with you on your travel requirements and tailor-making your dream holiday. I hope to hear from you soon!

Message Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-

My Videos

Lone Leopard

28/06/2021

My clients shared this incredible cat sighting from their recent trip to the Pilanesberg National Park.

Postcards

10/04/2021

The events of the past year have taught us the value of spending quality time with family and friends. As we look forward, I'll continue to be there for you!

Bontebok National Park

23/02/2021

Modern and fully equipped accommodation at Lang Elsie's Kraal Rest Camp in Bontebok National Park. Definitely worth a visit!

Lets get back to travel!

27/01/2021

Many of the destinations I arrange holidays to are dependent on tourism and have been devastated recently. Lets support them again as soon as its safe to do so!

My Travel Blogs

I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...

Hiking, biking and game viewing in the smallest SA reserve!

19 February 2021

Just outside the quaint town of Swellendam and at the foot of the Langeberg Mountains, lies the Bontebok National Park. The smallest of the 18 National Parks in South Africa, this little slice of serenity is the perfect escape from city life for either a day visit or an overnight stay. Having visited most of the SANPARKS in Kwazulu-Natal and Mpumalanga, I was curious to get a sense of this Cape park. It is home to the once-threatened Bontebok and boasts several antelope such as Red Hartebeest, Cape Grysbok and the ever-elusive Grey Rhebuck. The open plains and gentle rolling...

Wildflowers and wine

27 August 2020

I've always been one to enjoy places off the beaten track and Darling is a destination that is still quite undiscovered. A small, rural farming village in the Cape West Coast, this little gem has everything you need for a quick getaway from Cape Town city life or for a stopover en route to the West Coast. Pieter Dirk-Uys, the famous South African satirist, calls this town home and performs his Evita Bezuidenhout shows from a cabaret venue and restaurant in Darling. How to get there: Take a leisurely 90 minute drive from Cape Town along the R27, the West Coast Highway....

Supporting the Bokke at The Rugby World Cup!

01 November 2019

Tokyo – the name alone conjures up images of a high-speed metropolis bursting with activity. I was lucky enough to travel to Tokyo in November 2019 to experience the Bokke take on the English at the Rugby World Cup Final. Flight to Tokyo: We flew on Singapore Airlines via Singapore. Great to fly direct for 11 hours to Singapore, followed by a short layover, and then a 7-hour leg to Tokyo. The vibe in the plane was electric with loads of South African supporters singing ‘Shosholoza’ throughout the flight…earplugs were needed for some of the passengers hoping to catch some shut...

My customer stories

It is always such a pleasure to travel with Chantal. Thank you for taking the stress out of our flight bookings and visa applications and for being my 'go to' person with all my travel issues!

Chantal was amazing in sourcing a ticket for my daughter coming home from Australia - I will definitely be making use of her services in the near future!

Chantal is absolutely amazing. It doesn't matter what time of day or night it is, Chantal responds to everything. Thank you for your brilliant service!

Chantal was very helpful in finding my son & I flights back to South Africa for December, amidst the lockdowns & travel bans. She assisted us all the way & also sent me the necessary paperwork for everything that was required, keeping me updated on all I needed to know. She is friendly, kind & professional & makes travelling during stressful times a lot easier. Thank you for all your help Chantal xx

I am so grateful that I contacted Chantal to book my travels to the USA. Chantal has been incredible and offered me excellent service! During a very stressful time with travel bans and restrictions, Chantal has kept me in the loop with every detail needed and kept positive and didn't stop at anything to ensure my travel plans run smoothly. THANK YOU CHANTAL! You've been amazing! I HIGHLY recommend Chantal!

Chantal recently booked my husband and I, into Saronsberg Vineyard Cottages for our wedding anniversary weekend. Her service from start to finish was exceptional, with fantastic attention to detail! She took the time to understand what we wanted. She provided us with a few options (but not too many) to consider and make a decision. I would highly recommend using Chantal's travel services.

Chantal is professional, concise, proactive and dedicated to the work she does. She assisted us with everything we needed from flights to sourcing information for us to our visa application. These were outside of her job requirements. She did this for us in the quickest time too. Chantal was proactive and she arranged things for us even before we asked. I would without a doubt recommend Chantal to anyone. I would most definitely use her again! Thank you, Chantal, 10-stars, perfect service!

Easily the best experience that I have ever had when working with a travel agent. Chantal asked the right questions upfront. She listened well, planned and made travel arrangements thinking ahead for me. The time frames were thought-through and she took into consideration both convenience and efficiency. I think Chantal’s knowledge and communication skills are exemplary. This matched her unbridled energy where she went above and beyond. If you don’t love your travel agent, you’re just not getting the best of what great travel offers.

Just wanted to say thank you so much! We have never used a travel agent like Chantal before. She made it all an absolute breeze, especially with all the new rules and regulations in place. Chantal was so organised and handled everything seamlessly. Thank you again and I will recommend your services to everyone that needs travel assistance.

The day has finally arrived and I'm heading home to see my family in the UK after 2-years! Everything has gone so smoothly, 100%. The lovely and very professional Chantal, aka best travel agent ever, has made it all possible and stress-free. Thank you so much for organising my trip home. I highly recommend Chantal's services. Her service is exemplary!

Chantal was an absolute star! I had a great experience with the services that Chantal provided. I was able to sit back relax while she made it all possible. She made my flight booking an absolute breeze whilst offering the best prices possible. I will use Chantal in the future for any travel assistance needed. I highly recommend Chantal and her travel services.

In the times we are currently in, travel is almost impossible. Chantal has made the impossible come to life. Constant support, patience for my relentless requests and always going above and beyond to help with visas and other challenges as they emerged. Chantal always had the answers and was so knowledgeable. I cannot recommend Chantal enough or ever do justice to thanking her for her support. I will always be so incredibly grateful that she was there to help.

Chantal made our holiday booking an absolute breeze. She dedicated so much time and attention to finding the best rates and ensuring all our requests were considered, all while remaining so friendly and professional. If you want to take the stress out of travelling, I highly recommend approaching Chantal!

Chantal was so efficient with my request when I contacted her looking for a relaxing weekend away for my husband and I. She was pleasant to work with and came up with some great options that were in line with my specific requests and budget. Once we had chosen our destination she made the booking process so easy and straightforward. The weekend itself was fabulous and I appreciated her checking in with me to make sure that everything was going well. Thanks so much!

I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a booking. She encouraged me that she was there for me the whole week, while I was preparing for my flight. Chantal was willing to assist me with almost everything, even finding the best place to get my Covid-19 test done correctly and efficiently, ensuring I received my results within the 72-hour time frame. Even with the documents requiring me to complete and there were many, too many for my liking, but had to be done. Chantal continued to stay in touch and encouraged me through all this. She wished me a safe journey on Friday morning before I left for the airport and as always reminded me to phone her if I needed help. Even when I arrived at Heathrow Airport, Chantal sent me a message to check that I had arrived safely. Chantal is a caring and willing person, it was evident in all she did for me from the start of our WhatsApp messages and all the emails and telephone calls in between my arriving here in the UK. Thank you, Chantal. God bless you for your caring heart.

Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!

It was such a great experience working with Chantal. She did all the heavy lifting when it came to the planning and organization of the trip - it felt effortless from our side. My husband and I had an amazing time and we will definitely be using Chantal in future! Thanks so much.

I recently visited Paternoster, which was the most unexpectedly magical place. We will definitely be going back there, it is a paradise and is highly recommended for a getaway to relax, to have some fun, to do stuff and to unwind and to appreciate all that beauty. Thank you Chantal what a perfect recommendation. I appreciate that you constantly met with me, prior to taking this trip, to ensure that we found the perfect location for a much needed get away for some fun and relaxation and beauty all in one!

Chantal has done an amazing job that no other travel agent has ever done for me. She knows what she is doing, and I will, in any circumstance, use Chantal and promote her and her business! I am just so grateful for everything that she has done for me.

It is always such a pleasure to travel with Chantal. Thank you for taking the stress out of our flight bookings and visa applications and for being my 'go to' person with all my travel issues!

Chantal was amazing in sourcing a ticket for my daughter coming home from Australia - I will definitely be making use of her services in the near future!

Chantal is absolutely amazing. It doesn't matter what time of day or night it is, Chantal responds to everything. Thank you for your brilliant service!

Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!

My Offers

With independent access to hundreds of travel suppliers around the world, I can pick out exceptional offers with amazing added value. Take a look through my latest selections – but even if nothing catches your eye, let me know what you’re looking for and I’ll do my best to find it for you!

Contact me on 071 374 5850