Chantal always goes the extra mile and makes extremely good suggestions and ways of improving my trips and travel plans. Chantal is extremely professional and on the ball, responds to enquires within the same day and is punctual with boarding passes and travel plans.

Chantal always goes the extra mile and makes extremely good suggestions and ways of improving my trips and travel plans. Chantal is extremely professional and on the ball, responds to enquires within the same day and is punctual with boarding passes and travel plans.

Chantal supported our family relocation, not once but twice. She is very attentive, understanding and always tries her utmost best! I would definitely reccommend her to anyone wanting to travel without stress! Thank you, Chantal!!

Chantal is everything a travel advisor should be - warm, helpful and professional. I know I can trust her to ensure my travelling experience is smooth and enjoyable. I cannot imagine doing this without her.

Dearest Chantal, Laticia and I want to thank you immensely for arranging such a well planned trip! The hotel locations were spot on and everything was so accessible...especially laundry! We could not have asked for better...your service is unmatched! 💝 With our heartfelt appreciation... THANK YOU SO MUCH 🤗💕... looking forward to next year !

Our Travel Counsellor, Chantel Smith was extremely helpful, knowledgeable and competent. She went the extra mile to offer better deals and organise extra requirements that we needed. We have already booked our next holiday with her. We highly recommend her for your next adventure. Jenny

Chantal is exceptional, nothing is ever a problem and her efficiency is brilliant. Working with Chantal takes all the anxiety out of traveling knowing you have someone who is extremely capable and on the ball!

Chantal is amazing! Professional, friendly and always able to provide the best solutions.

I already have recommended Chantal Smith to friends who have used her services and they are equally happy as I have been. I will continue to recommend her when I know people are planning a trip. She takes out the hassle and admin of travel, and allows you to focus on enjoying your holiday.

Chantal made everything so easy to arrange and gave us great service delivery :)

Chantal is always quick to respond, give the best options and answer any and all questions. There is no one I trust more with my travel arrangements!

I would definitely recommend Chantal Smith to my friends and family.

Prompt, friendly, professional and qualified service from Chantal Smith. Would recommend Chantal in a heartbeat!

Chantal is amazing as always. Nothing is ever too much trouble and no matter the day or time I contact her, she gets back to me instantly. I’m so lucky to have her looking after me with my travel back & forth to the UK.

Professional and extremely efficient service!

Chantal has been exceptional at ensuring we had such a smooth and well planned journey. She took all the stress out of our personal family journey and I am truly grateful for her advice and professionalism. Thanks Chantal, we are grateful for your excellent assistance in our travel plans!

I have been using Chantal’s travel services for several years now, and I couldn’t be more pleased with her exceptional assistance. She consistently goes above and beyond to ensure that my flights to Europe and back to South Africa are booked seamlessly as well as going as far as assisting me with documentation for visa purposes. Chantal’s wonderful communication, ability to find great deals and book the most suitable flights for me makes every trip stress-free. Whether it’s handling last-minute changes or accommodating specific requests, she always provides outstanding service with a personal touch. I highly recommend Chantal to anyone looking for a dedicated and reliable travel agent!

Chantal was fantastic in planning our trip! She took the time to understand exactly what we wanted and tailored everything perfectly. From flights to unique experiences, everything was seamless. Her attention to detail and quick responses made the whole process stress-free. Highly recommend her services for an unforgettable travel experience!

When you get a phone call that a parent died in South Africa, there is only one person that can organize flights on the same day. I have known Chantal for a few years and she has organised my flights from India to the US and back to South Africa. She keeps me updated of any flight changes. Checks me in and sends me the boarding passes. Recently she planned my sister trip from Arizona to South Africa, via Europe, back to Arizona. I can highly recommend her. She is professional, so knowledgeable, kind and caring. Thank you Chantal!

We booked our trip through Chantal Smith from Travel Counsellors who was very helpfull and cooperative in planning our trip, the booking and itinerary details were well planned. We were so impressed by her commitment to always go the extra mile for us. She is a great asset to the team.

Thank you Chantal for all you have done for us , your patience and support for all our needs required you went above and beyond Thank you

Chantal is my go-to person when it comes to any of my travel arrangements. She is immensely knowledgable and will always strive to find the best option to you suit you. I so appreciate her direct advice and genuine care and trust her implicitly. If you need a travel counsellor you can rely on - Chantal is your person!

Chantal organised me and my wife's honeymoon in Croatia and it was absolutely amazing. She paid close attention to our special needs and made our experience so comfortable. She responds quickly to requests and gives you a personalised service according to your specifications. Highly recommend her!

Thank you for your wonderful service. You made my trip so easy for me and responded to my queries so quickly. As an anxious traveller, I felt very well taken care of.

Chantal booked one of the most incredible holidays for a group of us. Exactly what I had asked for and more - Venice, Croatia, Greece, a land and cruise holiday. Chantal's service is exceptional and she 100% goes the extra mile for her clients. I highly recommend Travel Counsellors and will most certainly continue to use Chantal for all our future travels.

My husband and I are absolutely thrilled to share our outstanding experience with Chantal Smith from Travel Counsellors. From the moment we reached out for assistance, Chantal displayed an exceptional level of professionalism and efficiency that truly impressed us. We were seeking quotes for several holiday options and were amazed at how quickly Chantal responded. Not only did she provide us with a range of fantastic options, but her recommendations were perfectly aligned with our preferences and budget. What stood out the most was Chantal’s dedication to ensuring we had all the information we needed to make an informed decision. She went above and beyond by providing detailed quotes and insightful advice, making the process seamless and enjoyable for us both. In addition to the speed and accuracy of the service, Chantal showed a genuine passion for helping us plan our dream holidays. The personalized attention and care we received were remarkable and greatly appreciated. Thanks to Chantal, our travel planning was not only stress-free but also exciting. We wholeheartedly recommend Chantal Smith and Travel Counsellors to anyone seeking exceptional travel planning services.

I was "introduced" to Chantal through my Scottish friend who raved about her services. I thought no harm in trying. Well, I've been blown away. Chantal had always gone the extra mile for me, she literally held my hand. Even on a weekend, she's always been around to reply to my messages. Only an absolute pleasure to do business with. I salute her. I can only but imagine doing a tour organised by her would be a breeze.

Chantal Smith is one of the most efficient people I have ever met, nothing is too big or small for her to give you the best service. She is willing to go that extra mile and gives feedback more than asked for. Chantal communicates with a person on all platforms available to her and keeps you updated on changes, times, and keeps you informed. She has incredible work ethic and comes highly recommended.

Chantal Smith is always a pleasure to work with. She is professional , pleasant and very efficient! Thank you for the great service.

We are repeat customers. And the service is great everytime. Very personal, and detailed service. Keep up the good work, Chantal!

Chantal has taken all the stress out of corporate flights for my husband for business which has freed up so much time for me. Can't thank her enough, always available day and night!

Absolutely amazing service. I would strongly recommend your efficient and friendly service!

I think Chantal is wonderful. She cares for her clients, is highly efficient, responsive and friendly

Fantastic customer care and excellent service!

Chantal’s service is outstanding. Nothing is too much trouble - she’s willing to help on any day (including weekends and holidays) as well as after hours. I wouldn’t want to book my travel with anyone else and would recommend her without hesitation!

Exceptional service from Chantal. Able to so easily fix all our changes and deal with any uncertainty.

Fantastic, hassle-free service. Highly recommended Chantal!

Chantal Smith is the very best travel agent I have ever had the privilege of dealing with. Her service is unquestionably the best ever. There is no one like Chantal, who goes above and beyond all the time. Thanks for always looking after us!

We had the most incredible holiday. Thank you Chantal for making it possible and for making the whole process easier. Our honeymoon was a blissful memory and I won't hesitate to recommend you for all people's travel needs.

Chantal is efficient, easy to work with, and always professional.

Chantal was amazing and super patient. In addition, the visa application was a breeze through her assistance. I will always book through her going forward and have already referred 2 families so they can experience first-hand the superior service Chantal offers.

Thank you Chantal for always planning such amazing trips for me and my family!

Thanks for being so responsive, organized and just as excited for our trip as we were!

Chantal's service and patience is impeccable!

Such a pleasure to deal with Chantal,. She is so knowledgeable and service was great, which is hard to come by in this day and age.

Chantal has been brilliant in arranging travels for not only me, but my family too. She is highly professional and efficient in all she does. She's friendly and engaging and returns messages promptly.

Efficient, friendly, professional service at its best!

Chantal is incredibly responsive and has been amazing to work with for our complex series of bookings. We've really valued her exceptional customer service and her dedication to fulfilling our travel brief.

Nothing is too much trouble for Chantal. She’s always available without hesitation and does everything to ensure my travels are enjoyable and anxiety free. Friends have asked me why I don’t book online and I ask why would I when I have Chantal?!

Chantal is THE best travel counsellor that I have had the absolute pleasure of working with. She is professional, knowledgeable, patient, informative and definitely goes the extra mile. She has the ability of making you feel like you're the only one she's assisting. Her responses and turn-around time is impeccable. There are so many amazing little things which Chantal does which you cannot describe as you just have to experience them for yourself. She works around the clock to ensure you are happy. I have not experienced such commitment from an agent before as most have cut-off times, but with Chantal if she has something to share no matter what time it is ,you will hear from her (and we do not expect this). I will definitely recommend Chantal to everybody (although deep down I would like to keep her a secret :)) She is truly remarkable!

Chantal is amazing. She goes the extra mile - often over and above her job. Our overseas trip was truly complex with several cities across multiple time zones, and with different forms of transport - international flights, domestic flights and trains - and yet she handled it all with the ease of a true professional. She was never too busy to answer hundreds of questions and give guidance, even with several changes to the itinerary. We will never use anyone else.

Chantal has been an excellent agent and her service has not stopped after making the booking. I will definitely use her over and over again. She was kind, helpful, and went the extra mile in every regard.

Chantal is very responsive and excellent at what she does. She kept us well informed every step of the way. I highly recommend her services!

Absolutely amazing service and have and will continue to recommend Chantal to all that are travelling!

Chantal’s attention to detail is exemplary. She goes the extra mile irrespective of the time of day or whether it’s a weekend. I don’t expect that of a travel agent but it is impossible to miss such commitment. I have peace of mind when I or my family travel knowing she’s managing things in the background. Thank you !

Chantal, thank you for your outstanding service. We had such an incredible trip...you chose the most perfect location. Our spot was ideal, filled with so much character, history and culture and accesible to all the main attractions. I loved that we could walk anywhere at anytime and be safe. All in all we had a splendid trip filled with such amazing experiences and certainly created wonderful memories... Thank you again and we need to get started with our Australia trip planning as soon as we can!

Chantal has a lovely mix of professionalism and friendliness. Her customer service level is superb!

The accommodation selected was lovely and family friendly. Chantal knows to meet the clients requirements 100%.

It is always such a pleasure to travel with Chantal. Thank you for taking the stress out of our flight bookings and visa applications and for being my 'go to' person with all my travel issues!

Chantal was amazing in sourcing a ticket for my daughter coming home from Australia - I will definitely be making use of her services in the near future!

Chantal is absolutely amazing. It doesn't matter what time of day or night it is, Chantal responds to everything. Thank you for your brilliant service!

Chantal was very helpful in finding my son & I flights back to South Africa for December, amidst the lockdowns & travel bans. She assisted us all the way & also sent me the necessary paperwork for everything that was required, keeping me updated on all I needed to know. She is friendly, kind & professional & makes travelling during stressful times a lot easier. Thank you for all your help Chantal xx

I am so grateful that I contacted Chantal to book my travels to the USA. Chantal has been incredible and offered me excellent service! During a very stressful time with travel bans and restrictions, Chantal has kept me in the loop with every detail needed and kept positive and didn't stop at anything to ensure my travel plans run smoothly. THANK YOU CHANTAL! You've been amazing! I HIGHLY recommend Chantal!

Chantal recently booked my husband and I, into Saronsberg Vineyard Cottages for our wedding anniversary weekend. Her service from start to finish was exceptional, with fantastic attention to detail! She took the time to understand what we wanted. She provided us with a few options (but not too many) to consider and make a decision. I would highly recommend using Chantal's travel services.

Chantal is professional, concise, proactive and dedicated to the work she does. She assisted us with everything we needed from flights to sourcing information for us to our visa application. These were outside of her job requirements. She did this for us in the quickest time too. Chantal was proactive and she arranged things for us even before we asked. I would without a doubt recommend Chantal to anyone. I would most definitely use her again! Thank you, Chantal, 10-stars, perfect service!

Easily the best experience that I have ever had when working with a travel agent. Chantal asked the right questions upfront. She listened well, planned and made travel arrangements thinking ahead for me. The time frames were thought-through and she took into consideration both convenience and efficiency. I think Chantal’s knowledge and communication skills are exemplary. This matched her unbridled energy where she went above and beyond. If you don’t love your travel agent, you’re just not getting the best of what great travel offers.

Just wanted to say thank you so much! We have never used a travel agent like Chantal before. She made it all an absolute breeze, especially with all the new rules and regulations in place. Chantal was so organised and handled everything seamlessly. Thank you again and I will recommend your services to everyone that needs travel assistance.

The day has finally arrived and I'm heading home to see my family in the UK after 2-years! Everything has gone so smoothly, 100%. The lovely and very professional Chantal, aka best travel agent ever, has made it all possible and stress-free. Thank you so much for organising my trip home. I highly recommend Chantal's services. Her service is exemplary!

Chantal was an absolute star! I had a great experience with the services that Chantal provided. I was able to sit back relax while she made it all possible. She made my flight booking an absolute breeze whilst offering the best prices possible. I will use Chantal in the future for any travel assistance needed. I highly recommend Chantal and her travel services.

In the times we are currently in, travel is almost impossible. Chantal has made the impossible come to life. Constant support, patience for my relentless requests and always going above and beyond to help with visas and other challenges as they emerged. Chantal always had the answers and was so knowledgeable. I cannot recommend Chantal enough or ever do justice to thanking her for her support. I will always be so incredibly grateful that she was there to help.

Chantal made our holiday booking an absolute breeze. She dedicated so much time and attention to finding the best rates and ensuring all our requests were considered, all while remaining so friendly and professional. If you want to take the stress out of travelling, I highly recommend approaching Chantal!

Chantal was so efficient with my request when I contacted her looking for a relaxing weekend away for my husband and I. She was pleasant to work with and came up with some great options that were in line with my specific requests and budget. Once we had chosen our destination she made the booking process so easy and straightforward. The weekend itself was fabulous and I appreciated her checking in with me to make sure that everything was going well. Thanks so much!

I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a booking. She encouraged me that she was there for me the whole week, while I was preparing for my flight. Chantal was willing to assist me with almost everything, even finding the best place to get my Covid-19 test done correctly and efficiently, ensuring I received my results within the 72-hour time frame. Even with the documents requiring me to complete and there were many, too many for my liking, but had to be done. Chantal continued to stay in touch and encouraged me through all this. She wished me a safe journey on Friday morning before I left for the airport and as always reminded me to phone her if I needed help. Even when I arrived at Heathrow Airport, Chantal sent me a message to check that I had arrived safely. Chantal is a caring and willing person, it was evident in all she did for me from the start of our WhatsApp messages and all the emails and telephone calls in between my arriving here in the UK. Thank you, Chantal. God bless you for your caring heart.

Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!

It was such a great experience working with Chantal. She did all the heavy lifting when it came to the planning and organization of the trip - it felt effortless from our side. My husband and I had an amazing time and we will definitely be using Chantal in future! Thanks so much.

I recently visited Paternoster, which was the most unexpectedly magical place. We will definitely be going back there, it is a paradise and is highly recommended for a getaway to relax, to have some fun, to do stuff and to unwind and to appreciate all that beauty. Thank you Chantal what a perfect recommendation. I appreciate that you constantly met with me, prior to taking this trip, to ensure that we found the perfect location for a much needed get away for some fun and relaxation and beauty all in one!

Chantal has done an amazing job that no other travel agent has ever done for me. She knows what she is doing, and I will, in any circumstance, use Chantal and promote her and her business! I am just so grateful for everything that she has done for me.