Helen Aitchison

My expertise

South Africa
Ski
Couples
Multi - Generational Travel
Botswana
Zambia
Zimbabwe
Safari

I'm based in

Kloof

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Greetings from the leafy suburb of Kloof in Kwazulu-Natal!

My name is Helen and I've been with Travel Counsellors since April 2008. I made this move after spending the previous 15 years working for various airlines, tour operators and retail agencies in SA and London. It was here my passion for travel grew as I handled varied travel arrangements.

Travelling to many destinations has been a joy and a privilege which I am grateful for. I've visited many cities around the world spanning the continents of Africa, Asia, Australasia, Europe, the Middle East and North America. Experiencing diverse cultures, meeting people from different nations and my adventurous nature are some of the reasons I love to travel.

Cruising the Inside Passage in Alaska was incredible. Viewing game in the Serengeti, Ngorogoro Crater National Parks and the Okavango Delta is something I'll treasure forever. Historical Europe and iconic cities like Hong Kong, New York, London, Sydney all have been wonderful. There are many more, and the list of places to see still too long!

I want to help you gather treasured moments and memories with your friends and families. Assisting you to get to your preferred destination is what makes my job fulfilling and interesting and I can’t wait to plan it with you. I will guarantee you an exceptional level of personal service and attention to detail. Working from home puts me in the unique position of being able to meet you where ever and whenever it suits you. I am not limited by standard office hours so feel free to drop me an email or give me a call when it is convenient with you.

You are also covered by our exceptional Financial Protection Plan which protects your money against supplier insolvency. No other travel company in South Africa offers this. So peace of mind travel is a vital part of the service.

I've also spent some time working at a game lodge and had numerous trips around South Africa, Zimbabwe, Botswana and Zambia, so really do know what to look for when it comes to planning the perfect safari. These are some great places for multi-generational family trips.
Conservation and community focused lodges are my speciality.

Travelling in nature is my absolute passion, so also enjoy curating those "once in a lifetime" trips to far flung areas where you can explore the remote and pristine wilderness areas left in the word.
Thinking of the exploring places your friends haven't considered? Think Arctic Circle, the incredible Northwest Passage and the land of polar bears. Or head south to Patagonia and onwards on an exploration ship to the icebergs of Antartica.

Looking forward to hearing from you and turning your dreams into a reality!

regards

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Explore my guides and blogs

Okavango Delta Dream Trip

Okavango Delta Dream Trip

I had been dreaming of visiting the Okavango Delta in Botswana since I was a young child. I remember watching BBC wildlife documentaries narrated by Sir David Attenborough and thinking this place was like paradise on earth. Fast forward about 25 years and I finally found myself on a plane to Maun for what was one of my best trips ever. I cannot wait to return It was February and this particula

08 Dec 2020 5   min read

Mpumalanga Magic

Mpumalanga Magic

I remember my first trip into Mpumalanga several years back like it was yesterday. I fell in love with this area of my country and have been back several times since then. It is a province offering some incredible experiences and some jaw dropping views. Most people around the world are familiar with this area for our famed Kruger National Park (shared with Limpopo province). This is So

05 Aug 2020 5   min read

Treasures of KwaZulu-Natal

Treasures of KwaZulu-Natal

Kwazulu-Natal is a treasure trove for travellers and compared to popularity of other parts of South Africa, is often considered to be a bit of a hidden gem. With our Eastern boundary being the Indian Ocean and our North-Western border, the mighty Drakensberg, there is much to discover within her somewhat small surface area. As mentioned, to the North-West of the province is the UNESCO Heritage ar

07 May 2020 5   min read

Vic Falls & Hwange exploring

Vic Falls & Hwange exploring

Mosi-oa-Tunya, or “The smoke that Thunders” is such a fitting name for Victoria Falls. You don’t even have to visit in the height of the flood season to experience the wonder and majesty of this natural wonder, only an hour away from Johannesburg. The water flows powerfully year around and boy is there a lot of water. The difference is really only your percentage of saturation! Be warned, tak

14 Feb 2018 5   min read

New SA Immigration Act for Children under 18yrs

New SA Immigration Act for Children under 18yrs

From 01 June 2015 all children under the age of 18 will be required to produce an unabridged birth certificate in addition to their passport when entering, departing or transiting South Africa. Airlines will be forced to refuse travel to families not in possession of the unabridged birth certificate and this will happen regardless of the child’s nationality or regardless of whether the child i

24 Jun 2016 5   min read

Ultimate beach and bush experience - Tanzania

Ultimate beach and bush experience - Tanzania

To be given the opportunity to visit Tanzania – land of iconic destinations like Serengeti, Ngorogoro Crater and Zanzibar, was an experience that I will treasure for years. We flew into the capital, Dar es Salaam on the direct SAA flight from Johannesburg and took a 45 minute transfer to the Sea Cliff Hotel. This 5 Star hotel offers excellent accommodation if you are stopping off en route to

24 Jun 2016 5   min read

Sensational Seychelles

Sensational Seychelles

Seychelles has always been top of my list of places to go. Ever since doing a training course provided by the Seychelles Tourism board many years ago, I knew I would love it. When I got the opportunity to go, I jumped at the chance and proved my gut instinct had been right all along! The main attraction for me is the country’s attitude towards conserving their coastline and the plethora of mar

29 Sept 2015 5   min read

Facinating Dubai

Facinating Dubai

As a Dubai Xpert, I was recently hosted by Dubai Tourism on a whirlwind trip to Dubai. Having only transited through the city before, I really appreciated this opportunity. Dubai surprised me at every turn. Considering its monumental growth to a modern, vibrant city in the last 60 years, it is remarkable to see it today. Our base was the 4 Star Majestic Towers Hotel in Bur Dubai, the his

28 Jun 2012 5   min read

Mauritius - Tropical Island on our doorstep

Mauritius - Tropical Island on our doorstep

After being in the travel industry for over 15 years, it is hard to explain why Mauritius has eluded me until now. Thanks to our annual travel conference being hosted on this beautiful island, I can now see why it is such a popular travel destination for anyone. Mauritius is a mere 4 hours away by flight with Air Mauritius, SAA or BA Comair. One minute you are in the routine of your busy, stres

30 May 2012 5   min read

Marbella & Madrid

Marbella & Madrid

Visiting a new destination is always exciting, so when I had the opportunity to attend our Annual International Conference in Marbella, Spain, I jumped at the chance to finally set my feet in Spain. I was not disappointed and in a relatively short time, I managed to take in a few of Spain’s beautiful cities and get a feel for what is truly a remarkable European country. First stop was Marbella

23 Aug 2011 5   min read

Alaskan Cruise - trip of a lifetime!

Alaskan Cruise - trip of a lifetime!

What a joy to have a chance to share with you some of the highlights of possibly one of my best holidays I have ever had! I was fortunate to have been invited by Princess Cruises to board Diamond Princess for a cruise of the Inside Passage in Alaska. Clearly, dreams really do come true. My cruise was a round trip from Seattle, a fantastic city to begin with and I would highly recommend you add

28 Jul 2008 5   min read

Hong Kong - Cosmopolitan Surprise

Hong Kong - Cosmopolitan Surprise

Hong Kong is a city that leaves the senses completely overloaded. With a multicultural population, everything from food to shopping, entertainment to relaxation is varied and cosmopolitan. Flying to Hong Kong in Business Class on British Airways was second to none. The flatbeds and exceptional service made a 12 plus hour flight from London quite enjoyable! I stayed on Hong Kong Island in the

26 Jul 2008 5   min read

What my customers say

Helen has been handling our travel arrangements for the past 15 years. She goes out of her way to be of assistance. I wouldn't use anyone else!

Desiree Lester

Ballito

Helen was extremely professional and knowledgeable as well as very patient with us while delivering the best possible option for our trip. We are very excited for our trip!

Candice Doyle

Kloof

Excellent service! Always dedicated and punctual! Will recommend Helen always!

Lola Patrick

Port Elizabeth

Helen was incredibly helpful. We were a party from the UK coming to South Africa for a wedding and she managed a large group booking for us, offering advice on accomodation, getting us a great price and handling the bookings in the group. Thanks for all your help

Dave Pilkington

Holmrook, Cumbria

We would like to express our heartfelt thanks to Helen Aitchison for organizing such an unforgettable experience. With great competence, attention to detail, and a touch of creativity, you crafted a perfect three-day safari in Botswana, allowing us to discover the beauty and magic of the wilderness The visit to Victoria Falls and the carefully planned excursions were the perfect addition, making the entire journey truly extraordinary. Thank you for turning our trip into a seamless and inspiring adventure—we couldn’t have asked for more! Paola e Giansergio Borella

Paola Bonetti Borella

Italy

Helen has been absolutely outstanding in helping us plan our trip to South Africa. She is superbly responsive, and she eagerly researched and offered many options for us to choose from to accommodate our schedule and preferences. We are delighted with the itinerary she has put together for us and and look forward to continuing to work with her. It has been our good fortune to travel to many locations worldwide and Helen is certainly among the very best travel consultants we have encountered.

George Fleck

Seabrook Island, South Carolina

Helen is wonderful to work with! Excellent communication and her recommendations have been spot on.

Toure Lee

Pontiac, Michigan

Helen knows her stuff: places, processes and people! She nicely balances taking input AND giving advice, and then comes up with a great range of options -- all built around the desires of our group. She pays attention to budget, secures choices quickly and is super pleasant to work with, even making the 8-hour time difference work somehow!

Karen Dougherty

Dallas, Texas

Helen, our travel agent was a delight to work with. Very professional and prompt.

Steven Gill

Christchurch, NZ

Helen provides excellent service. She responds quickly to inquiries, presents us with varied options and price points, and efficiently completes all arrangements. She makes travel a breeze. Would highly recommend her!

Donna Fleck

Davidson, North Carolina

Very cordial and customer-oriented representative and timely response to our queries. Will definitely recommend others to use the service.

Reza Khan

Port Washington, New York

I can't fault this service. When major problems occurred due to a delayed overseas flight with different legs of the journey being disrupted, Helen Aitchison was with me all the way so that I got to my destination without any undue concern. I am 83 years old and travel overseas each year. I am entirely confident to keep doing this on account of this good service.

Jane Skinner

Padfield Park

I am so pleased with the professional yet family-oriented manner in which Helen Aitchison treated me. Her rapid response and intricately detailed correspondence have made my first time traveling internationally a smooth, peaceful, and enjoyable experience. At no point did I feel uninformed or ignorant as she explained everything beautifully. All the necessary documentation was sent to me immediately. The TC App is also a wonderful way to ensure I have access to all information and documentation regarding my trip. Friends and family recommended Helen Aichison to me, and after the spectacular service she provided for me, I would highly recommend her to family, friends, and colleagues.

Timon Botha

Durban

Helen has been our agent for approximately ten years and we've had outstanding service from her on the many trips she has arranged on our behalf. We've been so impressed at her level of cllient service that we have recommended her to several of our friends

Catherine Cleary

Mtunzini

Helen is fabulous! She can help with all your needs.

Gloria Bryen

GUADALAJARA

Helen has offered us service beyond the call of duty. We place confidence in her findings, and feel thoroughly spoilt when she constantly fetches, carries things, and reminds us of details we so easily overlook. We are thrilled with the years of service she has offered us.

Elaine Korck

Kloof, Durban

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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071 897 1725
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Finding your match...

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