Latest travel advice

We want to make sure you have the best experience possible on your travels. That’s why it’s important you have access to all the relevant information and advice, and of course you will have your own personal Travel Counsellor to support you too.

Frequently asked questions

Duty office

If something happens when you’re away from home, you can contact either your Travel Counsellor or our 24/7 duty office to ensure that you are supported around the clock, whenever you need it. You can call our Duty Office on +44161 608 1052 or email them on