Based in Johannesburg

Melissa Ridley

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Welcome to my website! I'm Melissa, but you can call me Mel. With over 24 years of experience in the travel industry, I'm not just a travel agent; I'm your dedicated guide to leisure travel adventures.

For me, travel isn't just about ticking off destinations on a map—it's about crafting moments that linger in your memory long after the journey ends. I thrive on uncovering hidden gems, curating unique experiences, and turning your travel dreams into reality.

As your personal travel expert, I take a hands-on approach to planning your itinerary. From romantic escapes to family adventures and everything in between, I tailor each journey to suit your preferences, ensuring every detail is meticulously arranged.

While I'm based in the Northern Suburbs of Johannesburg, South Africa, distance is no barrier to providing you with top-notch service. Whether you're around the corner or across the globe, I'm just a phone call or email away, ready to assist you every step of the way.

Explore the special offers and diverse tabs on my website, including my corporate travel section. Let's embark on an unforgettable journey together, where your satisfaction is my number one priority.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Travel Counsellors Brand Video


Crafting your dream trip is my passion! Let's discuss how I can make your travel dreams a reality. ????

Holiday Time


I am with you every step of the way

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Beat Jet Lag and Maximize Your Travel Experience with These Tips

26 September 2023

Introduction: Jet lag can turn a dream vacation into a nightmare, leaving you exhausted and disoriented when you should be enjoying your trip. But fear not, as there are effective strategies to combat jet lag and ensure it doesn't ruin your holiday. By following these steps, you can bid farewell to jet lag and embrace your travels with energy and enthusiasm. Exercise Before Your Flight: One common mistake travelers make is neglecting their regular exercise routine in the hectic lead-up to a trip. However, research shows that breaking a sweat before a long journey can significantly improve sleep quality, which is crucial for staying alert in a new environment. Make time for exercise before your flight to set a positive foundation for your journey. Stay Hydrated: Proper hydration is key to fighting jet lag. It is recommends drinking three glasses of warm water before boarding your flight and then sipping on warm water or herbal ginger tea with lemon every hour during the flight. Avoid cold drinks and ice, as they can exacerbate dehydration. Carrying a refillable water bottle encourages you to stay hydrated and provides a reason to stretch your legs regularly. Eat Light: Digestion tends to slow down during extended periods of inactivity. To keep your digestive system functioning smoothly, take a ginger tablet before and after your flight, especially if you're headed to a colder destination. When it comes to in-flight meals, opt for warm, moist foods and steer clear of bread, crackers, cold desserts, soft drinks, alcohol, and coffee to prevent "jet bloat." Sleep Smart: Adjusting your sleep schedule to match your destination's time zone is crucial. Set your watch to the destination's time zone and meditate every two hours for 30 to 60 minutes. Sleep only during the hours corresponding to your destination's nighttime. Take advantage of features like dimmable lighting in aircraft cabins or apps like Timeshifter and Entrain to help you determine the best time to sleep. Minimize screen time to avoid disrupting your circadian rhythm and melatonin secretion, both of which impact sleep quality. Pack Your Carry-On Carefully: Create a comfortable sleep environment on the plane. Bring a cozy wrap if you get chilly, noise-cancelling headphones to block out cabin noise, and a neck pillow that suits your preferred sleeping position. The more comfortable your space, the more restful your in-flight sleep will be. Stretch Regularly: Combat the stiffness and discomfort of long flights by stretching every few hours. Simple postures like leaning forward and allowing your head and neck to relax can improve blood circulation to the brain and relieve lower back tension. Post-Flight Routine: Upon arrival at your destination, adopt a post-flight routine to minimize jet lag. Start with a warm bath or shower and moisturize your skin, which may be parched from the dry cabin air. Meditate to relax and reset your body's internal clock. Stay well-hydrated by doubling your usual water intake. Avoid napping, even if you're exhausted, and instead, sit upright to meditate for short periods. Finally, skip alcohol and opt for an early night's rest, as this combination of strategies promises to minimize or eliminate jet lag. Conclusion: Jet lag may be a common traveler's woe, but it's not insurmountable. By incorporating these practical tips into your travel routine, you can minimize the effects of jet lag and make the most of your journey. With proper preparation, smart choices, and a bit of self-care, you'll arrive at your destination refreshed and ready to embrace your adventure.

The Solo Traveler's Guide: Embarking on Adventures Alone

28 August 2023

Introduction: Embrace the World on Your Own The world is a vast and captivating place, filled with hidden treasures waiting to be discovered. What better way to uncover its wonders than by embarking on a solo journey? Solo traveling isn't just about exploring new destinations; it's a voyage of self-discovery, empowerment, and the ultimate adventure. In this guide, we'll dive into the ins and outs of solo travel, from planning your trip to navigating foreign streets with confidence. The Appeal of Solo Travel There's an undeniable allure to solo travel that draws in adventurers from all walks of life. The freedom to set your own pace, make spontaneous decisions, and fully immerse yourself in the experience is unparalleled. Solo travel provides the opportunity to step outside your comfort zone, fostering personal growth and self-reliance. Planning Your Solo Adventure Research: Start by researching your destination thoroughly. Learn about its culture, customs, local etiquette, and any safety concerns. This knowledge will help you navigate your new surroundings with respect and awareness. Budgeting: Set a realistic budget for your trip, considering expenses such as accommodation, transportation, food, activities, and emergencies. Having a financial plan will ensure you make the most of your adventure without worrying about overspending. Choosing Accommodations: Opt for accommodations that suit your preferences and provide a sense of security. Hostels, guesthouses, and Airbnb rentals can be great options for solo travelers, offering opportunities to connect with fellow explorers. Safety First Stay Informed: Register with your country's embassy or consulate in your destination. Share your itinerary with a trusted friend or family member and stay connected throughout your journey. Booking with a Travel Counsellor is a great safety step as we have a 24 hours travel alert desk that alerts us to any problems that might be happening in your destination. Sensible Exploration: While solo travel encourages spontaneity, it's important to prioritise safety. Avoid poorly lit areas at night, be cautious with your belongings, and trust your instincts when interacting with new people. Embracing Cultural Experiences Connect with Locals: Engage in conversations with locals to gain insights into their way of life. Try local cuisine, visit markets, and attend cultural events to immerse yourself in the local culture. Step Out of Your Comfort Zone: Push your boundaries by trying activities you might not have considered otherwise. Whether it's hiking a challenging trail or attempting a new water sport, these experiences can be incredibly rewarding. Navigating Challenges Loneliness: Solo travel can sometimes lead to feelings of loneliness. Combat this by joining group tours, attending meetups, or connecting with fellow travelers through social media platforms. Problem-Solving: Embrace the challenges that arise as opportunities to build problem-solving skills. From missed connections to language barriers, each hurdle conquered enhances your resilience. Capturing Memories Solo Travel Photography: Invest in a quality camera or simply use your smartphone to capture the stunning landscapes, unique architecture, and candid moments that define your journey. Journaling: Maintain a travel journal to record your thoughts, experiences, and reflections. This practice not only preserves memories but also provides a creative outlet. Conclusion: Your Solo Odyssey Awaits Solo travel is more than a physical journey; it's an exploration of the self, a chance to savor the beauty of solitude, and an opportunity to form connections with people and places in ways you never imagined. With careful planning, an open heart, and a willingness to embrace the unknown, you're ready to embark on a solo adventure that will stay with you for a lifetime.

Culinary Delights: A Food Lover's Journey Through Argentina

09 June 2023

Embark on a tantalizing adventure through the vibrant flavors and mouthwatering cuisine of Argentina. From sizzling steaks to delectable empanadas, this South American gem offers an unparalleled culinary experience that will leave your taste buds begging for more. Join us as we take you on a gastronomic voyage through the diverse regions of Argentina, where every bite tells a story and every dish is a celebration of rich traditions and bold flavors. The Sizzle of Argentine Steaks Indulge in the world-renowned delight of Argentine steaks, where juicy cuts of tender beef are expertly grilled to perfection. Experience the mouthwatering aroma and the sizzling sound as the steak hits the grill, delivering a culinary experience like no other. We'll guide you through the iconic parrillas (steakhouses) of Buenos Aires, where you can savor the finest cuts, accompanied by chimichurri sauce, a zesty blend of herbs and spices that adds an extra burst of flavor. Empanadas: Little Pockets of Heaven Discover the irresistible charm of Argentine empanadas, a true culinary treasure. These savory pastries come in various fillings, from traditional beef to gooey cheese and spinach. Learn about the different regional variations and the secret techniques used to create the perfect dough that achieves a delicate balance of crispness and tenderness. Bite into a warm empanada and let the explosion of flavors transport you to the heart of Argentine cuisine. Mate: The Soulful Argentine Infusion No culinary journey through Argentina would be complete without the inclusion of mate, a beloved national beverage that holds cultural significance. Dive into the captivating world of mate, an herbal infusion shared among friends and loved ones. Learn about the rituals associated with its preparation and the unique gourd and bombilla used to drink it. Experience the warmth and camaraderie that comes with sharing mate, as it brings people together and enriches the social fabric of Argentina. Regional Delicacies and Hidden Gems Explore the diverse culinary landscape of Argentina beyond the well-known dishes. Uncover hidden gems in the form of regional delicacies that showcase the country's cultural diversity. From the Andean flavors of the Northwest to the seafood delights of the coastal regions, each area has its own distinct culinary identity waiting to be savored. Discover lesser-known specialties and experience the joy of stumbling upon a local eatery that serves up unforgettable dishes. Embark on this culinary adventure through Argentina, where passion for food and flavors runs deep. Whether you're a seasoned foodie or simply someone who appreciates good cuisine, Argentina's culinary delights will captivate your senses and leave an everlasting impression. Join us as we navigate the vibrant streets, dine in charming cafes, and immerse ourselves in the rich culinary heritage of this incredible country. Get ready to embark on a journey that will delight your taste buds and feed your soul.

Top 10 Must-Visit Destinations for Adventure Seekers

01 June 2023

Calling all adrenaline junkies! If you're in search of your next pulse-pounding escapade, look no further. I've curated a list of the top 10 must-visit destinations that will ignite your sense of adventure like never before. Brace yourself for a thrilling journey through breathtaking landscapes, heart-racing activities, and unforgettable experiences. So, buckle up and get ready for an adrenaline-fueled expedition through some of the world's most awe-inspiring locations! And if you're ready to turn these adventure dreams into reality, contact me to plan your ultimate adventure journey. Patagonia, Argentina & Chile: Prepare to be awestruck by the untamed beauty of Patagonia. This vast region offers a diverse range of adventure activities, including trekking through the mesmerizing Torres del Paine National Park, ice hiking on the awe-inspiring Perito Moreno Glacier, and white-water rafting in the roaring rapids of Futaleufu River. Queenstown, New Zealand: Known as the "Adventure Capital of the World," Queenstown is a haven for thrill-seekers. Experience the rush of bungee jumping, skydiving, jet boating, and heli-skiing in the stunning landscapes of the South Island. Don't forget to explore the nearby Fiordland National Park and the famous Milford Sound. Moab, Utah, USA: If you crave rugged desert adventures, Moab is the place to be. This desert oasis boasts iconic red rock formations, making it a mecca for rock climbing, mountain biking, and off-roading enthusiasts. Arches National Park and Canyonlands National Park offer breathtaking scenery and countless outdoor activities. Interlaken, Switzerland: Nestled between two picturesque lakes and surrounded by snow-capped mountains, Interlaken is an adventurer's paradise. Experience the thrill of paragliding over the Swiss Alps, go canyoning in the region's pristine gorges, or embark on a daring skydiving adventure to take in the breathtaking Swiss scenery from above. Cape Town, South Africa: Cape Town combines natural wonders with adrenaline-pumping activities. Test your limits by cage diving with great white sharks off the coast, go sandboarding down the massive dunes of Atlantis, or hike up the iconic Table Mountain for panoramic views of the city and the Atlantic Ocean. Costa Rica: This small Central American country is a treasure trove for adventure seekers. Zip line through lush rainforests, tackle challenging white-water rapids on the Pacuare River, surf the legendary waves of Tamarindo, or hike up the Arenal Volcano for a thrilling experience you won't soon forget. Iceland: Known as the "Land of Fire and Ice," Iceland offers otherworldly adventures. Explore ice caves, go glacier hiking on the mesmerizing Sólheimajökull Glacier, snorkel in the crystal-clear waters of Silfra fissure, or take an exhilarating snowmobile ride across the vast Langjökull Glacier. Queen Charlotte Track, New Zealand: For hiking enthusiasts, the Queen Charlotte Track in New Zealand is a must. Traverse through pristine forests, along coastal cliffs, and past secluded bays while enjoying breathtaking views of the Marlborough Sounds. The track offers a range of options, from day hikes to multi-day adventures. Yosemite National Park, California, USA: Yosemite National Park is a playground for outdoor enthusiasts. Scale towering granite walls while rock climbing, hike to the top of Half Dome for a panoramic view of the park, or go white-water rafting on the exhilarating Merced River. The park's beauty and diversity of activities will leave you in awe. Himalayas, Nepal: No adventure list would be complete without the mighty Himalayas. Trek to Everest Base Camp, conquer the challenging Annapurna Circuit, or go mountaineering on one of the many majestic peaks. The Himalayas offer a life-changing adventure for those seeking to test their limits. Conclusion: These top 10 destinations for adventure seekers are a testament to the vast array of exhilarating experiences available around the globe. Whether you're drawn to mountains, water, or deserts, these destinations offer a thrilling mix of activities to satisfy your inner adventurer. So, pick your destination, pack your gear, and embark on an unforgettable journey filled with adrenaline-fueled moments and breathtaking beauty. Adventure awaits!

"Unveiling the Essential Travel Must-Dos: Unlocking Extraordinary Journeys"

25 May 2023

Embarking on a journey to new destinations provides an unparalleled opportunity for personal growth, cultural exploration, and unforgettable experiences. However, to truly make the most of your travels, there are certain must-dos that can elevate your adventures to extraordinary heights. This article aims to guide and inspire fellow travellers by presenting a comprehensive list of essential travel must-dos, ensuring you create cherished memories and make the most of your globetrotting endeavours. Immerse Yourself in Local Culture: One of the most rewarding aspects of travel is the chance to delve into different cultures. Immerse yourself fully by trying local cuisine, participating in traditional festivals, visiting museums and art galleries, and engaging with locals through language and customs. Embrace the unique qualities of each destination and forge a deeper connection with the people and their way of life. Wander off the Beaten Path: While popular tourist attractions have their charm, venturing off the beaten path unveils hidden gems and authentic experiences. Explore lesser-known neighbourhoods, hike lesser-travelled trails, or visit remote villages. These offbeat adventures often lead to unexpected encounters and allow for a deeper understanding of a place's true essence. Embrace Nature's Wonders: Nature's marvels have the power to awe and inspire. Make sure to include destinations renowned for their natural beauty in your travel plans. Whether it's witnessing majestic waterfalls, standing atop breath-taking viewpoints, or exploring untouched wilderness, immersing yourself in the wonders of nature can be transformative and humbling. Connect with History: Every destination has a unique historical narrative waiting to be discovered. Immerse yourself in the past by visiting historical landmarks, ancient ruins, and heritage sites. Understanding the history of a place adds depth to your travels, enabling you to appreciate its cultural heritage and the significance of its present-day identity. Step out of Your Comfort Zone: Travel provides the perfect opportunity to challenge yourself and break free from your comfort zone. Engage in adrenaline-pumping activities like skydiving, bungee jumping, or scuba diving. Alternatively, immerse yourself in local customs, learn a new language, or try out unfamiliar foods. Pushing your boundaries and embracing new experiences fosters personal growth and creates memories that will last a lifetime. Practice Sustainable Travel: As responsible travellers, it is our duty to preserve the destinations we visit. Embrace sustainable travel practices by minimizing your environmental impact, supporting local communities, and respecting wildlife and natural habitats. By being mindful of your actions, you can help ensure that future generations can continue to enjoy the wonders of the world. Conclusion: By incorporating these essential travel must-dos into your itinerary, you can elevate your journeys from ordinary to extraordinary. Embrace local cultures, explore hidden treasures, connect with nature, immerse yourself in history, step outside your comfort zone, and travel sustainably. Let these experiences shape you, broaden your horizons, and create lasting memories that will enrich your life long after you return home. So, pack your bags, embark on your next adventure, and unlock the wonders that await!

Unveiling the Latest Travel Trends for 2023-2024: Exploring the World in Style

18 May 2023

As the world slowly emerges from the shadow of the pandemic, travel enthusiasts and adventurers are eager to embark on new journeys and explore the wonders of the world. With each passing year, the travel landscape evolves, and exciting trends emerge. In this blog, we will unveil the latest travel trends for 2023-2024 that will inspire and guide you in planning your next unforgettable adventure, and I am here to help you. Off-the-Beaten-Path Destinations: While popular tourist destinations continue to allure travellers, there is a growing trend of seeking lesser-known, off-the-beaten-path locations. Travelers are yearning for unique experiences and a deeper connection with local cultures. From hidden gems in Southeast Asia to remote islands in the Pacific, exploring these unexplored destinations allows for an authentic and immersive travel experience. Sustainable Travel: With a heightened awareness of environmental concerns, sustainable travel practices have gained significant traction. Travelers are now seeking eco-friendly accommodations, opting for low-carbon transportation options, and engaging in responsible tourism activities. From eco-lodges to carbon-neutral travel initiatives, sustainable travel allows individuals to explore the world while minimizing their carbon footprint and contributing to local communities positively. Wellness and Mindfulness Retreats: In recent years, wellness travel has become a prominent trend, and it continues to flourish in 2023-2024. Travelers are prioritizing their mental and physical well-being by seeking wellness retreats that offer activities such as yoga, meditation, spa treatments, and holistic healing practices. From tranquil mountain escapes to serene coastal retreats, these wellness getaways provide an opportunity to rejuvenate, recharge, and find inner peace. Technology-Enhanced Travel: As technology continues to advance, it inevitably leaves its mark on the travel industry. From augmented reality (AR) guided tours to personalized travel apps, technology has become an integral part of the modern travel experience. Travelers now have access to seamless booking platforms, real-time translation services, and interactive travel guides, making their journeys more convenient and immersive than ever before. At Travel Counsellors we have amazing Technology to assist you with your travels. Microcations and Digital Nomadism: The rise of remote work has given birth to a new trend: digital nomadism. Travelers are embracing the freedom to work remotely from anywhere in the world, leading to the popularity of "microcations." These short trips allow individuals to combine work and leisure seamlessly. With co-working spaces, digital nomad-friendly accommodations, and reliable internet connectivity, travellers can explore new destinations while staying productive. As a Travel Counsellor, I am part of the trend and it has changed my life, exploring, and working at the same time. Multi-Generational Travel: Traveling with family across multiple generations has become increasingly popular. With people recognizing the value of shared experiences and quality time spent with loved ones, multi-generational trips offer an opportunity to create lasting memories. From adventure-filled vacations to educational journeys, multi-generational travel caters to the diverse interests and needs of different age groups. Conclusion: The world of travel is constantly evolving, and the latest trends for 2023-2024 reflect a desire for unique experiences, sustainability, wellness, and the integration of technology. Whether you're a nature enthusiast seeking hidden paradises, a wellness enthusiast looking for a rejuvenating escape, or a digital nomad embracing work-life balance, there is a travel trend to suit your preferences. Embrace the changing travel landscape and embark on unforgettable journeys that will enrich your life and broaden your horizons. Happy travels!

Sustainable Travel: Exploring the World with a Conscience Introduction:

09 May 2023

As the world becomes more aware of the impact of travel on the environment, sustainable travel has become a hot topic. Sustainable travel is about making responsible choices when we travel that not only help to protect the environment but also support the local communities we visit. In this blog post, we'll explore what sustainable travel is, why it's important, and how we can all contribute to a more sustainable future for travel. What is Sustainable Travel? Sustainable travel is a type of tourism that seeks to minimize the negative impact of travel on the environment and local communities, while also providing social and economic benefits. Sustainable travel aims to preserve natural and cultural resources, protect the environment, and support the local economy and communities. It involves making responsible choices and being conscious of the environmental, social, and economic impact of our travel decisions. Sustainable travel can take many forms, such as choosing eco-friendly accommodations, using public transportation, reducing plastic use, supporting local businesses, and respecting local customs and traditions. It's about making choices that benefit both the environment and the local communities we visit, while still allowing us to enjoy the beauty and diversity of the world. By practicing sustainable travel, we can help to minimize the negative impact of tourism on the environment, preserve natural and cultural heritage, and create more meaningful connections with the places we visit. It also promotes responsible tourism practices and encourages travel companies to operate in a more sustainable manner. As a Travel Counsellor I am fully behind Substainable Travel for many reasons :) 1. Protecting the environment: Sustainable travel is important for protecting the environment and preserving natural resources. By making responsible travel choices, we can help reduce carbon emissions, minimize waste, and protect natural habitats. 2. Supporting local communities: Sustainable travel is also about supporting local communities and economies. By choosing eco-friendly accommodations, buying local products, and supporting local businesses, we can help create jobs and contribute to the local economy. 3. Preserving cultural heritage: Sustainable travel aims to preserve cultural heritage and promote respect for local customs and traditions. By learning about the history and culture of the places we visit, we can help preserve local heritage and promote cultural exchange. 4. Creating more meaningful travel experiences: Sustainable travel can also create more meaningful and authentic travel experiences. By connecting with local communities and cultures, we can gain a deeper understanding and appreciation for the places we visit. 5. Contributing to a more sustainable future: Finally, sustainable travel is important for creating a more sustainable future for travel. By practicing responsible tourism and encouraging travel companies to operate in a more sustainable manner, we can help reduce the negative impact of tourism on the environment and local communities, and promote a more sustainable future for travel. How Can You Practice Sustainable Travel, let me tell you how :) 1. Choose eco-friendly accommodations: Look for accommodations that prioritize sustainability, such as hotels with eco-certifications, solar power, or water-saving initiatives. You can also consider staying in eco-lodges, guesthouses, or homestays that support local communities and minimize the impact on the environment. 2. Use public transportation: Instead of renting a car or taking taxis, consider using public transportation, such as buses, trains, or bicycles. This can help reduce carbon emissions and minimize traffic congestion. 3. Reduce plastic use: Bring a reusable water bottle, coffee cup, and tote bag with you on your travels. Avoid using single-use plastic items, such as straws, plastic bags, and disposable cutlery. Instead, opt for reusable or biodegradable alternatives. 4. Support local businesses: Buy local products and support local businesses, such as restaurants, shops, and markets. This can help create jobs and support the local economy. 5. Respect local customs and traditions: Research the local customs and traditions of the places you visit, and respect them. This can include dressing appropriately, learning a few words in the local language, and being mindful of local etiquette. 6. Minimize waste: Be mindful of your waste when traveling. Avoid littering and dispose of your waste properly. Consider carrying a small trash bag with you to collect your waste when there are no trash cans nearby. 7. Choose sustainable activities: Consider participating in sustainable activities, such as hiking, kayaking, or wildlife watching. Avoid activities that exploit animals or harm the environment, such as riding elephants or visiting animal shows. By practicing sustainable travel, you can help minimize the negative impact of tourism on the environment and local communities, while also creating more meaningful and authentic travel experiences. I am ready to assist you with your sustainable travel.

Why Is Travel Insurance Important

06 April 2023

Travel insurance is an essential aspect of any trip, whether it is a domestic or international one. It provides protection and peace of mind by covering unexpected and costly events that can occur during a trip. In this blog post, I will explore why taking travel insurance is crucial and the benefits it offers. Medical Emergencies Medical emergencies can occur anytime, and anywhere and are expensive in a foreign country. With travel insurance, you can get coverage for medical expenses, including hospitalization, emergency medical evacuation, and repatriation of remains. This coverage can provide you with financial security and access to quality medical care, which can make a significant difference in a medical emergency. Trip Cancellation or Interruption Travel plans can be disrupted for various reasons, such as natural disasters, terrorism, or personal emergencies. In such cases, travel insurance can reimburse you for the expenses incurred due to the cancellation or interruption of your trip. This can include non-refundable expenses, such as airfare, hotel bookings, and tour packages, providing you with financial protection and allowing you to plan your next trip without worrying about financial loss. Lost or Stolen Luggage Lost or stolen luggage is a common problem faced by travelers, and can be frustrating and expensive to deal with. Travel insurance offers coverage for lost, stolen, or damaged bags, and includes compensation for lost items, baggage delay, or theft. Insurance can help you recover from the loss and continue your trip without a significant financial burden. Personal Liability Traveling to a new place involves interacting with new people and exploring new surroundings, which can also involve unexpected accidents or incidents. The personal liability coverage offered by travel insurance can protect legal expenses and damages incurred due to accidental injury or property damage caused to others during your trip. Assistance Services Many travel insurance policies offer assistance services such as 24/7 emergency medical assistance, travel and concierge services, and travel assistance for lost passports or travel documents. These services can be invaluable during a trip, especially in unfamiliar places, and can provide the necessary support and guidance to navigate any unexpected situation. In conclusion, travel insurance is a necessity, providing financial protection and peace of mind. It is essential to carefully read and understand the terms and conditions of your travel insurance policy to ensure that it meets your specific needs and requirements. Taking travel insurance can offer protection and security during your travels, allowing you to enjoy your trip without worrying about any unexpected expenses or incidents.

10 reasons to use a travel agent

23 February 2023

Expert Knowledge: A Travel Counsellor has extensive knowledge of destinations, hotels, airlines, and tour operators, allowing them to provide you with personalized recommendations and insider tips that you won't find online. Time-Saving: Planning a trip can be time-consuming and overwhelming, especially if you're unfamiliar with the destination. A Travel Counsellor takes care of all the arrangements, from booking flights and hotels to arranging tours and activities. Cost Savings: A Travel Counsellor has access to exclusive deals and discounts. A Travel Counsellor helps you find the best value for your money by comparing prices and packages across multiple suppliers. Personalized Service: A Travel Counsellor takes the time to get to know you and your travel preferences and will tailor recommendations to your needs and budget, ensuring you have a memorable and enjoyable trip. Assistance with Emergencies: If something goes wrong during your trip, a Travel Counsellor will provide valuable support. They can help you rebook flights, change hotel reservations, and provide emergency assistance 24/7. Access to Exclusive Services: A Travel Counsellor has access to exclusive services such as airport lounge access, VIP airport transfers, and private tours that are not available to the general public. Expert Advice: A Travel Counsellor provides expert travel advice such as visa requirements, travel insurance, and health and safety tips. Hassle-Free Travel: A Travel Counsellor takes care of all the details of your trip, leaving you free to relax and enjoy your vacation. They will handle everything from airport transfers to restaurant reservations, ensuring a stress-free travel experience. Peace of Mind: Booking through A Travel Counsellor gives you peace of mind knowing that you have a professional handling your travel arrangements. You can rest assured that your trip will be well-planned, organized, and enjoyable. Post-Trip Support: A Travel Counsellor provides post-trip support to address any issues that may have arisen during your trip.


16 February 2021

If you looking for unique luxury accommodation then look no further than at Ammazulu African Palace, this could be the place for you. It is situated on the edge of the Kloof Gorge and Krantzkloof Nature Reserve in KZN. It is a truly spectacular boutique hotel that is perfect for you to relax and unwind in. Experience a special stay in the elaborately crafted and decorated walkways, halls and bedrooms that have been created through detailed beadwork as well as African art, artefacts and statues, specifically highlighting the Zulu Culture. You can pamper yourself in their sauna or steam room or you can lounge on one of the many decks overlooking the beautiful & natural surroundings. You can watch the zebra's grazing a few meters away in the reserve. You can be guaranteed that the staff and Management will help you to enjoy a memorable stay at Ammazulu African Palace. If you would like to spend a few nights at Ammazulu African Palace then please get in touch.

Magnificent Morgan Bay

15 January 2021

Heaven is a place on earth... One place is Morgan Bay. It is a little slice of heaven… Situated about 1 hour and 10 minutes from East London and it has a little bit of everything for everyone… With an endless stretch of beach and awe-inspiring “Krans” which is great for sundowners after a day of beaching and exploring. If you are just looking at chillaxing, hiking, fishing, exploring, eating, Bird Watching or are an adrenaline junky then Morgan Bay has it all. There are 2 hotels in Morgan Bay… The Mitford Hotel and the Morgan Bay Hotel. Both are situated on the Seafront, and there are also Guest Houses, Bed and Breakfasts, Backpackers and Camping sites. I have been going to Morgan Bay for about 8 years now and each time I discover more about this beautiful seaside town. *** Contact me should you want to book an unforgettable holiday for the whole family ***

Beautiful Boutique Hotel Northcliff, Johannesburg

26 November 2020

I recently went to The Northcliff Boutique Hotel for a breakfast meeting. This hotel is set on the Northcliff Hill. I was blown away by the mesmerizing views of Northern Johannesburg and the surrounds. If you are looking for an intimate venue for a business lunch or private function, then The Northcliff Boutique Hotel could be the place for you. They have an amazing Restaurant that can catering for any function that will be truly memorable for your guests. They have a Bar / Lounge area and pool deck where your guests can grab a refreshing beverage as well as to take in the most amazing sunset you will see in the city. The hotel rooms are true luxury and are perfect for a weekend away. Guests will have all the amenities in a room that their hearts desire. The staff are so amazing and friendly. They made me feel like I was a regular and value guest. They are super proud of this gem of a hotel and then of course of the view. If you would like any more info, then please speak to me.

My customer stories

Sent by Lee Potgieter

Melissa, is absolutely amazing. We have recommended Mel a few times.

Sent by Beverley Bailey

Melissa sorted out everything for me, would highly recommend her to anyone.

Sent by Kevin DAllende

10 out of 10.... Thank you

Sent by Layla Hassen

Mel is amazing and gives me a sense of security booking with her.

Sent by Stephen Bailey

Mel went the extra mile to accommodate our requirements Weekend work Thank you

Sent by Margaret Brocklehurst

10 out 10. Melissa You are definitely a number 10!!

Sent by Vivienne Prohn

Love your work! Great recommendations, so much patience with clients taking long to make up their minds. Always ready and willing to assist!

Sent by Lee-Anne Denham

10/10 Melissa was great to deal with from day one, with ideas for Bali and Phuket. She was prompt with providing quotes and helping to remain within budget. It was great to have one point of contact to arrange everything from start to finish for planes, transport and hotels. We now excited for our upcoming trip and counting the days.

Sent by Gillian Habermann

Melissa is a consummate professional. She goes above and beyond to ensure your plans run smoothly. If they don't, she's on the phone (after hours of course!) Always happy to provide quote after quote when I change my dates, or make arrangements when I need to add extra baggage. She wants to make my life easier, and she's trying to get the best deal- ALWAYS. HIGHLY RECOMMENDED

Sent by Michael Sechiari

Mel is unbelievably efficient brilliant goes extra mile would recommend her services glady a real gem.

Sent by Carla Salvage

My booking was made through Melissa Ridley and she was beyond AMAZING. Nothing was too much trouble and she was always willing to answer my questions.

Sent by Natalie Major

Mel is the best agent by far.

Sent by Jan Xanthopoulo

Brilliant as always!!! ?? Thanks for the great service! …I am being spoilt!! This kind of service does not happen this side!! Thank you!

Sent by Thuso Sekhaolelo

10 out 10 is all I can say!!! Thank You

Sent by Charlene Jansen

Eager to assist. Patient and very helpful.

Sent by John Fisher

My daughter refered Mel to me, and 10 out 10 for service, now I know why my daughter referred Mel. OUTSTANDING !!!

Sent by Andrew Webster

10 out 10.... Professional, patient and Mel is always available. What a pleasure to deal with Mel.

Sent by Desire Scharnick

Melissa were very prompt when quoting initially. She immediately responded to questions or queries, she was always attentive and available when I contacted her. I was incredibly satisfied with the service received.

Sent by Angela Oschger

Fast, efficient, knowledgeable and offered advise and did all the heavy lifting - an easy lovely experience

Sent by Rosana Stroebel

10 / 10 Excellent, friendly service. Melissa was a great help and is an absolute asset to the company.

Sent by Elizabeth Pretorius

Melissa has been very helpful with all my travel bookings. Even when I got in a panic she was there to help. I have referred her to a friend who is now also using her services. Fantastic service!!

Sent by Karen Maritz

WOW 10 out 10...... Personal, engaging I will use Melissa's services again and again

Sent by Vivienne Prohn

Melissa listens to what my needs are and always finds the perfect holiday to suit our family and our pocket. What a joy dealing with her.

Sent by Pierre Bredahl

10 out 10 thank you Melissa

Sent by Gillian Habermann

Melissa is so helpful, always trying to find the best options for me, & nothing is too much trouble

Sent by Jean Liddiard

MELISSA RIDELY was simply wonderful going that extra mile after hours to ensure a stress free holiday. Highly recommend Mel.

Sent by Judith Kruger

She is absolutely the best!! I would recommend and do recommend her to everyone I know that wants to travel, she will also be doing my husband travel arrangements as she is the only one I trust with such a long and tiresome flight. She will take care of your every need no matter what time of day or night. A diamond in the rough!!! My diamond??

Sent by Jan Xanthopoulo

10/10 Great service!!

Sent by Wendy Nieuwoudt

Melissa was the most hands on, helpful travel agent we've ever used. I would not hesitate to recommend her. We will definitely use Melissa again in future.

Sent by Bennito Van Vuuren

Very easy and understanding people especially Melissa. I have had Melissa on my team twice and possibly for the near future I'd always pick her as she understands my needs and is very friendly and helpful person.

Sent by Rajeev Harricharan

10 / 10 It's a pleasure dealing with Melissa, she is very accommodating.

Sent by Celeste Mcarthur

Mel is great

Sent by Storm Coote

What a pleasure working with Melissa on this travel planning. She has made it so easy for us to make decisions and make our travel dreams come true!

Sent by Sydney Nhlapo

All I can say is 10 out of 10. Mel is amazing

Sent by Timothy Middleton

10 out of 10 - Fantastic

Sent by Lee-Anne Van Der Nest

Great service from Melissa and always ready to answer all the 100 questions we have Definitely recommend her

Sent by Colleen Logan

All I can say is 10 out of 10......

Sent by Elizabeth Pretorius

This is my 1st international flight and she was very helpful and made the booking extremely stress free

Sent by Graham Roberts

10 out of 10 Melissa was very helpful, understanding and patient

Sent by Beverley Bailey

Melissa understands I am not techno savvy at 74, so she does all the necessary on my behalf. Much appreciated Mel.

Sent by Chanel Peacock

Melissa Ridley is fantastic, extemely efficient and very quick to respond to queries. I would highly recommend her to any of my friends or family.

Sent by Hendrik Venter

Melissa's Service is 10 out of 10!

Sent by Gill Fulcher

You are the best! If I were to give you a score out of 10, you get 10!

Sent by Anneke Leroux

I have never experienced service like this, just one word! Amazing! Thank you, Melissa! You are incredible.

Sent by Gillian Habermann

Melissa is super efficient. She is 100% committed to client satisfaction.

Sent by Kelly Liddiard

Melissa was extremely helpful with the full arrangements of our trip. It was planned and executed promptly and professionally. Thank you Mel, for the amazing anniversary surprise that was set up in our room too!

Sent by Johanna Nieuwoudt

Excellent service Thanks Melissa

Sent by Vivienne Prohn

Between a busy job and busy children we really needed to get away for a bit. The problem is finding the time to research where to go for the best price. I hate admin. I decided to give Melissa Ridley a try. What fabulous service. I provided her with our preferences and kind of experience we were looking for and our budget. She didn't disappoint and very quickly had us booked in for a fabulous family weekend away. We had a wonderful time. Thank you, Melissa! I highly recommend her travel services.

Sent by Karen Davis

Amazing service, very helpful. I will definitely be using Melissa again and will recommend her to friends and family

Sent by Hendus Venter

Melissa made our business her business. It's all personal. Proud by association. Try her out she is highly recommended!

Sent by Keeley Da Conceicao

Melissa put everything in place for me during these crazy times and helped me through all the changes taking place! I could not have done this without her help so the hugest thank you!

Sent by Craig Young

I had to make urgent changes to my flights to get back from Harare to see my sons first swimming gala. Mel reacted quickly and booked me the next flight out. She also went the extra mile to check me in to the flight and got me a exit row seat. Just brilliant personal service. Great to have someone like Mel looking after me when I am travelling.....

Sent by Maria Loupeli

Melissa was very helpful and she went out of her way to accommodate me whilst understanding my needs. Excellent!

Sent by Silindile Sithole

Mel is very helpful and reliable 10 out of 10

Sent by Colleen Ackermann Ackermann

Melissa is a wonderful person to deal with. She has gone out of her way to make sure everything is in place. We are looking forward to our cruise.

Sent by Sue-Anne Edwards

Great service

Sent by Anneline Nieuwoudt

Excellent service! Very happy! Will definitely recommend.

Sent by Ronel Steyn

A huge shout out to Melissa Ridley, who made my visit to see my kids in Ireland stress-free and amazing! I am not the easiest traveller to work with, especially since I grabbed the first opportunity to travel internationally. Thank you for your patience and understanding, Melissa. All your recommendations around documentation and vaccine requirements were spot on, even when these changed almost daily. Thank you, thank you, thank you!

Sent by Marnelle Venter

Melissa, thank you so much for arranging Liné's tickets and quarantine hotel. On a day that I just could not deal with any more arrangements, you made my life so much easier. I would recommend you to anyone that asks and also to those who don't ask.

Sent by Hendus Venter

Super service, Melissa Ridley Travel Counsellor, South Africa. Highly recommended to all. Very knowledgeable, professional and always available and in touch. The fact you offer a Travel app with all documents digital, a bonus in these paper crazy times! Keep it up.

Sent by Lerine Van Aswegen

She is wonderful. Available 24/7 and double checks everything. I already recommended her to my family and friends that are going to come visit us.

Sent by Beverley Bailey

Mel was fantastic. She offered a fast & efficient and caring service. She always kept us informed and up to date with our bookings. Travel has become quite complicated with quarantines, rules and the likes. So, we were happy to leave all that to Mel to sort out for us, which she did brilliantly. My flights, first with Airlink to Joburg were painless, efficient and a pleasure. Then with Virgin Atlantic to the UK was such a pleasure going direct, it took away all the pain of having to stop over somewhere and wait for a connecting flight... I really appreciated that! The 3-hour wait at Heathrow before we could get on the bus was a bit tiresome but the quarantine hotel was great, good food (more than generous), the menu choice is also good, room very comfortable and clean. Security is friendly and efficient. Thanks Mel.

Sent by Cecil Barnes

Only the best travel assistance you can get

Sent by Gillian Habermann

No matter the time or the day, 07h00, or Saturday; Mel was available to answer any questions, and look at options for me. Superb service!!

Sent by Maria Assunta Tilli

Angels appear in various forms. When starting to plan my trip, the feeling was overwhelming and causing much anxiety. Within a few hours of contacting my travel angel, Melissa from Travel Counsellors, she put me at ease, plus her price was the Best. Melissa is highly recommended!

Sent by Mark Simons

She is the best travel agent, she always takes care and makes the booking process simple.

Sent by Shu Chun Hsu

Melissa is wonderful - she's patient and thorough and listened to all our requests carefully, making sure we received everything we wanted in our quotation and booking. We can't wait to go on our holiday!

Sent by Annelize Winkler

Mel makes traveling easy! She listens to your exact needs and finds the best options to choose from. She is reliable, friendly, professional and 'holds your hand' (from a distance) throughout your entire travel. I am recommending her with a satisfied and happy heart!!

Sent by Karen Coetzee

Melissa is a breath of fresh air. We never have to worry about our travel arrangements any longer. She has lightened our load. She provides us with various quotations to ensure our comfort whilst offering the best price. She is with us right from the start of our enquiry until the point of check-in to ensure that our travel is a smooth process. Utilize Melissa’s travel service, you won't be sorry!