Welcome & Thank you for visiting my personal travel web page.
I am proud to be part of a fantastic Global Company, Travel Counsellors, and am happy to assist with all your travel needs.
I am your One stop Travel shop!
My adventurous journey into the world of travel all started in 1998 with my 2 year working holiday in London, UK. After I completed a Travel & Tourism course, I was fortunate to be offered a position at the Travel Store, working alongside the owner of the agency, which laid the ground foundation for my travel career. I have never looked back. After returning to South Africa in 2000, I started working for a corporate travel agency until 2002. I then joined a leisure travel agency from 2002 to 2008 where I was awarded Top Cape Province Consultant for 2 years in a row.
Since my travel career started, I have visited; the UK, Spain, France, Holland, Belgium, Germany, Austria, Switzerland, Italy, Greece, Thailand, Hong Kong, Australia, New York, Orlando, Miami, the Bahamas, Maldives, Mauritius, Dubai and even backpacked through Mexico for 2 months!
After 10 years of experience in the travel industry, I decided to join Travel Counsellors in February 2009, to run my own travel business from home with there back-up support. I really enjoy running my own business as this allows me to be the best that I can be and to offer you, my clients, the best personalised service that you deserve, because without you I will not be able to run a successful business. Thank you to all my clients that have helped me in building my business.
I will be available to you at a time that is most convenient for you, offering you my expert travel advice.
Allow me to plan your dream holiday, and I can guarantee you, that you WILL be back for many more!
Holidays turn dreams into memories that last a life time.
I look forward to building up many more relationships and to assist you in planning your dream holiday.
Sent in by Mickey Snyman
Cape Town, 24 May 2017
Charlene was extremely professional in all the arrangements she made to make our holiday a holiday never to forget! All arrangements was done on time. The accommodation was central and of high standard. She assisted in making this a trouble free holiday and not once did we had to worry about any arrangements that could go wrong. She listened before the time about what our needs are and booked our holiday according to our requirements. Charlene will definitely be recommended to all my friends and family for any bookings or travel arrangements. Charlene, jy is die beste!
Sent in by Gareth De Jager
Cape Town, 23 May 2017
Charlene is the BEST! She plans all my trips abroad and offer exceptional service and she is a pleasure to deal with every time. She will be my Travel Counsellor for years to come.
Sent in by Lizelle Acker
Sandton, Johannesburg, 23 May 2017
Best travel consultant in the world - yes the world! Charlene is my go-to-person for all our travel queries and arrangements. Thank you Charlene for always going the extra mile!
Sent in by Eloise Du Plessis
Cape Town, 30 May 2016
Charlene is the best, I will not even consider booking with any other agent, even if they can deliver a better price, they will not be able to even match Charlene's service or friendliness!! I recommend Charlene to all my friends.
Sent in by Errol Small
Cape Town, 25 May 2016
Charlene is a true professional and very capable. She is astute and reliable and her service cannot be faulted. We are more than happy with the service she provides.
Sent in by Humberto Cardoso
Ceres, 23 May 2016
When doing my research I found a price cheaper than Charlene’s, so she went to find out why and showed me that the price I got was wrong and that hers was the best. She always kept me up to date whilst checking why the other price was cheaper and in the end my price was quoted in the wrong currency, which could have cost me a lot of money. She could have said ok and left it there, but she went through the trouble of finding out why and what happened. So she got the business! Great work!
Sent in by Andries Du Plessis
Bellville, 13 July 2015
Hi Charlene Baie dankie vir die uistekende diens, sal jou beslis aanbeveel. Die sitplek besprekings op die vliegtuig was 'n nice touch. Groetnis, Andries en gesin
Sent in by Sophia Bothma
Secunda, 19 June 2014
Hi You helped me with my traveling plans during April and your service was outstanding and I would like to thank you for all the reservations and flight arrangements. Sophia
Sent in by Shirani Naidoo
Cape Town, 30 September 2013
Charlene has organised 2 overseas trips for me thus far. It has been a pleasure to deal with her, and she always goes the extra mile for her clients. I will definitely use her services again in the future.
Sent in by St. John Springett
Cape Town, 27 September 2013
I am very appreciative of Charlene’s professionalism and dedication to her client. I had a week to find a ticket that was within my budget, and Charlene came to the party at a cheaper fare than anyone else I asked. Charlene also checked up on my flight confirmation before departure, which was a great help. Charlene was also available for any queries I had while travelling abroad.
Sent in by Pierre Chamberlain
Johannesburg, 15 July 2013
Charlene always goes the extra mile when she organizes our holidays. The travel, hotels and everything else is organized to the tee. We had some issues in the past where the airline cancelled flights but Charlene stepped in and did the rest for us. I recommend her.
Sent in by Adin Cornelius
Cape Town, 20 May 2013
I have recently visited London, and none of this would have been possible if it wasn't for the service and help I received from Charlene. The manner she does her work and deals with things is very professional and friendly. She took care of everything that was needed and there were no problems at all. I would gladly (without a doubt) recommend Charlene's service to anyone.
Sent in by Lyndsay Pheiffer
Cape Town, 07 May 2013
Thank you Charlene for the exceptional service we received from you regarding our trip. We had an amazing holiday at Sunwing Resort Kamala Beach and we are already planning for our next trip! We'll definitely be using you as our preferred Travel Agent.
Sent in by Barnes Senekal
Bellville, 03 October 2012
Charlene Ross arranged a trip for us and another couple. We toured Greece and visited Athens, Mykonos, Pharos & Santorini for 12 days and we then went to Croatia for 10 days and from there to Istanbul for 3 days. Charlene’s arrangements included all our flights, ferry tickets, car rental, hotel bookings as well as all transfers. Her quote offered the best value for money and everything was 100% to our satisfaction during the entire trip.
Sent in by Ian van der Merwe
Hermanus, 01 October 2012
Die diens wat ek van Charlene gekry het was van uitstaande gehalte. Sy het met die hotel-besprekings aan ons behoeftes voldoen en die totale reisbeplanning en reelings was van uitstaande gehalte. Sy is baie presies en luister na al die versoeke voor sy voortgaan met kwotasies. Ek het alreeds en sal in die toekoms haar aanbeveel as reisagent. Sy kan my enige tyd gebruik as verwysing.
Sent in by Letitia Du Toit
Yzerfontein West Coast, 31 May 2012
I am very happy with all the arrangements Charlene Ross did for me with my tip to DUBAI. I can recommend her for any trip to organize for anybody to go anywhere in the world. Thank YOU Charlene.
Sent in by Amelda & Muller Lourens
Brackenfell, 29 April 2012
Thank you Charlene, for organising a great trip and for all your advice. We will certainly never forget it; or you who ensured that we were sorted in a foreign country. It was very comforting knowing that you were just an email or phone call away. We will certainly use your service again in the future and will recommend you to family and friends.
Sent in by Helen Kirby
Cape Town, South Africa, 26 April 2012
Hi there We have recently just returned back from Thailand and our trip was booked and confirmed by Charlene from Travel Counsellors. From the first email to the last - Charlene made our travel planning so easy. She answered all our questions with ease and nothing was too much trouble. All the recommendations she made were spot on and the resorts we stayed at were stunning. A job well done! X
Sent in by Yvonne Preswich
Durbanville, Cape Town, 01 November 2011
I found Charlene to be extremely efficient and helpful with every single question and query I had. She responded quickly every time I contacted her. I will most definitely use her again with any future travel plans we have.
Sent in by Manuel Humberto Cardoso
Ceres , 28 October 2011
Hi Good Morning, We are most pleased with the way Charlene Ross handled our holiday trip. Everything went well as planned. Flights, transfers, accommodation. We can recommend the outstanding services. Yours Faithfully Humberto and Aurea Cardoso
Sent in by Alan & Marietjie Corbin
Boubergsands, Cape Town, 18 October 2011
Ons het vir Charlene vir verskillende besprekings genader, (internasionaal, Afrika en binnelandse-vlugte) en kan net se hoe sy altyd vir ons die beste pakkette probeer kry het. Sy het altyd in kontak gebly met terugvoering en op die ou einde baie goeie produkte vir ons aangebied. Dis 'n plesier om met haar te werk en sy is altyd professioneel en vriendelik.
Sent in by Amy Robinson
Cape Town, 18 October 2011
Charlene went above and beyond Customer service. She was able to not only match, but better a holiday package offered by another supplier, who suddenly increased their prices. We were going on Honeymoon to Madagascar and I was devastated when I realised the prices went out of our range. Charlene was prompt and super efficient when dealing with my queries. I will use no other consultant going forward.
Sent in by Dawid Augustyn
Cape Town, 18 October 2011
Undeniably the best service and assistance I have ever encountered in the travel industry.
Sent in by Regina Oehl
Plattekloof, 28 June 2011
I was introduced to Charlene through a friend of mine Lize Clark. Well I thought I will give her a call and just ask a question. I want to say the rest is history! What an efficient and friendly person. Charlene gave her 120% to us! I will recommend her to everyone I know! She is just brilliant and I wish her well for all her future dreams and plans! Regina Oehl
Sent in by Johannes Du Plessis
Durbanville, 23 May 2011
Hello Charlene We would like to put on record our appreciation for all your efforts to make our recent holiday during April 2011 in Italy and Turkey, once again an unforgettable experience. Like with our three previous overseas holidays, we knew that the arrangements made by you would be without hassles. We would also like to compliment you on your patience and friendly attitude during all the changes you had to make during the planning stages of this holiday. Be sure that we will recommend you to our friends and business associates for all their travel arrangements. Keep up the good work. Best Regards Staal & Marlene du Plessis.
Sent in by Frikkie Marais
Stellenbosch, 21 April 2011
Charlene was incredibly professional in the organisation of our Honeymoon and she helped to make this an unforgettable experience. We realised that travel support is important, especially when you need help while at your destination. Thanks Charlene! Frikkie
Sent in by Gareth De Jager
Green Point - Cape Town , 01 September 2010
Charlene was an absolute pleasure to deal with. She quoted me the same day I sent through the request and was very professional at all times. She even remembered my partner’s birthday. Great job and we will use Charlene again for our next trip!
Sent in by Ezio & Claudine Rigoli
Bellville, 25 August 2010
Charlene exceeded the "Extra Mile" that we have ever received from a Travel Agent. She contacted us immediately after receiving a call from us after hours to put our minds at rest. We did a round about trip Cape Town-Rotterdam /Amsterdam-Brussels-Paris-London-Dubai-Cape Town - she followed up on all our pre-booking flights. Charlene is HIGHLY RECOMMENDED!!!
Sent in by Errol Small
Bellville, 04 June 2010
Charlene recently arranged my travel to and from Italy and it was done very professionally. She was helpful at all times and the relative air tickets were delivered to my door. She is always available which is a big plus and she endeavours to ensure good deals for her travellers. I can recommend her services unreservedly.
Sent in by Claudine Rigoli
Cape Town, 12 April 2010
Hi Charlene You are such an amazing star - I have never had such service from any Travel Agency. You have delivered a million times more than what I have ever received anywhere else. Thank you so so much - You take the Travel headaches away from your clients!! Very Warm Regards, Claudine Rigoli
With independent access to hundreds of travel suppliers around the world, I can pick out exceptional offers with amazing added value. Take a look through my latest selections – but even if nothing catches your eye, let me know what you’re looking for and I’ll do my best to find it for you!
Contact me on 084 941 4337 **
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...
22 October 2013
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30 October 2005
While living in London, we decided to travel to Mexico. At first I wasn’t too keen on visiting Mexico. Because of the movies I saw on TV, I thought Mexico was too dangerous to travel to. Lots of gangs and shooting!!! Everything changed when we arrived in Mexico. We had nothing planned. We arrived with a backpack each on our backs, got a taxi and were off to find accommodation for the night. We woke up the next morning and just wanted to get a coffee. They...
10 May 2004
The “Big Apple”. What more can I say? This was a dream come true for me. Manhattan with its many tall buildings is quite overwhelming. You can’t help to stop and stare at the buildings. It almost feels as if the buildings are closing in on you. It is such a busy and vibrant city, with yellow cabs everywhere, people rushing from one place to another, street performers, limousines, busy street side café’s, and at night lots of lights everywhere with the faded sound of Jazz and Blues in the air. Unfortunately I...