Madikwe Game Reserve
Africa and The Middle East
So thought I’ll update this post as its now been exactly 1 year since I joined Travel Counsellors in South Africa after working in Dubai as a Travel Counsellors for 4 years. It's been an amazing year, learning so much about the SA travel market and meeting great new customers, locally and abroad. I love the TC brand as it truly is international as it allows me to serve my customers whether they are in South Africa or abroad with the same dedication and expertise from anywhere.
I still miss Dubai as living there for 7.5 years enriched our lives so much and it will always hold a special place in my heart.
I worked as a Business Analyst for many years in a different industry to travel. I have travelled extensively during this period. Starting a travel business gives me the opportunity to share my passion for travel with my customers. I have travelled to various destinations including Thailand, Malaysia, Singapore, Indonesia, Morocco, Australia, Jordan, Namibia, UAE and of course many destinations within South Africa.
Travel Counsellors is an award winning global tour operator with state of the art booking systems and processes providing me with the tools to ensure every booking is done professionally and tailor-made to my customers needs. The Travel Counsellor brand provides me with great benefits, for instance every booking made with me is financially protected by our financial protection plan. Another great benefit is our 24 hour duty office that monitors all events around the world, this keeps me informed and I will ensure that you are informed of any 'events' and 'challenges' that may impact your holiday.
I am available 24/7 by telephone, via email or by personal appointment.
This last year I worked closely with my customers to create amazing travel itineraries to the United Kingdom, Italy, Spain, River cruise in Russia, business trips to Russia and the US, Far East beach holidays, Trans Siberian train trip, Mauritius and much more as well as amazing local South African trips.
Please contact me to help you create amazing travel experiences to ensure every trip you take is memorable and tailor-made to your needs.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...
10 December 2016
I am passionate about South Africa, even after living in Dubai, my second home for almost 6 years and loving the city think I am very biased when talking about the beauty of Cape Town. For this blog, I thought I would enlist my nieces, currently living in Cape Town to write a short blog from their perspective about my Cape Town. Sanaa and Malikah are “millennials” living and working in Cape Town and both loves travelling and exploring and are passionate about Cape Town… One of South Africa’s biggest tourist attractions is the opportunity to see wild life... Why...
03 October 2016
I’ve travelled to Bali several times over the last 20 years. My first trip was in 1996 and I was immediately totally in love with the beauty of Bali as well as the humble and friendly Balinese people. I spent 12 nights in Kuta travelling all over the island exploring the many temples as amazing sites. I marvelled at the rolling rice paddies and dense forests. I returned to Bali several times since and stayed in different parts of the island, Nusa Dua, Legian, Seminyak and a few more times in Kuta. I enjoyed each area for the differences...
26 September 2016
I recently visited a friend, originally from Kathmandu who moved back home after many years in Dubai. We decided to travel over the Eid break in July and it was absolutely amazing, the weather was cool coming straight from the extreme Dubai heat. It rained daily mostly early morning or late afternoon, which we loved as we missed rain more than I can explain. At first all your senses are attacked at once when you arrive at the very busy airport, following by what feel like a death defying dash through the narrow streets to your hotel. It takes...
28 October 2015
I told a friend I’m going to Thailand and her first words were “you are going again?’, and it’s true, I’ve been a few times but I have good reasons to go back. However, this time I booked bang in the middle of rainy reason toward the end of September. Again the responses were “are you sure”, “you know its rainy season will probably rain every day”. To be honest, I was a little concerned specifically as some of my travel companions were first time travellers and it was their first visit to Thailand. We arrived on the 22nd of September...
Sent in by Stephane Dyen
Zurich, 25 March 2022
Thanks, you have assisted us to organize our trip and offered us good advice. We normally arrange our holidays ourselves, but it was so helpful and reassuring to have you as our travel agent. You have been very responsive and have proposed good solutions.
Sent in by Cindi Mostert
Dubai, 03 January 2022
Pam is extremely professional. She is almost always available on weekends and outside of office hours. She always checks to see that I am ok and that I have managed to check in without any hassles. Pam is very knowledgeable on all the Covid travel regulations. If I choose to stay at a hotel that I've never stayed at before and if she thinks I am making a mistake, she will let me know. I love booking with her because I can travel with peace of mind in these troubling times. Thank you, Pam.
Sent in by Kate Graham
Kuwait, 14 December 2021
Pam was patient and went to great lengths to get me my tickets and accommodation. Travel Counsellors also has an app where all your docs such as itinerary, tickets, invoices and what's required for your trip are on. Excellent service, highly recommended thank you Pam!
Sent in by Aimee Fanton
Amsterdam, 21 April 2020
Pam you are AMAZING! Thank you so much for getting Michael Kratz and I home to SA from Amsterdam (literally on the last flight out) just before lockdown. You were so fast and calm, it was so reassuring during this stressful time. Really appreciate all the effort! Looking forward to booking a holiday in the future.
Sent in by Ilona Fanton
Cape Town/Dubai, 07 April 2020
Thank you so much Pam for all your help with getting my children home in time for lockdown. Thank you for organising Cyprus and then dealing with the fallout and refunds etc... Wishing you all the best and I can’t wait to rebook and look forward to the amazing trip you organised for us!
Sent in by Storm Birch
Cape Town, 04 February 2020
Pam has been an incredible help arranging my first international trip and VISA. She’s been on top of the process all the way through, she is patient and informative. Pam keeps me in the loop constantly as to how things are going.
Sent in by Monique Walker-Randall
Cape Town, 02 January 2020
You were a referral and to be honest I generally don't use referrals, however in this case I am soo happy that I did. Thank you for the personal service and the effort you went to especially when you found out it was a gift.
Sent in by Nigel Turner
Cape Town, 02 July 2019
The personal touch is really heartwarming, from asking for a quote until returning from the actual holiday was a breeze all due to Pam. I will definitely use your service again. Keep it up and Well Done!
Sent in by Adrienne Farmer
Durbanville, Cape Town, 02 July 2019
We just had a wonderful ladies breakaway to Dubai! Pam, we would like to thank you for making our experience so effortless and smooth. From checking us in, the welcoming gift, the daily personal care, your additional suggestions, everything up to welcoming us back on home grounds. We thoroughly enjoyed it. We will definitely make use of your excellent services again in the near future. THANK YOU!
Sent in by Belinda Cornelissen
Cape Twon, 27 June 2019
Thank you Pam for your professionalism in arranging the perfect holiday. We loved Italy, Rome, Venice and Barcelona, Spain. It was everything and more than we imagined. Words cannot explain the true beauty these countries have to offer. Our accommodation was perfect, location was perfect. Everything ran smooth and according to plan. Thank you for making our booking according to our expectations. We loved every minute of our holiday and as always you delivered. We will continue using your services for future holiday bookings as you aim to please. We highly recommend your services to anyone without hesitation. Keep on being awesome.
Sent in by Maurisha Pikaan
Cape Town, 15 April 2019
And so an awesome holiday has come to an end. Wow, where do I begin? It is not everyday you get a travel agent that treats you like family. This happens when it is not just a job, but it becomes your passion. If ever you are in need of assistance with booking a holiday, I will gladly give you a referral. Pam, I want to thank you. We had an absolutely fantastic time in Thailand. I can attest without hesitation, the primary reason we had such a great time, was due to you and the care and attention you put into planning our trip. Staying in touch throughout with Confirmations of bookings, and transfers, made us feel special. Flights, transfers, accommodation, excursions, were all top notch. THANK YOU! We cannot wait to plan your next adventure.
Sent in by Vivian Graham
Dubai, 25 October 2018
I would like to thank you for arranging all the travel and accommodation for my trip to Saudi Arabia. it was very good and the hotels were also good including the food and great price as well. A job well done. Thank you for all that you did.
Sent in by Bradley Ehrenreich
Cape Town, 10 June 2018
Thanks Pam for arranging a fantastic holiday! Everything was well planned ahead of time, taking all of the stress out of international travel. We need to start planning the next trip soon...
Sent in by Juanita Burger
Dubai, 10 June 2018
Excellent personal service from the start to returning from the holiday! Pam dedicates herself to make it an uncomplicated and carefree holiday. She has arranged a holiday to Thailand and Maldives and the arrangement has been excellent. We will most definitely use her professional service for our future holidays. Thank you Pam!
Sent in by Sanaa Abdullah
Cape Town, 10 June 2018
Most professional and helpful travel counsellor yet!!! I recently travelled to Thailand and Bali and could not have asked for a better vacation. Everything was planned for us, hotels, activities and transfers. It was wonderful knowing we were safe in unfamiliar territory, and that we would could just enjoy what was on offer without any worry! I would definitely recommend booking a holiday through Pam. I am already planning my next trip. Thank you so much Pam, you will be hearing from me soon again.
Sent in by Belinda Cornelissen
Cape Town, 13 November 2016
Pam has always delivered and she is truly interested in delivering to what the client wants. She has once again made our dream into another reality where we can create memories with our kids and reflect for years to come. We will recommend her to any of our friends and family.
Sent in by Debbi Hutton
Dubai, 27 March 2016
I am very pleased with the personal service received from Pam. She is ever willing to assist in every situation. She even called me at my holiday destination to assist me with a baggage query! Thank you for going the extra mile.
Sent in by Maurisha Pikaan
Cape Town, South Africa, 01 February 2016
The package Pam arranged for us to Bali and Dubai was excellent, the trip was well organised with enough time to explore. We loved Bali and the people were humble, warm and gracious. The guided tours were very insightful and the guide very knowledgeable , with safe drivers. In Dubai we learnt that bigger is definitely better. Action packed. Living in the fast lane with amazing excursions. Thank you Pam, the trip was truly memorable and we will cherish the wonderful memories. You are the best. Will definitely make use of your company again.
Sent in by Hiba Al Shriedeh
Dubai, 23 November 2015
You have provided a very good service. You were very helpful and organised for everything we asked for in a timely manner. You were extremely responsive and flexible with communication. You did a great job in calling us to get a feel for what types of things we like to do so that you could plan an itinerary that catered to our interests. We would recommend you to everyone. To sum up, you were incredible from beginning to end. We can’t wait to plan for our next trip!
Sent in by Karim Shiyab
Dubai, 25 October 2015
Trip was amazing, all the hotels booked through you were exactly what we were looking for and they all upgraded us. Thank you very much.
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Contact me on +27 67 138 1227