Sent by Sheridan Royal
Johannesburg 28/10/2025
Superb, time and again.
Based In Moreleta Park
Charlene Pieterse
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Hi, my name is Charlene Pieterse and I love travel. I have been in the industry for the past 18 years and live in Pretoria.
I am an independent travel consultant who can book anything, from your domestic flight to your Black Friday shopping trip in New York, to even a local tour in Gauteng.
My journey in travel started when I was doing domestic bookings as part of my duties whilst working as a project co-ordinator. I realised that I really enjoyed making travel arrangements and that is when the spark ignited and it was time for a career change. I then started working as a retail travel agent. When I first started, I had no sales experience and I have never previously worked in the travel industry. Now I have built up a wealth of travel knowledge and I am running my own travel business as a Travel Counsellor franchisee.
Luckily, all I needed was a willingness to learn and a passion for travel.
My second love is cooking and maybe one day I will do a professional cooking course as well. For now travel is my passion and my first priority and I have so much experience and I love it, travel is in my blood.
I have also been privileged enough to have travelled to London, Zanzibar, Mauritius, New York, Las Vegas, Turkey, Greece, Dubai, Thailand, Mozambique, Switzerland, Ireland and Scotland.
My ultimate goal is to provide exceptional service whilst making your travel dreams a reality.
When you book with me, it will be personal and only my best will be good enough.
I hope to hear from you soon
My customer stories
Sent by Annette Herbst
Pretoria 27/01/2024
Charlene is always helpful, professional, but with a care. Fast in her come back on any request. Thanks
Sent by Andrew Godfrey
Johannesburg 27/01/2024
Charlene was very helpful, prompt, and efficient, and she organized for us just what we wanted:)
Sent by Sheridan Royal
Johannesburg 27/01/2024
Charlene is the absolute BEST and I am so comfortable and happy with her taking care of our travel needs
Sent by Michelle Weston
Pretoria 16/05/2023
Charlene is a fantastic Travel Counsellor!!
Sent by Annette Herbst
Pretoria 14/04/2023
Charlene is always the best. Passionate about her work and always gives her all.
Sent by Sheridan Royal
Pretoria 28/03/2023
Charlene was extremely patient, understanding, and went the extra mile without us asking. She continued to lobby on our behalf with a hotel and even managed to change their minds regarding a room policy! Her dedication when faced with a tricky “must have” stipulation was admirable. We’re so excited for a wonderful trip!
Sent by Annette Herbst
Pretoria 08/07/2022
Charlene is the most caring, professional travel agent I have worked with! Since she has been my travel agent, I will not use anyone else. She is fast, and helpful, and she always gives you her personal best. Thanks, Charlene, you are the best.
Sent by Diana Camera
Johannesburg 31/05/2022
Thank you, Charlene, for the effort and care you put into booking our holiday.
Sent by Andre Nel
Pretoria 06/05/2022
Excellent experience and service so far. Have used her before with excellent results.
Sent by Bea Barnard
South Africa 21/04/2022
Charlene was really helpful and in contact throughout the process. She was very responsive and dealt with my booking promptly. I would happily recommend her services.
Sent by Ashleigh Pinto
Pretoria 12/04/2022
Very friendly and efficient service. We'll definitely use Charlene again in future and recommend her to friends and family.
Sent by Valerie Van der Walt
Pretoria 16/02/2022
Charlene is the best! She gave me friendly, fast and professional service. Very impressed! Thank you!
Sent by Jacques Louw
Pretoria 09/12/2021
Charlene is the best Travel Counsellor!!! I have booked many experiences through her and she always gives us the best service and more, she goes the extra mile and I wouldn't use anyone but her! Thank you Charlene!
Sent by Annette Herbst
Pretoria 17/11/2021
After using many agencies, I came across Charlene. I have never worked with a person so professional yet so close and personal without stepping over the boundaries. She always goes the extra mile. She deserves 10 stars.
Sent by Monami Jansen van Vuren
Pretoria 19/03/2020
Excellent service received from Charlene. All arrangements from beginning to end was absolutely painless and made us feel very comfortable through this hard time. We will forever be thankful to Charlene for what she did for us and her support from beginning to end!
Sent by Eunice Williams
Gauteng 19/03/2020
I would most definitely recommend Charlene to all my family and friends. Thanks for always promptly responding to all my emails.
Sent by Chrisna Strydom
Pretoria 03/06/2019
Charlene is great, she is always willing to assist and to go the extra mile!
Sent by Elizabeth Winterverster
Cape Town 03/06/2019
Charlene, thanks for your excellent, professional, prompt service. I will definitely recommend your services to all my friends! Regards Mariet WinterVerster
Sent by Rowene Johnston
Johannesburg 12/04/2019
Dear Charlene
I have been most fortunate to travel internationally for both business and holidays. The trip that you have arranged to Japan for my 17 year old son and me is the first time that I am travelling without the support/co-ordination of my corporate head office or my efficient husband.
This means that if wasn’t for your professional service, I most probably would not have been able to put this fabulous trip together.
I sincerely appreciate the fact that you were able to listen and understand to our needs and that through your extensive network you were able to make excellent recommendations regarding best flight and accommodation options.
Wow, Charlene, you have shown exceptional customer service, thank you. I can tell that you are well trained, informed and genuinely work at offering your clients a personal service.
I will be raving about you to friends and family and will have no hesitation in recommending you.
With much appreciation
Rowene Johnston
Sent by Zanele Ngema
Johannesburg 10/04/2018
I was introduced to Charlene before I had made plans for the study visit trip to Moscow. Charlene was very quick with quotes and she would take time to contact and explain to me what they entailed, which I really appreciated.
She kept in contact with me every step of the way and she didn’t let me down.
She arranged both my study visit and vacation. When I had landed in Moscow I contemplated changing hotels, and Charlene was very quick to respond which gave me comfort.
She was always available and super quick and cared enough to check on my travels when I returned home. My family and friends will be using her for our future vacations.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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11 April 2018
I was privileged enough to go on the MSC Sinfonia Cruise for our annual conference in March '18. Wow, I was pleasantly surprised as to how much fun it was. We sailed from Durban Port to the Portuguese Island return. This is a 3-night cruise. There really was something for everyone, couples, families and singles alike. There are even a few weddings that take place onboard the cruise and is
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