Your dream holiday. Planned to perfection by

2,200+

travel specialists ready to design your escape

24/7

Personalised  support

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2,200+

Travel experts

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myTC App

All-in-one access

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24/7
Personalised 
support

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Unique financial protection 

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Member of the IATA and ASATA

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30+ years'

experience

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Your dream trip starts with the right expert

Tell us about your dream trip. We'll match you with the perfect Travel Counsellor to bring it all to life.

OUR BEST OFFERS

Discover luxury and value, with these hand-picked holidays

WHY USE A TRAVEL COUNSELLOR

Because with us, it's personal

Tailor-made for you

Tailor-made for you

Your personal Travel Counsellor takes the time to understand your dreams, needs, and hopes for your holiday, so they can plan the perfect itinerary for you. And with access to 500+ trusted partners, exclusive experiences, and local insights, they have the knowledge and connections to make each moment truly unforgettable.

Dedicated service. Always

Dedicated service. Always

From your first meeting to your return home, you’ll have one dedicated expert and 24/7 global support, so you always feel safe, secure, and cared for, wherever you are.

Stress-free travel, and more time for what matters most

Stress-free travel, and more time for what matters most

Your Travel Counsellor will take care of every detail, with the myTC app keeping everything in one place, for a seamless trip from start to finish.

Frequently Asked Questions

You might have questions - we've got the answers

  • How do Travel Counsellors work?

    It all starts with TC Match, where you’re paired with a Travel Counsellor who knows what matters to you and brings your ideas to life. They craft your trip and make the booking when it’s perfect, then stay by your side with support, insights, and thoughtful touches right through to welcoming you home.

  • How do I find a Travel Counsellor near me?

    You can quickly match with a Travel Counsellor using the ‘search by postcode’ option in TC Match. You’ll be paired with someone who understands your local area and your travel requirements, and who will manage everything from first idea to your return.

  • What happens after I contact a Travel Counsellor?

    You and your Travel Counsellor have a chat to understand your perfect holiday, followed by a personalised quote. Once you’re happy, they’ll handle the booking, and you’ll have 24/7 support throughout your trip.

  • Are my bookings protected?

    Our unique financial protection plan protects our customers’ money in the event of an approved supplier's failure.

    This protection is provided completely free of charge to all Travel Counsellors clients.

  • Do you offer specialist travel like cruises, safaris, or weddings?

    Yes. Our Travel Counsellors specialise in complex and tailor-made trips, including cruises, safaris, weddings, and once-in-a-lifetime tours. You’ll benefit from expert knowledge, trusted partners, and access to experiences you won’t find on your own.

No question is too small.

Reach out - we're here to make your travel planning smooth, personal, and exciting.

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Find the perfect Travel Counsellor for you

With more than 2,200 independent Travel Counsellors worldwide, let one of our passionate travel experts tailor your perfect trip and look after you at every stage of your journey.

Match with a Travel CounsellorMatch with a Travel Counsellor

Customer stories...

Lizl, baie dankie vir jou hulp en deurlopende ondersteuning met ons vakansie na Duitsland en Skotland. Ons kon regtig staatmaak op jou bystand die hele tyd. Ons vliegkaartjies, roete en blyplekke was uitstekend beplan en presies waarvoor ons gevra het. Meer platteland en rustig, maar met die opsie om verskeie plekke te besoek waarvoor ons kans gesien het. Jy het ons regtig van alle nodige inligting voorsien. Ons het veilig gevoel omdat ons geweet het jy is daar indien iets sou verkeerd loop. Baie dankie. Ons sal jou diens beslis aanbeveel. Vriendelike groete Walter en Linda Beckert

Linda Beckert

Worcester

For Travel Counsellor

Lizl Pearsall

I've travelled to 138 countries over the past 40 years and used just about every travel agent and online booking platform along the way. Lizl Pearsall is in a different league. A colleague referred me to her, and from my very first enquiry the service has been exceptional — far beyond anything I've had from any agency or self-service site. Frankly, I can't see why anyone would still be doing this themselves or settling for an inexperienced agent. Then there's the myTC app, which I've attached a couple of screenshots of. Every trip sits in one place: the full itinerary laid out flight by flight, all your documents attached to the relevant booking, and a payments tab so you always know exactly what's been paid and what's outstanding. Quotes arrive in the app rather than getting buried in your inbox, and you can pay against them securely right there. Lizl's phone and email sit one tap away on the contact screen. No hunting through six months of emails for a voucher — it's all at your fingertips. There are a few features I haven't needed yet but am genuinely looking forward to: offline access to your e-tickets and vouchers when you're stuck in a terminal with no data, instant flight change alerts, the ability to share your itinerary with family so they know where you are and when, and — my favourite touch — a countdown timer to your next departure. Lizl herself is genuinely responsive, by phone or WhatsApp, which I love. If you've never had a truly great travel agent, give her a try. You won't be disappointed.

Clifford Yudelman

Cape Town

For Travel Counsellor

Lizl Pearsall

Petrie did an amazing job. She provided us with options and made the whole experience extremely easy. I would recommend her anytime.

Lizette Slabber

Upington

For Travel Counsellor

Petrie Sinclair

Exceptional service from Hilary! I am looking forward to a similar experience during the journey. Thanks

Arnoldus Kruger

Stellenbosch

For Travel Counsellor

Hilary Riley

We are very appreciative of your service and I shall surely recommend you to my family and friends. Thanks, Angelene

Angelene Swart

Cape Town

For Travel Counsellor

Prelene Abrahams

Very professional, quick with feedback and a pleasure to deal with

Tric Stone

Johannesburg

For Travel Counsellor

Julia Barnett

We would just like to thank Fleur for all the assistance we got while sorting out my emergency travel. 100% would recommend and have Fleur assist. Thank you from the bottom of our hearts!

Sheralee Jane Hill

Johannesburg

For Travel Counsellor

Fleur Steenkamp

I have passed your name onto a few friends Sherrilyn. Thanks for all your prompt assistance .

Wendie Cleary

South Africa

For Travel Counsellor

Sherrilyn Guess

Thank you so much for arranging an amazing holiday. We can honestly say that it has been the best holiday we have ever been on and have definitely caught the safari bug! Thank you for making everything so easy and stress free.

Lauren Edwards

Shropshire, London

For Travel Counsellor

Jaenette Struwig

I have used Johanna in the past. Outstanding service! I'm sold on the fact that I can call her from anywhere on my travels and she is on the otherside of the line.

M Heslop

Durban

For Travel Counsellor

Johanna Gonya

I cannot recommend Sunet highly enough. She made our entire trip completely stress-free from start to finish. She went above and beyond by personally checking us in for every leg of our journey, ensuring we had the best available seats, and keeping in touch throughout our travels to make sure everything was running smoothly. Her hands-on approach, professionalism, and attention to detail were exceptional. It's rare to find a travel agent who genuinely cares about their clients the way Sunet does. She was always available to help, proactive in resolving any potential issues, and made us feel supported every step of the way. Thank you, Sunet, for your outstanding service. You truly deserve 5 stars, and I wouldn't hesitate to recommend you to anyone planning a trip.

Donovan Jansen Van Vuuren

Cape Town

For Travel Counsellor

Sunet van der Merwe

Claire is absolutely brilliant! Professional, quick, friendly, understanding, ...the list goes on and on.

Adele Crantz

Windhoek

For Travel Counsellor

Claire Stier

Thank you Julia for making this process so easy . Highly appreciated.

Queena Bartlett

Cape Town

For Travel Counsellor

Julia Barnett

Being a senior, Sarah over the years has got to know me in a more like personal way, although we have never met. I can rely on her seeing to all my needs & she is always available to step up and help me when needed.

Allana Middlecote

Fourways

For Travel Counsellor

Sarah Kieck

Sarah was fantastic to work with. She understood my needs and assisted. I will definitely book through Sarah again.

Penelope Scott

Everton

For Travel Counsellor

Sarah Kieck

We had such a fantastic holiday in Mauritius. Thank you so much for facilitating this, Mauricia was so amazing and we had an absolute blast!!

Rishal Ramjee

Durban

For Travel Counsellor

Sarah Kieck

Sarah is always so willing to accommodate our requests. She is efficient and keeps up updated on prices, plans and possible alternatives. I have always been very happy with the wonderful, friendly service from Sarah.

Brigitte Blignault

Hillcrest

For Travel Counsellor

Sarah Kieck

Sarah is absolutely amazing. The best Travel consultant to assist with bookings and helpful in guiding you through the best flight options. Always willing to help and go the extra mile with a smile.

Michelle White

Hillcrest

For Travel Counsellor

Sarah Kieck

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Finding your match...

Every unforgettable journey starts with the right person by your side.