Professional, friendly and prompt service with good suggestion where there was uncertainty.

Lizl's service was exceptional. She was always friendly, swift to react to any request or question and her communication was excellent too. During the difficult time after the war in the Middle East broke out , she went to extreme lengths to sort out flights, cancellations and refunds. I did not lose one cent and is really grateful for her help and service. I will most definitely make use of her services again in future and recommend to anyone who needs to travel. Baie dankie Lizl

Excellent service

Lizl’s dedication to her clients is nothing short of exceptional. As a Travel Counsellor, she goes far beyond simply booking trips, she genuinely invests herself in every journey she plans. Her attention to detail, responsiveness, and ability to anticipate needs make the entire experience seamless and stress-free. What truly sets Lizl apart is her unwavering commitment. No request is too big or too small, and she handles every situation with professionalism, care, and a personal touch that is rare to find. She consistently goes the extra mile to ensure her clients not only have a trip booked, but an unforgettable experience crafted just for them. Simply put, Lizl is the best. If you want peace of mind and world-class service when planning your travels, there is no one better to have in your corner.

Lizl is a awesome and very helpful always.

Best travel agent I ever worked with!

Best travel agent I ever worked with!

Friendly, helpful and most importantly patient. Thanks Lizl

Lizl is one of the best Travel Agents we have used. She is prompt and always willing to help even if you decide to make changes last minute. We are in great hands and love knowing we have someone to call when we are in need while we travel. She also organised our Bali trip with our 3 boys and it went smoothly and the accommodation was exactly what we needed. Thank you Lizl

We had an amazing experience booking our honeymoon through Lizl! She guided us through every step, from booking flights and arranging car hire to finding the perfect accommodation, all while working within our budget. Lizl was a fountain of knowledge, recommending the best spots to visit in the Kruger and sharing great local tips. She was always available to answer any questions and offer advice throughout our trip, making our special holiday completely stress-free and one to remember. We’d happily book through Lizl again and highly recommend her services to anyone planning their next getaway!

I cannot praise Lizl’s service highly enough, absolutely amazing. She helped us through a very difficult time after my husband broke his back in London on 10th Oct 2025 and I had to change flights and book a business class seat for him to get back to SA. She dealt with our insurance company and gave us updates all the time. One always thinks you can do all bookings for overseas trips yourself but after dealing with Lizl, we shall always be customers as long as we are able to travel. Thanks again Lizl for looking after us so well even before Eddie had his accident.

Dankie Lizl vir jou uitstekende, vriendelike diens. Ons vakansie het alles glad verloop.⭐️⭐️⭐️⭐️⭐️

You really deserve a 5 star rating. We had a seamless trip . A well-maintained professionally organized trip . We had a booking misunderstanding once in our second leg and had to call Lizl at 2am due to time zone difference, guess what? Lizl promptly responded and called the hotel and everything was sorted swiftly. She even took care of our flights and checking us in from Cpt , Singapore , Malaysia and back home to Cpt . We will definitely use travel counsel for our next holiday trip . Thanks Lizl for everything and for being sooo passionate about what you do and your business .

It was a HUGE pleasure working with Lizl on our upcoming trip to Thailand and Singapore! She goes above and beyond to ensure everything is perfect! She is extremely professional and just a lovely person overall.

Lizl Pearsall was always there to assist every step of the way and jumped in at after hours to sort things out when help was needed. She was a great guiding hand and provided great insights for travel logistics and places to visit.

Lizl was great. She took the time to understand our needs and was always quick to respond with updated quotes etc and answering our questions.

Lizl’s service is nothing short of exceptional. From the very first message, she was professional, attentive, and genuinely committed to crafting the perfect travel experience. She handels every detail effortlessly, offering brilliant recommendations, and goes above and beyond to accommodate my requests. Her communication is fast, friendly, and always reassuring. I can highly recommend Lizl to anyone wanting stress-free, personalised travel planning. She’s truly world-class!

We received the most amazing service from Lizl Pearsall at Travel Counsellors. She ensured our trip would be stress free and her suggestions for alternative stays and activities were spot on. Lizl was able to identify a need we did not ever realize we had. I would highly recommend Lizl for any travel needs.

Fast efficient and friendly service. Very professional!

One of the most diligent and knowledgable travel professionals I’ve ever consulted.

Lizl was absolutely amazing and there for us every step of the way. She made our trip so special.

Fantastic service and seamless experience, I would rate 12 if I could!

Very efficient. Great service 🏆👌

Lizl is a pleasure to work with and always goes out of her way to assist her clients.

I would highly recommend Travel Counsellor Lizl Pearsall to anyone, who needs to travel, flight bookings, accommodation or applying for visas etc. She is absolutely amazing at her job - always professional and quick to response via email or WhatsApp. She sorts things out efficiently whenever there's an issue with travel, accommodation or anything else. She consistently stays in touch and provides regular updates. I definitely recommend her.

I just want to tell you that you were very professional during my travel booking. You went all out to make it work and thank you so much for getting my isle seat – for that I am truly thankful. I will surely recommend your services.

Lizl helped us find the perfect honeymoon destination. She took every item on our wishlist seriously and made sure our booking included each one of them and more, that we had never dreamed possible. She was willing to work out alternatives that would be more budget friendly or budget blowing even if it was ‘just to get an idea’. We truly enjoyed the process.

Lizl helped us find the perfect honeymoon destination. She took every item on our wishlist seriously and made sure our booking included each one of them and more, that we had never dreamed possible. She was willing to work out alternatives that would be more budget friendly or budget blowing even if it was ‘just to get an idea’. We truly enjoyed the process.

Excellent service and with warm friendliness and great Phone App, you actually can't wait to do your next booking.

Lizl is simply the best! I have used het for my private holiday and she simply ticked ALL the boxes. She is friendly, professional, diligent, passionate and super efficient in what she does. I can highly recommend her for any traveler, whether personal or corporate!

Thank you Lizl for your AWESOME travel services. Mega Quick turnaround time, excellent attention to detail - And at the right price. I would HIGHLY recommend Lizl for future travel requests.

CAUTION!!!! BE AWARE!!! PRO at work here!!! I recently had to make a short trip to JHB from CPT and back for business. Lizl made the process simple from start to finish. My little trip probably didn't make her reach any financial targets of any sort as it was a very small part compared to what i'm sure she normally handles on a daily basis, yet she made me feel like i was her only client. The way they leverage technology to ensure a smooth administrative process is second to none. From the moment i contacted her to each pre flight check in she did via whatsapp the day before or the morning before my flights she was quick, responsive and to the point solving issues i didn't even know i had. Just a small excerpt from my experience in the picture with friendly service even on a Saturday morning and a friendly Birthday wish included. I will most definitely use Lizl for al future travel both domestic and international.

If I could give 6 stars, I would! ****** Thank you Lizl, for going out of your way to make our dream holiday come true. Your attention to detail and excellent service (including a personal visit to my house to go through the itinerary step-by-step, making sure we understand everything and answering all our many questions) is Next Level! May you be blessed with many more off-the-chart reviews for your off-the-chart service! THANK YOU.

Thank you Lizl for an out-of-the-world experience! From the first moment I contacted you, you went far beyond my expectations. Your attention to detail, continuous correspondence and passion for your work, put you in a class of your own. We felt like VIP's! Thank you for the unbelievable work you have done on making our dream holiday come true. You have set the bar very high for any other travel consultant!

From start to finish, Lizl was professional. The whole process was seamless and the App gets a big thumbs up from me. All your documents in one place and you can access them all at any time. Absolutely fantastic!

Lizl is amazing! She went out of her way to assist us with our last minute/short notice booking and made it extra special! Will definitely recommend her!

Quick response and research alternatives to fit my needs.

Amazing service from the start. Smooth sailing. We appreciate you Lizl. Kelsey & Herschel

What a great experience! Lizl does her job very well. She is always prepared to assist.

Great service Attention to detail Considerate and helpful Happy to refer clientele to a hardworking woman of integrity Much appreciated

Lizl’s patience and wide knowledge from personal experience has reassuring???? I so look forward to this trip all thanks to you Lizl

In June 2025, Lizl Pearsall from Travel Counsellors assisted us in booking flights from Cape Town to the Netherlands and to England and back, and she also assisted us to obtain travel insurance. She further assisted us to obtain our UK and Schengen visas in time. Lizl even paid us a brief visit at home in Pringle Bay to personally deliver a travel folder together with her friendly holiday wishes. We experienced her service as absolutely professional, caring, and friendly. From the moment of our initial request, she provided us with the best flight options within hours, and the flights were well sourced, with minimum layovers in Dubai and at a very good price. She did not just sell us a product but stayed in contact with us by doing our check-ins prior to each flight, contacting us during our visit to confirm any requirements, and contacting us again upon return to follow up on our wellbeing. We also found the use of the My TC App very convenient for having our itinerary, flight booking, e-tickets, boarding passes, and travel insurance neatly available on the phone. Lizl is the travel consultant that you would want in planning and booking your trip. We can only applaud her for her wonderful, professional service, and we recommend her to anyone! You want to travel? Just phone Lizl Pearsall!!