Sent by John Buckland
Johannesburg 10/01/2024
Dear Colette, we have had a fantastic time in Thailand.
And as always, your service has been world class so THANK YOU. ??
John, Michele, and Sarah.
Based in Durbanville
Colette Malherbe
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Thank you for visiting my web page and for the opportunity to tell you more about myself. I’m Colette Malherbe, a Personal Travel Counsellor - originally from the Cape and currently based in Durbanville.
My passion is travel, with my focus being to always aspire to deliver a concierge travel service to my clients, saving them time & adding value at all times by providing imperative advice on all aspects of their holiday. Of course I also love to travel myself and have been fortunate to visit many wonderful places over the years & would love the opportunity to be able to assist with your travel plans.
Working from home allows me great flexibility and it's been wonderful these past 10 years being able to grow a successful business in partnership with Travel Counsellors, as well as being part of the ever growing international TC family.
With my 23 years Corporate & Leisure Travel consulting experience, I'm looking forward to being of service to you.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
Find me on social
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
My Trip to Barbados - fun in the sun!
10 April 2018
I was extremely fortunate to have travelled to Barbados for 5 incredible days, with 25 other Travel Counsellors and colleagues, during November of 2016. Travelling on my own from South Africa I joined up with the rest of the group. We flew to Barbados with British Airways - flying direct from Gatwick to Bridgetown. Travelling with my SA passport I needed a transit/visit visa for the UK, but no extra visa was needed for Barbados. If flew from Cape Town via Dubai to London with Emirates, it was a long journey, but I enjoyed the break (and the shopping) at Dubai Airport. I then spent one night in London ahead of my8 hour direct flight on British Airways which was a direct flight. This was a really nice way to break up a long journey and something I would do again if that means that I can travel back to Barbados.... During my 5 day stay we visited 9 gorgeous hotels as well as participating in four excursions on the Island, these included staying at the Turtle Beach Hotel (this is a wonderful all-inclusive option for families) situated on the South Coast, we participated in a guided tour of Harrison's Cave followed by a gorgeous lunch at St Nicholas Abbey (this will give you an idea of what life must have been like in the old days with it's beautiful plantation house & rum distillery). The other hotels that we visited included the Sea Breeze Hotel, the Sandpiper (what a treat!), the Crystal Cove Hotel, the Fairmont Royal Pavilion (which boasts amazing views), the Tamarind, The House and the Coral Reef Club, also a stunning property with a colonial feel and it has the most beautiful gardens. For the last 3 nights we checked into The Waves & Spa Hotel. I loved the modern feel and relaxed vibe at this hotel - we had an amazing Oceanview suite with a view to die for, it is highly recommended! We were treated to a lovely massage at the Spa, this was so needed and appreciated especially after all the walking. The absolute highlight of this trip (if I had to choose just one!) was doing a full day Catamaran cruise! I would recommend this. We snorkelled over several shipwrecks, we swam with turtles (bucket list!) and we enjoyed a beautiful lunch with cocktails whilst sailing till late into the night...it was so much fun and I had the most amazing day! Other excursions included a trip on a submarine (this is not for the fainthearted or claustrophobic, but it is so worth it for amazing sights under water) and we also visited the famous Mount Gay Rum Distillery which is also a must for anyone who loves Rum! My suitcase was loaded with a few bottles to bring back home. On the last day we had time for some shopping and to experiencing more of the local culture, after taking about a 15 minute bus drive from the hotel - complete with reggae music playing we got to see friendly locals, enjoy a relaxed vibe, see the stunning views of the beautiful ocean, taste some lovely rum...what more can you ask for from the perfect Caribbean destination!
My customer stories
Sent by Barbara Southwood
Claremont 26/09/2023
I would give Colette a 20 if the scores went that high. She is amazing and I would never deal with any other travel consultant!
Sent by Charl Du Toit
Ceres 26/09/2023
She is super to provide and support in our travels and bookings!
Sent by Jacques Malan
Bellville 26/09/2023
brilliant comprehensive service
Sent by Khangelani Ncalu
Cape Town 26/09/2023
From the moment I reached out for assistance, Colette Malherbe displayed a remarkable level of professionalism, knowledge, and dedication. Her commitment to addressing my request and finding effective solutions was truly outstanding. She patiently went above and beyond to ensure that my experience was both enjoyable and fruitful from start to finish.
Sent by Robert Green
Cape Town 26/09/2023
Colette is the best member of staff you have. Efficient, timely and nice - keep hold of her before someone headhunts her - she's very talented
Sent by John Gosling
Claremont 30/01/2023
Efficient, highly knowledgeable, pleasant, reliable.
Sent by Magdalena Versfeld
Ceres 30/01/2023
Very good service!!
Sent by Sharon Tutt
Wales UK 30/01/2023
Always on top of things and will always help and always goes an extra mile
Sent by Khangelani Ncalu
Cape Town 30/01/2023
Colette is an amazing person that goes an extra mile to assist her clients. She is a very efficient and quick to respond to and inquiry.
Sent by Malan Barnard
Cape Town 30/01/2023
Colette has been absolutely incredible - I wish she was skilled in what we do as I would appoint her tomorrow as a consultant.
Sent by Jonathan Leenstra
Cape Town 30/01/2023
Colette is an absolute legend when it comes to customer services. Would recommend her very highly.
Sent by Mark Watt
Ceres 30/01/2023
Colette is exceptional. Service is fast, efficient and reliable.
Sent by Ruan Strydom
Johannesburg 30/01/2023
Quick and very supportive on a short notice when we normally request something. Thanks Colette - Appreciate everything.
Sent by Premy Naidoo
Johannesburg 30/01/2023
Colette Malherbe is doing a superb job. She is on top of everything and sends us constant reminders. She is so helpful and patient with all our needs.
Sent by Charl Du Toit
Ceres 30/01/2023
She is super to provide and support in our travels and bookings!
Sent by Sonja Hendricks
Cape Town 30/01/2023
Baie goeie diens dankie Colette
Sent by Robert Green
Cape Town 30/01/2023
Colette is the best agent I've ever worked with. She cares
Sent by Nicoline Jordaan
Johannesburg 26/01/2023
Dear Colette, thank you very much for the willingness to provide advice, to make changes as our plans evolved, as well as the great service and support that you provided on our travel arrangements to India, Singapore & Kuala Lumpur. We had a wonderful family holiday with memories that we will cherish forever!
Sent by Corneli Aspeling
Cape Town 15/02/2021
When all options failed to visit my daughter in Bahrain, I was referred to Colette by a client of hers. Not only did she give expert and invaluable advice but she managed booked us on Egypt Air. She was a true professional all the way, offering a personal touch, which I have never experienced before! The communication was always prompt. She made sure that we had all the relevant travel documents and provided us with the forms that we would need at the airports, etc. She was with us every step of the way. Whenever we completed a check-in or where at security, we got a WhatsApp to make sure that everything had gone well. She got us the seats we wanted and we arrived in Bahrain. We experienced the same on our return journey. Colette even managed the whole check-in and the extra luggage, etc. She was only happy when she got the message that we are safely home. I have travelled all over the world for many years and I have always booked this myself. Colette has brought an end to this. Colette will definitely be my travel agent for my next trip and for the many more that hopefully will follow... I am recommending her to all my friends and family. What an awesome experience dealing with Colette!
Sent by Sharon Tutt
Johannesburg 20/01/2020
Always available to answer questions, very professional and helpful. Went out of her way to get things done.
Sent by Premy Naidoo
Johannesburg 05/08/2019
We experienced exceptional customer service provided by Colette Malherbe. Colette goes above and beyond to satisfy our ever changing needs. Keep up the good work, Colette!
Sent by Helena Blok
Claremont 12/06/2019
Colette has been my travel agent for many years and her service has always been outstanding. She is the most helpful and resourceful service person I know, going way beyond her normal duties to assist me (and my family members). I highly recommend Colette, and regularly recommend her to all my friends and business connections.
Sent by Michele Roelofsen
Cape Town 21/05/2019
What an absolute pleasure it has been having Colette take care of our travel arrangements - I am beyond impressed - BEST EVER - Thank You.
Sent by Magdel Van der Merwe
Gordons Bay 17/05/2019
Fantastic, excellent service! Always friendly, helpful, goes far and beyond the extra mile!! Colette is, according to our whole family, the best travel agent we have ever came across. Because of her we can relax and enjoy our travels!
Sent by Trizanne Barnard
Kommetjie 10/05/2019
I have been using Colette's services for the last 3 years and she has been absolutely brilliant. She is extremely diligent, detailed and organised - everything you need to make your travelling easy and comfortable. She takes all the stress away from a trip. I had a hectic schedule and everything worked like clock work due to Colette. She is on top of your whole itinerary and you do not have to even think about 'what next'. She checks you in, keeps an eye on schedule changes, gate changes, she is in contact 24/7 and available whenever you need her. I am yet to experience such an amazing service from another service provider. I can highly recommend Colette. I do not plan a trip without Colette. Thank you Colette for making 'travelling life' so easy and comfortable. You are the best!
Sent by Trizanne Barnard
Kommetjie, CPT 10/05/2019
I have been using Colette's services for the last 3 years and she has been absolutely brilliant. She is extremely diligent, detailed and organised - everything you need to make your travelling easy and comfortable. She takes all the stress away from a trip. I had a hectic schedule and everything worked like clock work due to Colette. She is on top of your whole itinerary and you do not have to even think about 'what next'. She checks you in, keeps an eye on schedule changes, gate changes, she is in contact 24/7 and available whenever you need her. I am yet to experience such an amazing service from another service provider.
I can highly recommend Colette. I do not plan a trip without Colette.
Thank you Colette for making 'traveling life' so easy and comfortable. You are the best!
Sent by Adrian Di Lollo
Mowbray 06/05/2019
Always, a highly professional and personalised service. Very reliable with excellent follow-up.
Sent by Khangelani Ncalu
Cape Town 02/05/2019
An absolute natural, people's person and it is always a pleasure dealing with Colette.
Sent by Sharon Tutt
Johannesburg 04/04/2019
It was awesome dealing with you, thank you for putting up with all our questions and changes etc. Thank You
Sent by Premy Naidoo
Johannesburg 19/02/2019
Continue with your lovely "service with a smile" Colette, Always responding timeously and willing to go the extra mile to assist with our requirements.
Sent by Trizanne Barnard
Kommetjie 17/10/2018
Colette is the most attentive travel agent I've ever dealt worth. She is extremely helpful, prompt and professional. I willl highly recommend her service at all times. Thanks Colette for making travelling always so easy.
Sent by Adrian Di Lollo
Claremont 22/08/2018
Exceptional service at every point of the travel experience from initial booking until the return home.
Sent by Sonja Hendricks
Bellville 22/08/2018
Colette you are the BEST! I will recommend you to anybody thank you for your help.
Sent by Peter Reid
Rondebosch 22/08/2018
A complete pleasure working with Colette. She is very thorough, informed and responsive to all queries and pays attention to detail. All-round excellence - thanks Colette! :)
Sent by Ashleigh Wedlake
Claremont 01/08/2018
She’s simply the best!
Sent by Ngao Motsei
Johannesburg 01/08/2018
Very professional and responsive
Sent by Marie Le Roux
Durbanville 01/08/2018
I would not dream to ask anyone else but Colette at Travel Counsellors to do our bookings. She is thorough and takes the hassle out of travelling. We highly recommend her.
Sent by John Gosling
Claremont 01/08/2018
Colette is efficient, reliable, experienced, and has come through spectacularly with every single trip for which we have used her services. I have come to rely on her services and would never dream of attempting to organize any trip without her help. On the occasions when I have had to call her, she is courteous, helpful and resolves whatever may have been my query. I have total confidence in her experience and skills as a Travel Counsellor.
Sent by Grace Reid
Claremont 30/07/2018
Colette is the most consistent, responsive, efficient travel professional I've ever worked with. Over time one can see that she doesn't just pour it on at the beginning of the relationship. The quality of her work and her enthusiasm does not wane as your association continues. On the contrary, it's clear that she remembers me and my preferences, and she remains one step ahead of me in her suggestions and reminders. I heartily recommend her to anyone looking for help with their travel.
Sent by Grace Reid
Rondebosch 21/10/2017
Colette often plans and books complex overseas trips for me. She infallibly gets the picture of what I want, attends to the details, and presents a plan quickly and efficiently. Any adjustments are cheerfully accommodated and implemented. She follows through reliably and promptly. There is nothing I can imagine that could make her service any better!
Sent by Robert Rawlings
Cape Town 10/10/2017
Colette always provides a professional service
Sent by Audrey Chandler
Cape Town 08/09/2017
Colette Malherbe was recommended to me by a very satisfied client. I in turn would definitely recommend her. I was very happy with the service. Well done Colette!
Sent by Janice Van der Merwe
Gordons Bay 08/09/2017
Easiest travel arrangements I've ever done and for the most complicated trip. Thanks so much Colette
Sent by Anna Bresler
Cape Town 10/05/2017
Colette gave us brilliant service as always :-)
Sent by Khangelani Ncalu
Cape Town 01/05/2017
I really appreciate the constant updates and check ups during the booking process. It gives a sense of relief that you don't have to worry at all.
Sent by Adrian Di Lollo
Cape Town 26/04/2017
Colette provided a high quality and reliable service, with very quick response times, for complex overseas trips with multiple destinations. She is highly recommended.
Sent by Malan Barnard
Cape Town 18/04/2017
Colette is an outstanding Travel Counsellor - she does well in consulting as her customer service is impeccable.
Sent by Lilian Goosen
Prince Alfred Hamlet 10/03/2017
Colette, duisende dankies vir al jou reelings - alles was tot in die fynste detail perfek! Jou diens is skitterend, ons het elke oomblik verskriklik baie geniet!
dankie dankie dankie!
Sent by Linesh Deepnarain
Johannesburg 07/02/2017
Excellent service. Always a pleasure dealing with Colette :)
Sent by Marie Christine le Roux
Bellville 19/01/2017
Thank you, Colette for once again handling our bookings for our Dec-Jan holiday to Mauritius. We are never disappointed with the bookings we make with you. It is a pleasure knowing that flights are booked, seats are reserved and as far as possible online check-ins are done for us. All we need to do is pack and have a great time! It was our second stay at Long Beach and the service and quality of the amenities were even better. Thank you again and we will recommend you to anyone who is interested in a hassle-free holiday or trip!
Sent by Lilian Goosen
Ceres 19/01/2017
Wonderlike uitstekende diens en baie vriendelik en behulpsaam - sal nooit weer deur iemand anders n vakansie bespreek nie.
Sent by Mark Watt
Ceres 08/12/2016
Colette is an exceptional travel agent and I could not ask for better service!!!
Sent by Anke Louw
Cape Town 21/11/2016
Thanks Colette for your exceptional service - no request or query was ever too much to ask.
Always friendly and helpful.
Much appreciated.
Will certainly be back for future travel plans!
Sent by Barbara Southwood
Claremont 15/11/2016
I have had many travel agents over the years because I travel quite a lot, but Colette Malherbe is by far the very, very best I have ever encountered. I will always book through her. She's dedicated, on the ball and even when I'm overseas she sorts me out with any minor problem I might have. SHE'S JUST THE BEST. I'm so happy I found her.
Sent by June Holland
Cape Town 03/10/2016
Dear Colette.
Thank you so much for organizing my trip.
I really appreciated you taking the hassle out of travelling regarding the reservations,confirmations, booking seats on flights etc.
Many Thanks. Regards June
Sent by Anthony Sedgwick
Cape Town 13/09/2016
Hi Colette
I just wanted to thank you so much for all your efforts and attention to the finest details of our recent trip to Italy.
You were an absolute star and we all had the most incredible holiday - easily one of the best of my life! Thank you for everything that you did to ensure it all ran as smoothly as it did - an unforgettable experience and I look forward to planning our next get away together.
Best wishes,
Anthony
Sent by John Gosling
Cape Town 06/09/2016
Collette offered the most professional and caring service that I have ever experienced from any travel agent. Not only did she arrange our flights and accommodation, all of which were excellent and all of which went without a hitch, but she also took the trouble to inform us of potential weather patterns in our destination, she kept us informed as it unfolded - and then also checked us in online for both the outbound and return flights that made the entire experience totally stress-free. I highly recommend her services.
Sent by Janet Labberte
Cape Town 19/07/2016
Incredible service from Colette when booking a few days at Machangulo Lodge, Inhaca Island, Mozambique. She is prompt, organised and went the extra mile for my boy and I. She even organised wonderful cocktail sundowners on the beach. The best surprise was that the Lodge gave me my own villa, separate to my sons at no extra charge. Wow!
Sent by Lecia Gerber
Bellville 11/07/2016
Colette's service is second to none. She gave good, objective and professional advice and always kept me informed and updated. Travel is easy with her in your corner.
Sent by Riaan Malan
Bloemfontein 05/05/2016
Hi Colette
Thank you very much for your professional assistance to arrange all the flights to New Zealand.
I received all my boarding passes on time and had encounter no problems with any of the flights. You were always friendly and helpful. I will surely make use of your services in future.
Sent by Marie-Christine Le Roux
Welgemoed 04/05/2016
Dear Colette,
Thank you once again for the prompt quotes and subsequent for booking for my trip to Amman, Jordan.
As a family we do not hesitate to ask you to offer quotes as you go the extra mile from booking to return back in SA. :) x
Sent by Premy Naidoo
Johannesburg 04/05/2016
Colette is a warm friendly person who is easy to approach, I enjoy working with her.
Sent by Pamela Jooste
Century City 29/02/2016
The entire experience of dealing with you was just lovely, efficient, professional and smart. It would be an absolute pleasure to recommend you to anyone within my ambit. I must thank you again for making my life so much easier. Pam
Sent by Chelsea Pharo
Cape Town 02/02/2016
The experience that I get from Colette, no matter what the question or situation, she has always handled very professionally and with care! I will recommend friends and family to make use of her services.
Sent by Paul McCormick
Durban 02/02/2016
Hi Colette,
Thanks for the great travel arrangements. Your service is phenomenal! I love sitting at the window seat and so close to the front.
Sent by Ivana Petzer
Durban 02/02/2016
Colette is a star! She is efficient and professional and didn't give up on me even though I asked her for about 10 different options.
Thank you Colette!
Sent by Reinette Meadows
Cape Town 12/10/2015
Excellent service, holiday was fantastic. Could relax because we knew Colette took care of everything.
Sent by Trevor & Carol Gray
Noordhoek Cape Town 07/08/2015
Colette takes all the stress out of traveling and for that we are very thankful. Her service was excellent and we would definitely use her services again even if we could get a cheaper rate (unlikely) elsewhere. Thank you Colette for organizing everything.
Sent by Pioni Bekker
Cape Town 29/06/2015
Colette was excellent, always going the extra mile. She is more than just a travel agent. Thank you Colette.
Sent by Mark Watt
Ceres 22/06/2015
Colette is responsive and extremely helpful... she knows her stuff and gets me great deals.
Sent by Memory Sign
Harare 11/06/2015
Many thanks to you Colette. I would recommend you to everyone. You kept me informed on all the arrangements, you asked which seats I wanted and everything was just Perfect & in order. From the times in between my flight, to the accommodation reservation – everything was excellent.
Keep it up, I will definitely contact you next time.
Sent by Ashleigh Wedlake
Rondebosch 11/06/2015
Thank you for your efforts & your lovely gifts!
You deliver amazing service & I will refer you to all my friends.
Thanks again
Ashleigh & Helena. Xxx
Sent by Marie-Christine Le Roux
Bellville 26/01/2015
My husband and I were looking to book a 3 week holiday in Mauritius for our family. He had received some brochures from Colette a while back and we decided to ask her to quote on a few options. She really went the extra mile and gave us a dozen options to suit our budget.
Once we had made our decision on the dates and where to stay, Colette took all the stress away from booking and confirming the arrangements and even offered to check us in for our flights to and from Mauritius!
We will definitely ask Colette to book our next holiday as she offered us superior service. Thank you, Colette!
Sent by Daniel Strydom
Cape Town 21/01/2015
Colette is the most professional agent I have worked with. The speed, accuracy and level of service is nothing short of exemplary! I would seriously hold onto her for as long as I can, whatever it takes, if I were you.
Sent by Belinda Williams
Newlands 21/01/2015
Thanks to Colette we had a wonderful, event free holiday - even the not nice bits like online check-ins were completely taken care of.
Sent by Loraine Swart
Durbanville 01/10/2014
Colette's friendly, personal and very professional service assured us a carefree, no hassle holiday, from the bookings to sending us our boarding passes, and everything in between. I can certainly recommend Colette's services for any kind of trip one would like to undertake.
Sent by Moeniera Mohamed
Cape Town 18/08/2014
Colette is amazing and is really great at her job. She offers a fast and efficient service and she always provides all available options. I could not imagine working with another travel agent.
Sent by Ninon Laubscher
Cape Town 16/07/2014
Colette, BAIE BAIE dankie vir al die harde werk & moeite om ons trip so glad as moontlik te laat verloop het. Jy het regtig die "extra mile" te gaan en soveel ekstra info & moeite gedoen! Dit was regtig 'n plesier om met jou te werk en ek sal verseker in die toekoms slegs van jou gebruik maak en almal van jou vertel.
Groete, Ninon
Sent by Rosalie Smit
Cape Town 03/07/2014
Colette has made our travelling experience care-free and fun! She always acted in our best interests in making booking recommendations and every booking ran smoothly without a hitch! It was truly fabulous using her as our travel agent!
Sent by Leon Van der Merwe
Gordon's Bay 10/12/2013
Our daughter invited us on a boat cruise in the Mediterranean. Having never attempted this before, we approached Colette to help with the planning, air tickets, visas, insurance, accommodation in Venice, transport from the airport etc.
Colette immediately presented us with various options to choose from re times, accommodation etc. and explained the pros and cons of each one. She arranged a meeting for our visa application and helped with the paperwork.
Colette came to our house to present us with everything we would need for the trip, placed in a holder in chronological order and with all the contact details we would need at the various locations. She even booked us in online onto the flights with the seats of our choice.
On arriving at Venice we hit our first snag… We had a water taxi arranged for us by Colette to take us from the airport to the Hotel. That day all the water taxis went on strike. Colette's contact at the airport immediately arranged for a taxi to come pick us up and dropped us off at the hotel, at no extra cost.
Every single aspect of our trip was handled by Colette. I would strongly recommend Colette to help you with any trip you are planning abroad. With her help it will be smooth sailing all the way, no stress or worry that you have not covered all your bases.
Thank you Colette for your professional service!
Sent by Anne Ferreira
Pinelands 05/12/2013
I will be travelling on my own and am an older person who has not travelled out of South Africa for very many years. Colette has been very understanding, has advised me on every step, has kept in constant touch and is always available for questions. She was recommended to me by friends who have been impressed by her friendly and efficient service.
Sent by Abby Malan
Oranjezicht 11/11/2013
Colette is incredibly prompt and professional. She makes bookings easy and uncomplicated. Her continued service even after I've flown is wonderful and much appreciated. I would highly recommend her services to my friends, family and colleagues.
Sent by Edyta Schreuder
Claremont 16/10/2013
Great service!
Sent by Jacques Malan
Welgemoed 22/08/2013
Colette has been handling all my travel bookings for at least the last ten years. Her attention to detail and care taken with all arrangements are superb. I recommend her unreservedly - she goes the extra mile.
Sent by Abigail Malan
Cape Town 20/08/2013
Colette has been our travel agent for over 10 years and always offers us quick turnaround times and excellent service. We are a family of four and travel both within South Africa and also overseas. Colette is always receptive to, and patient with, our many and various needs and requests. I highly recommend her travel services.
Sent by Cathrine du Toit
Cape Town 20/08/2013
We always received feedback from her within an hour of requesting detail. She gave us various options on accommodation and flights for our full overseas trip. She gave us excellent service on our travel insurance as well. I will highly recommend Colette for leisure and business travel.
Sent by Bev Tregay
Cape Town 26/06/2013
A few words about Colette. Even if you are travelling Economy Class, when going through Colette's expertise, believe me it feels like 1st Class. Smooth, relaxing, luxurious and all eventualities covered. Leaving only happy anticipation!
Sent by Bobby Southwood
Cape Town 06/06/2013
I have been travelling for many years and have had umpteen travel agents. But coming across Colette Malherbe when I was looking for a cruise - I now would never ever change my travel agent. She has been the most helpful person and she goes out of her way to make sure that all my arrangements are met with first class service. I highly recommend her to anybody who wants a trouble free holiday!
Based in