Helen Shelver

My expertise

Italy
Greece
Multi-Generational Travel
Solo Travellers
Norway
Ocean Cruise
Tailor-made travel
Senior Travellers

I'm based in

Alberton

Looking for help with your business travel? Find out how I can help here

Your Concierge in travel

Man cannot discover new oceans unless he has the courage to lose sight of the shore. Andre Gide captured exactly what travel has meant in my life.

Over the course of my career, I’ve had the joy of travelling far and wide: racing on high-speed trains in Shanghai, exploring the buzz of New York, revelling in the sights and sounds of London, discovering the history, food and beautiful cities of Italy, experiencing the charm of Greece and its islands, taking in Norway’s spectacular scenery and fjords, sailing on a yacht across Sydney Harbour, lazing on a sunny beach in Mauritius, learning to tango in Argentina, pausing for a cool drink on the promenade in Rio and striding down the marble road to the great library at Ephesus.

There has been plenty of fun and adventure too: politely skipping past Kari Sousouri (fruit bat stew) in the Seychelles, screeching like a kid while attempting to sandboard in Dubai, getting soaked in an Auckland downpour, crouching and crawling through underground tunnels in Vietnam, and riding a rather smelly camel at the pyramids in Egypt.

These are just some of my memories from travelling through the USA, United Kingdom, Europe, Russia, India, Vietnam, Malaysia, Singapore, China, Hong Kong, New Zealand, Australia, Egypt, South America and the Indian Ocean islands, among others. And then there is Alaska, still firmly on my bucket list.

I also have a huge crush on cruising. How else can you visit multiple countries, eat as much as you like, shop until you drop, work it off in the gym, relax by the pool, watch a show, mingle or slip away to a quiet corner, enjoy a pedicure, climb a rock wall, dress up or dress down… and only unpack once?

Travel should never be limited by your age, who you travel with, or whether you choose to go it alone. I love helping solo travellers set off with confidence, creating comfortable and rewarding journeys for senior travellers, and bringing generations together for those special trips where shared experiences become family stories. The secret is knowing when to slow things down, when to add a little adventure and how to make sure everyone gets something memorable from the journey.

If your dream destination has an airport and a port, I am here for it. Whether it is a cruise or a tailor‑made holiday, skiing in the Alps, chasing the aurora, wandering around museums or simply lying back and basking in the sun, please put my years of experience to use. I love nothing more than seeing the world through the eyes of my travellers.

So, what is the new ocean on your bucket list? Whatever your destination, I would be delighted to help you turn your travel dreams into memories you will treasure for a lifetime.

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Explore my guides and blogs

Why Groups and Incentive Travel are secret Superpowers

India

Italy

Dubai

Greece

Brazil

Namibia

Norway

Turkey

Why Groups and Incentive Travel are secret Superpowers

Forget boring conference rooms, limp lanyards and trust falls in the rain. Group and incentive travel, done properly, is your secret weapon for turning “just another work trip” into something people talk about for years. From reward getaways that really motivate to business events with genuine wow-factor, here is how cleverly planned trips can boost your brand, your team spirit and your results, w

08 Sept 2026 6   min read

Up Close and Unfenced in the Masai Mara

Kenya

Up Close and Unfenced in the Masai Mara

There is a moment on every safari when Africa catches you completely off guard. It might be the first time you hear lions calling in the distance, or when you realise that the rustle outside your tent is not the wind, but something very large and very real. For me, it happened in Kenya, in a beautiful, unfenced camp on the banks of the Mara River, where luxury, wilderness and a healthy dose of hum

08 Sept 2026 5   min read

From Panic to Peace of Mind: A Real ‘With Us, It’s Personal’ Story

Netherlands

From Panic to Peace of Mind: A Real ‘With Us, It’s Personal’ Story

From cancelled flights and dead mobile phones to a frantic mum thousands of miles away, this is the kind of situation that really tests what “personal service” looks like in real life.

08 Sept 2026 2   min read

Cruising - a fabulous way to travel

Italy

Greece

Spain

Turkey

Cruising - a fabulous way to travel

Why cruise? Why not! Cruising today is clever, fun and wonderfully flexible. It is absolutely not “one size fits all”

04 Sept 2026 4   min read

Oh no, where is  my luggage!

Oh no, where is my luggage!

Have you ever had that horrible, sinking feeling of being the last person at the luggage carousel? Momentarily mesmerised by the snaking carousel as it silently, ominously weaves its way around, out into the unknown, in again, out again, in again, out again, finally grinding to a shaky, noisy halt? Ever been that one who saunters over to that hole in the wall and muscles up a heavy rubber fla

12 May 2014 4   min read

Remember your first flight?

Remember your first flight?

Remember your first flight? Way back in the 80's I took my first flight and oh boy do I vividly remember the breathless excitement of the moment my boss telling the then young, impressionable, naive, excitable me that I was going to Malawi. An involuntary screech erupted out of my mouth, cascading eventually into a giggling squeak, or squawk if you will! I had never been further than 500 km

06 Apr 2014 3   min read

What my customers say

There is nothing more powerful in business than long duration of trust and performance based relationships between a supplier and client. This is the case between Helen Shelver and myself. Helen is my "go to" partner for all my travel needs - private and business. That is how it is and how it will stay. Tom Fraser Managing Director - TWF Consulting Group

Tom Fraser

Gauteng

Helen Shelver, Thank you again for all of your help planning our immigration trip from South Africa to the UK. We are so thankful and appreciative of all your efforts, you went above and beyond. This was such a scary move and you made it effortless. You helped calm our nerves. I was so worried about everything but you took the stress away and helped create a wonderful travel experience. I greatly appreciated the communication throughout the planning process and keeping us organized with clear schedules, and all of our documents. Everything was thoroughly laid out. Helen Shelver answered all my questions, she's been pleasant and easy to talk to, her follow-up is great, and she is very detailed oriented. She is by far the very best travel agent we have ever encountered. I recommend her 100%. Helen is an expert in her field.

Angie Lourens

Vanderbijlpark

Helen's service is 5-star!

Mario Fazekas

Johannesburg

Having a person like Helen supporting me with my travel needs is fantastic. It is our very personal, trusted and long lasting relationship that is the magic. I would not change this for anything. Tom Fraser

Tom Fraser

Gauteng

Helen is the most effecient accommodating and pleasant travel agent I've ever had. Hence I have referred my friends to her. I only feel safe if I know Helen is booking my flights. I know that if something should happen that I will be safe and I can count on her 100%.

Mel Da Assuncao

Alberton

Helen is highly professional. She thinks ahead of time which made my trip and all the arrangements very smooth. I was simply amazed at her efficiency. She also selected the very best hotel that was located in an area where I could walk to an immense variety of shops and restaurants.

Theresa Schumann

Alberton

Helen Shelver is without doubt the best travel agent I have ever met.... and having personally worked in the industry for many years myself... I have met and worked with many agents... but she is the only one I choose to book with.

Susan Gillett

George

A note of sincere appreciation, “ It is only with the heart that one can see rightly. What is essential is invisible to the eye. From the beginning to the end we had the most amazing experience through Helen fromTravel Counsellors. Helen assisted with our entire trip. Visas, air tickets, taxis on both water and road, transfers from airports to hotels, and back to airports and train stations, car hire as well as train vouchers for Italy, Venice, Florence, France-Nice, Monte Carlo, St Tropez and Dubai. 20 Days - Wow!!! What an amazing experience. Helen was on call 24/7. She literally held our hands, a slight hiccup not that there were any besides leaving our gifts in the hotel room in Nice and Helen arranged for it to be couriered back to us in South Africa. For your next trip, local or international, book with Helen Shelver at Travel Counsellors. Thank you Helen! Planning our next trip with fondest memories . Neal & Lorraine

Lorraine Sutherland

Gauteng

Hi Helen Thank you so much, its always a pleasure when i know you behind organizing my trips.

Mel Da Assuncao

Alberton

Helen Shelver was absolutely outstanding and went out of her way to assist me with quite a complicated request and more than fulfilled my mandate and kept in touch with me and kept me up to date regularly. Such amazing service is rare these days. Well done and many thanks. Lynn Holmes

Lynn Holmes

Gauteng

Last weekend I had to fly to Cape Town for a family crisis, my brother is dying of colon cancer. On Sunday my daughters had to join me in Cape Town to bid their favourite uncle a sad goodbye. Helen organised all our flights without a hitch. My daughter had an operation on her leg and had to get wheelchair assistance at the airport. Helen organised this immediately. She really went out of her way to ensure that everything ran smoothly. I am extremely impressed with her professional, calm manner. Nothing was too much trouble for her. She even drove my daughter to the airport the day before the flight, to ensure that there would be no hassles with a letter from the doctor for her flight. That is really walking the extra mile for her customers! Well done Helen and a huge thank you for all your help.

Monica Strydom

Gauteng

Helen has always been an absolute pleasure, no matter how many times I go back for answers based on my own inexperience of traveling. She is always so polite and helpful even when I leave everything to the last minute, she finds places for me - gives me options and ensures I am treated like a queen on the other side. Thank you Helen - I will never travel without your assistance again. 1st Phuket 2nd the Kruger 3rd and next the world :-)

Cindy Ebden

Gauteng

A month ago I had to fly to Cape Town for a family emergency. I had to catch the next flight out and was in a panic. Helen was amazing, within minutes everything was organised. She was calm and sympathetic, just what I needed at that moment. She even thought to organise the online check-in as my time was limited. I will definitely use her again and refer her services to others.

Monica (Nicky) Strydom

Alberton

Dear Helen Thank you soooo much – we had a wonderful holiday! Tamassa was fantastic – we will definitely have to go back there! Your recommendation was spot-on yet again? Everything was organised and I did not have to do a thing – your itinerary was fantastic and clarified everything for us. Thank you! Best wishes The Volschenks

Heidi Volschenk

Johannesburg

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

083 326 2232

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Finding your match...

Every unforgettable journey starts with the right person by your side.