Based in Moreleta Park

Charlene Pieterse

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hi, my name is Charlene Pieterse and I love travel. I have been in the industry for the past 17 years and live in Pretoria.

I am an independent travel consultant who can book anything, from your domestic flight to your Black Friday shopping trip in New York, to even a local tour in Gauteng.

My journey in travel started when I was doing domestic bookings as part of my duties whilst working as a project co-ordinator. I realised that I really enjoyed making travel arrangements and that is when the spark ignited and it was time for a career change. I then started working as a retail travel agent. When I first started, I had no sales experience and I have never previously worked in the travel industry. Now I have built up a wealth of travel knowledge and I am running my own travel business as a Travel Counsellor franchisee.

Luckily, all I needed was a willingness to learn and a passion for travel.

My second love is cooking and maybe one day I will do a professional cooking course as well. For now travel is my passion and my first priority and I have so much experience and I love it, travel is in my blood.

I have also been privileged enough to have travelled to London, Zanzibar, Mauritius, New York, Las Vegas, Turkey, Greece, Dubai, Thailand, Mozambique, Switzerland, Ireland and Scotland.

My ultimate goal is to provide exceptional service whilst making your travel dreams a reality.

When you book with me, it will be personal and only my best will be good enough.

I hope to hear from you soon


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

40 and Fabulous

10 June 2020

So, 2020 was not only an iconic year for the COVID-19 pandemic but also the year I turned 40. They say life begins at 40 and I couldn’t agree more. I am part of a tight knit group of friends and we all have our birthdays close together and we were all turning 40… We decided to go as a group of friends and to visit Thailand… oh what an adventure it was! We wanted to do all the activities that you can’t do with small children and that’s exactly what we did. Our adventure started on the 18th September 2019. We flew with Emirates and our transit in Dubai was no longer than 2 hours. We stayed at the lovely and ever so popular 4 Star Seaview Patong Hotel in a double Deluxe Room with our own terrace and mini bar inside the room. Aircons are a must! I am almost certain that winter does not exist in Thailand. It was the perfect location on the beach, but we wanted to stay there for the use of 2 big pools as well as the SPA and the central location as we didn’t want to drive anywhere. The spa was amazing, and we opted for the ever so popular Traditional Thai Massage. The wonderful thing about Patong is that you are really spoilt for choice between beach bars, cafés and restaurants. However, if you want to use the toilet at any of the local public beach bar’s café’s, please note that they will charge you 5Baht and they hand you your small piece of toilet paper. Moral of the story… pack lots of tissues and make sure that you always carry some small change in your pocket. When in Thailand they are well known for making quality suits. My recommendation is that you order your tailor-made suit on your first or 2nd day on arrival so that there is enough time for it to be ready before you leave... Yes, it’s hot but all the tailor shops have aircon. Some items are cheaper to buy in Thailand like tailor-made suits, gemstones, food in general except for fast foods like Burger King. Drinks are not cheaper. At the street stalls selling local fruits you choose whichever fresh fruits or combo’s they offer, and they will make your smoothie right then and there. It is delicious and wholesome. One of our dinner highlights in Patong was a visit to the Coconut Heaven Restaurant. It is not within walking distance from the Seaview Hotel. We had the best personal guide and driver that you could ask for. We enjoyed the best cocktails and local cuisine. We ordered a variety of food options for the table which we all shared. It was so good and tasty. We enjoyed dinner each night at a different restaurant every night. Of course, a visit to Thailand would not be the same without a visit to the ever-popular Bangla road. You need to experience it at least once but beware once you are in… it’s hard to get out. On another evening, we visited a local market that was located right across the road from the ever so vibey and popular Hard Rock Café. I would recommend that you try the street food as it is so fresh and delicious. Not all the stalls offer the same quality, so it is worth taking a proper look around before you make your purchase. We had our “vintage” T-shirts made prior to our trip. On a special day we went to visit the Elephants to feed them. Our guide, Mr. Nok’s knowledge of the local places to visit was astounding. We tried to steer away from the ‘crowd’s even though we were there in low season which was wonderful. We visited an Elephant sanctuary on the way to the Temple at the top of the mountain. It wasn’t too expensive, and the Elephants weren’t abused/beaten or weary. They ate a bunch of bananas in just one bite…including with the skin on them. It was very interesting, and there is also a photo opportunity, that you do have to pay for, but it’s all in support of these magnificent creatures. Our next stop on this gorgeous day was Ra Wai Beach. Here you will find the freshest seafood. It is not glamorous at all, but then again, no fresh food market is ever right? You’ll need transport to get there, as it’s located high up the mountain. I wouldn’t suggest walking there. On the one side of the road you can choose your produce, anything from Lobster, Snapper, Prawns in all sizes… and it is fresh. Then you pay for your seafood and walk across the road to the restaurant to Mook Manee where they cook it for you. You can choose, grilled or fried with your spices etc. It was amazing and I would recommend a visit to this market. The next day, our guide Mr. Nok organized our trip to James Bond Island. It was an early start to the day as the transfer from Patong to the Pier was about an1,5 hour’s drive. You then take one of those lovely boats and you can go and explore the island. On the way back from James Bond Island we stopped at a local village with restaurants serving traditional Thai food and we also visited the one school which was on the water. It was quite surreal watching them play soccer and every time they dive in the water to get their ball back. We stayed in Patong for 4 nights, but I would stay longer at Phi-Phi Island. We took a local ferry from Phuket the Rassada Pier to Phi-Phi Island. It took about 4 hours from leaving the hotel, to arriving at the pier with our luggage, to getting on the Ferry, and arriving at our hotel on Phi-Phi Island. All I can say is trust the system, it works. In Phi-Phi we stayed at the lovely 3 Star Paradise Beach Resort. It was just that, Paradise! We chose this hotel as we wanted hot water, air-con, being located on the beach that offered a beach restaurant or bar. Imagine this… soft white sand, a hammock in a huge tree providing lovely shade with a sea-view of the most turquoise water, peace and quiet…. that’s where we stayed. The breakfast was also included, and they served a hot buffet breakfast daily. They had a lovely spa which was a bonus and all the rooms had air con. I could have easily stayed there another 3 to 4 nights but sadly we had only booked for 3 nights. We did go to the local market to have dinner, but we just didn’t want to leave our gorgeous hotel. As you walk along the beach all these resorts are next to one another. They all looked inviting offering Spa’s with beautiful accommodation, where we stayed was perfect for what we wanted. I’m already dreaming about our next trip perhaps for our 50th birthdays and for this trip we might opt for a little more ‘upmarket’ who knows? If you too would like to venture to Thailand, please get in touch with me…

Cruising is fun

11 April 2018

I was privileged enough to go on the MSC Sinfonia Cruise for our annual conference in March '18. Wow, I was pleasantly surprised as to how much fun it was. We sailed from Durban Port to the Portuguese Island return. This is a 3-night cruise. There really was something for everyone, couples, families and singles alike. There are even a few weddings that take place onboard the cruise and is also great for incentive groups and conferences. I really enjoyed all the variety of the restaurants and the endless choices for meals. Whether it be a quick pizza, or the daily sit-down evening dinner. It was certainly delicious, and we were spoilt for choice. We had the best weather when we got off the boat to go to the Portuguese islands. As the cruise I did was part of our conference we all got to participate in the Survivor challenge on the Island which was all about teamwork and camaraderie. We later got to relax at the PillaBeach with a beach chair, umbrella and private bar. The warm water is so nice to swim in and crystal clear that you can see the sand beneath you and even the fish swimming past. Back on the boat, the cabin was surprisingly spacious and the beds super comfy. The ship also provides loads of entertainment from evening shows, to quiz nights to bands playing in the various bars and even onboard the deck. There is even a gym, a casino and a kid’s club. I can certainly recommend this cruise for anyone considering to cruise even if you are prone to sea sickness. I'm extremely prone but I took my tablets every 6-8 hours as instructed, and I never once felt any discomfort. I am now looking forward to my next cruise, maybe the next one will be a Mediterranean you never know... If you would like me to help you plan a cruise for your next holiday, then please give me a shout.

My customer stories

Sent by Annette Herbst

Charlene is always helpful, professional, but with a care. Fast in her come back on any request. Thanks

Sent by Andrew Godfrey

Charlene was very helpful, prompt, and efficient, and she organized for us just what we wanted:)

Sent by Sheridan Royal

Charlene is the absolute BEST and I am so comfortable and happy with her taking care of our travel needs

Sent by Michelle Weston

Charlene is a fantastic Travel Counsellor!!

Sent by Annette Herbst

Charlene is always the best. Passionate about her work and always gives her all.

Sent by Sheridan Royal

Charlene was extremely patient, understanding, and went the extra mile without us asking. She continued to lobby on our behalf with a hotel and even managed to change their minds regarding a room policy! Her dedication when faced with a tricky “must have” stipulation was admirable. We’re so excited for a wonderful trip!

Sent by Annette Herbst

Charlene is the most caring, professional travel agent I have worked with! Since she has been my travel agent, I will not use anyone else. She is fast, and helpful, and she always gives you her personal best. Thanks, Charlene, you are the best.

Sent by Diana Camera

Thank you, Charlene, for the effort and care you put into booking our holiday.

Sent by Andre Nel

Excellent experience and service so far. Have used her before with excellent results.

Sent by Bea Barnard

Charlene was really helpful and in contact throughout the process. She was very responsive and dealt with my booking promptly. I would happily recommend her services.

Sent by Ashleigh Pinto

Very friendly and efficient service. We'll definitely use Charlene again in future and recommend her to friends and family.

Sent by Valerie Van der Walt

Charlene is the best! She gave me friendly, fast and professional service. Very impressed! Thank you!

Sent by Jacques Louw

Charlene is the best Travel Counsellor!!! I have booked many experiences through her and she always gives us the best service and more, she goes the extra mile and I wouldn't use anyone but her! Thank you Charlene!

Sent by Annette Herbst

After using many agencies, I came across Charlene. I have never worked with a person so professional yet so close and personal without stepping over the boundaries. She always goes the extra mile. She deserves 10 stars.

Sent by Monami Jansen van Vuren

Excellent service received from Charlene. All arrangements from beginning to end was absolutely painless and made us feel very comfortable through this hard time. We will forever be thankful to Charlene for what she did for us and her support from beginning to end!

Sent by Eunice Williams

I would most definitely recommend Charlene to all my family and friends. Thanks for always promptly responding to all my emails.

Sent by Chrisna Strydom

Charlene is great, she is always willing to assist and to go the extra mile!

Sent by Elizabeth Winterverster

Charlene, thanks for your excellent, professional, prompt service. I will definitely recommend your services to all my friends! Regards Mariet WinterVerster

Sent by Rowene Johnston

Dear Charlene I have been most fortunate to travel internationally for both business and holidays. The trip that you have arranged to Japan for my 17 year old son and me is the first time that I am travelling without the support/co-ordination of my corporate head office or my efficient husband. This means that if wasn’t for your professional service, I most probably would not have been able to put this fabulous trip together. I sincerely appreciate the fact that you were able to listen and understand to our needs and that through your extensive network you were able to make excellent recommendations regarding best flight and accommodation options. Wow, Charlene, you have shown exceptional customer service, thank you. I can tell that you are well trained, informed and genuinely work at offering your clients a personal service. I will be raving about you to friends and family and will have no hesitation in recommending you. With much appreciation Rowene Johnston

Sent by Zanele Ngema

I was introduced to Charlene before I had made plans for the study visit trip to Moscow. Charlene was very quick with quotes and she would take time to contact and explain to me what they entailed, which I really appreciated. She kept in contact with me every step of the way and she didn’t let me down. She arranged both my study visit and vacation. When I had landed in Moscow I contemplated changing hotels, and Charlene was very quick to respond which gave me comfort. She was always available and super quick and cared enough to check on my travels when I returned home. My family and friends will be using her for our future vacations.