Carla Rebello

In celebration of our 40th wedding anniversary we asked Carla Rebello of Travel Counsellors to propose an itenerary that included a ROVOS RAIL journey to Victoria Falls in Zimbabwe, a couple of nights at the Victoria Falls Hotel and a return flight to Johannesburg O.R.Tambo International Airport. Carla proactively anticipated all our requests and presented options and choices where we finally agreed on the budget and scope of services. Communication was clear, payments were properly documented and receipts issued, none of which were required during the trip as at each check-in we were welcomed by name as Carla had in advance, informed all the travel partners of our anniversary. Seamless professional service is so rare today which is probably why most of us tend to make our own travel arrangements. Carla proves the exception. Thank you!

More Than a Travel Counsellor – A Trusted Friend and Guide Working with Carla has completely transformed how we experience travel in South Africa. From the very first conversation, it was clear that this wasn't going to be a typical client-agent relationship – it was the beginning of a genuine friendship built on trust, care, and an extraordinary passion for creating unforgettable journeys. Local Expertise Beyond Compare. What sets Carla apart is her remarkable depth of local knowledge. She doesn't just recommend the popular tourist spots – she unlocks hidden gems and secret hideaways that most travellers would never discover on their own. From tucked-away restaurants where the locals gather, to breathtaking viewpoints off the beaten path, every recommendation feels like insider knowledge shared between friends. Her insights have led us to experiences we'll treasure for a lifetime. Always There When It Matters. The level of dedication and personal attention is truly exceptional. Carla doesn't disappear once the booking is confirmed – she checks in regularly, ensuring everything runs smoothly and that we feel supported throughout every trip. Whether it's a quick message to see how the flight went or proactive updates about local conditions, we've always felt genuinely cared for. Travelling can sometimes feel uncertain, but with Carla's in our corner, we've always felt completely safe and confident. In a world of automated responses and impersonal service, Carla stands out as someone who truly invests in her clients. She remembers the small details, understand our preferences, and always goes the extra mile to make each trip special. It's like having a well-connected family member who happens to know all the best places in the world. I cannot recommend Carla highly enough. If you're looking for a Travel Counsellor who will treat you like family, share their wealth of local secrets, and make you feel secure every step of the way – look no further.

We have just returned from a fabulous holiday in Namibia. Carla was a recommendation from a trusted friend and what a great recommendation it proved to be. From working with us on the itinerary and choice of hotels to supporting us when we were 'on the ground' and needed some added support. At all times, we felt that Carla listened to our ideas (and budget), something that can be missed by less personable travel planners. Louise and I are happy to recommend you trust Carla with your holiday and we hope to have the opportunity to use her services again.

Carla Rebello has been phenomenal and this has been my second Indian Ocean luxury vacation done with her . Her timely responses and quick follow up shows her commitment to client satisfaction. She also had incredible insights about the resorts that were on my shortlist and when she did not know something she quickly researched and engaged with her network to answer my question

It has been an absolute pleasure working with Carla - her knowledge of travel packages and Mauritius was impeccable and most helpful. The vacation that we have booked, which includes Christmas 25, is extremely exciting and we are so grateful as a family in the knowledge that all aspects of the holiday have been covered by Carla and Travel Counsellors. We are as prepared as we can be and are so looking forward to this break - we haven't been to Mauritius in over 20 years. Carla provided us with many package options at leading hotels and we're very happy with the package we have settled on at Maritim Resort & Spa. Thank you again for your professionalism, continuous engagement, expertise, attention, support - it is truly appreciated, and we will definitely share our positive experiences as a referral.

Stopped using travel agents but 100% back and will be using Carla in the future

Friendly, helpful went out of her way to help us nothing was to much even the fact that I keep on changing dates and flights!! The Best!!!!

Great attention to detail and always willing to go the extra mile.

Carla was very helpful and knowledgable. Great service !

My travel agent Carla Rebello is an example of someone wanting to walk the extra mile ...I can recommend her without fear , shes the answer to all your travel problems. #THANKS CARLA

Carla Rebello was very attentive, quick to respond to requests and made the process of booking seem effortless. The booking would have been complicated for me, but she handled it very efficiently and professionally.

Carla is extremely professional and wonderful to work with. Loved planning my holiday with her. She listens to her clients and advises appropriately taking into consideration of budget and timelines. She exercises great patience even when we kept changing travel dates and locations until we were 100% happy. Would recommend carla to everyone I know. Thank you

Dearest Carla Words fail me to thank you enough for all your hard work on the Namibian project . All round it was a massive success and the guests were blown away with the efficiency of all, in which you played such a large part. Many many many thanks Lots of love Flower

Dearest Carla Words fail me to thank you enough for all your hard work on the Namibian project . All round it was a massive success and the guests were blown away with the efficiency of all in which you played such a large part. Many many many thanks Lots of love Flower

Highly Recommend Carla Rebello - Exceptional Travel Counsellor I am writing to enthusiastically recommend Carla Rebello as an exceptional Travel Counsellor. During our recent travels to South Africa and Cape Town, Carla consistently exceeded expectations, providing invaluable assistance and demonstrating a remarkable dedication to ensuring a memorable experience. Carla's proactive approach was truly impressive. She went above and beyond to provide personalized recommendations, tailoring our itinerary to our specific interests and preferences. Her in-depth knowledge of the country, the city and surrounding areas was evident, and she was always available to answer questions and offer guidance. Furthermore, Carla's warm and friendly personality made her a pleasure to work with. She was always approachable and eager to assist, ensuring a smooth and enjoyable travel experience. I highly recommend Carla Rebello to anyone seeking a knowledgeable, dedicated, and personable travel counsellor. She is a true ambassador for South Africa, Cape Town and the surrounding peninsula, and I am confident that she will provide exceptional service to any traveler. Sincerely, Frank