Based In Alberton

Helen Shelver

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hello and welcome.

Andre Gide said: “Man cannot discover new oceans unless he has the courage to lose sight of the shore”.

Over the course of my career, I’ve had the good fortune of travelling on high-speed trains in Shanghai, exploring New York, revelling in the sights and sounds of London, sailing in a yacht in Sydney harbour, lazing on a sunny beach of Mauritius, learning to tango in Argentina, stopping for a cool drink on the promenade of Rio, striding down the marble road of the library in Ephesus. Oh yes and there was the polite declining to partake of a stew of bats in Seychelles, screeching like a kid on the sand dunes of Dubai, getting soaked in the rain in Auckland, crouching/crawling through underground tunnels in Vietnam, riding a rather smelly camel at the pyramids…

…aah just some of the memories of travelling far and wide through USA, United Kingdom, Europe, Russia, India, Vietnam, Malaysia, Singapore, Hong Kong, New Zealand, Australia, Egypt, South America, Indian and Ocean Islands among others. Oh and then there's Alaska – its on my bucket list – still working on it!

Ooh and did I tell you that I've a huge crush on cruising!!! How else can you visit more than one country, eat as much as you like, shop until you drop, gym until you’re slim, relax at the pool, watch a show, mingle or find a quiet spot, have a pedi, climb a rock wall, dress up, dress down….and unpack only once!

So what is the new ocean on your bucket list? There is nothing I love more than seeing the world through the eyes of yet another excited traveller, so please put my years of travelling and industry experience to the test and let’s work on your dream together.

I look forward to working with you soon and wherever you are on the globe right now, may you have a fabulous day (or evening).

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My customer stories

Sent by Tom Fraser

There is nothing more powerful in business than long duration of trust and performance based relationships between a supplier and client. This is the case between Helen Shelver and myself. Helen is my "go to" partner for all my travel needs - private and business. That is how it is and how it will stay. Tom Fraser Managing Director - TWF Consulting Group

Sent by Angie Lourens

Helen Shelver, Thank you again for all of your help planning our immigration trip from South Africa to the UK. We are so thankful and appreciative of all your efforts, you went above and beyond. This was such a scary move and you made it effortless. You helped calm our nerves. I was so worried about everything but you took the stress away and helped create a wonderful travel experience. I greatly appreciated the communication throughout the planning process and keeping us organized with clear schedules, and all of our documents. Everything was thoroughly laid out. Helen Shelver answered all my questions, she's been pleasant and easy to talk to, her follow-up is great, and she is very detailed oriented. She is by far the very best travel agent we have ever encountered. I recommend her 100%. Helen is an expert in her field.

Sent by Mario Fazekas

Helen's service is 5-star!

Sent by Tom Fraser

Having a person like Helen supporting me with my travel needs is fantastic. It is our very personal, trusted and long lasting relationship that is the magic. I would not change this for anything. Tom Fraser

Sent by Mel Da Assuncao

Helen is the most effecient accommodating and pleasant travel agent I've ever had. Hence I have referred my friends to her. I only feel safe if I know Helen is booking my flights. I know that if something should happen that I will be safe and I can count on her 100%.

Sent by Theresa Schumann

Helen is highly professional. She thinks ahead of time which made my trip and all the arrangements very smooth. I was simply amazed at her efficiency. She also selected the very best hotel that was located in an area where I could walk to an immense variety of shops and restaurants.

Sent by Susan Gillett

Helen Shelver is without doubt the best travel agent I have ever met.... and having personally worked in the industry for many years myself... I have met and worked with many agents... but she is the only one I choose to book with.

Sent by Lorraine Sutherland

A note of sincere appreciation, “ It is only with the heart that one can see rightly. What is essential is invisible to the eye. From the beginning to the end we had the most amazing experience through Helen fromTravel Counsellors. Helen assisted with our entire trip. Visas, air tickets, taxis on both water and road, transfers from airports to hotels, and back to airports and train stations, car hire as well as train vouchers for Italy, Venice, Florence, France-Nice, Monte Carlo, St Tropez and Dubai. 20 Days - Wow!!! What an amazing experience. Helen was on call 24/7. She literally held our hands, a slight hiccup not that there were any besides leaving our gifts in the hotel room in Nice and Helen arranged for it to be couriered back to us in South Africa. For your next trip, local or international, book with Helen Shelver at Travel Counsellors. Thank you Helen! Planning our next trip with fondest memories . Neal & Lorraine

Sent by Mel Da Assuncao

Hi Helen Thank you so much, its always a pleasure when i know you behind organizing my trips.

Sent by Lynn Holmes

Helen Shelver was absolutely outstanding and went out of her way to assist me with quite a complicated request and more than fulfilled my mandate and kept in touch with me and kept me up to date regularly. Such amazing service is rare these days. Well done and many thanks. Lynn Holmes

Sent by Monica Strydom

Last weekend I had to fly to Cape Town for a family crisis, my brother is dying of colon cancer. On Sunday my daughters had to join me in Cape Town to bid their favourite uncle a sad goodbye. Helen organised all our flights without a hitch. My daughter had an operation on her leg and had to get wheelchair assistance at the airport. Helen organised this immediately. She really went out of her way to ensure that everything ran smoothly. I am extremely impressed with her professional, calm manner. Nothing was too much trouble for her. She even drove my daughter to the airport the day before the flight, to ensure that there would be no hassles with a letter from the doctor for her flight. That is really walking the extra mile for her customers! Well done Helen and a huge thank you for all your help.

Sent by Cindy Ebden

Helen has always been an absolute pleasure, no matter how many times I go back for answers based on my own inexperience of traveling. She is always so polite and helpful even when I leave everything to the last minute, she finds places for me - gives me options and ensures I am treated like a queen on the other side. Thank you Helen - I will never travel without your assistance again. 1st Phuket 2nd the Kruger 3rd and next the world :-)

Sent by Monica (Nicky) Strydom

A month ago I had to fly to Cape Town for a family emergency. I had to catch the next flight out and was in a panic. Helen was amazing, within minutes everything was organised. She was calm and sympathetic, just what I needed at that moment. She even thought to organise the online check-in as my time was limited. I will definitely use her again and refer her services to others.

Sent by Heidi Volschenk

Dear Helen Thank you soooo much – we had a wonderful holiday! Tamassa was fantastic – we will definitely have to go back there! Your recommendation was spot-on yet again? Everything was organised and I did not have to do a thing – your itinerary was fantastic and clarified everything for us. Thank you! Best wishes The Volschenks

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Southern Sun Elangeni Hotel, Durban

10 June 2019

I was fortunate enough to attend our national Travel Counsellors conference 02 – 05 May 2019. After a short, seamless and comfortable flight on Kulula, we arrived at King Shaka Airport where we were met and transferred by private vehicle to the Southern Sun Elangeni Hotel in Durban. We received a warm, friendly and professional welcome on arrival. The refreshing welcome drink went down a treat

MSC Sinfonia Durban-Portuguese Island 09 March 2018

17 April 2018

We had our national conference in March and being a cruise--fanatic, I was especially delighted at it being on the cruise ship, MSC Sinfonia and I wasn’t disappointed. I got up on the day of departure way before the birds starting chirping – well I didn’t want to be late for my flight you see. I did my on-line check-in for my flight on Mango, the night before and once safely buckled up in my “

Belmond Mount Nelson Hotel, Cape Town

22 September 2017

I never fail to get excited when our national conference comes around and this year was no exception. In fact the excitement was even higher, given that it was a celebration of 10 years of Travel Counsellors in South Africa and we were going to Cape Town and the Belmond Mount Nelson Hotel, no less! Circling above Cape Town before touch down, the sheer visual beauty of Table Mountain, the blue

CRUISING – A FABULOUS WAY TO TRAVEL

11 June 2017

Why cruise? Why not? How else can you visit more than one country, eat as much as you like, shop until you drop, gym until you’re slim, relax at the pool, watch a show, mingle or find a quiet spot, have a pedi, climb a rock wall, dress up, dress down….and unpack only once! Cruising is innovative and progressive and a fabulous way to travel, be it your honeymoon, an incentive, an art or bo

Ilha da where..?

22 September 2014

Sometimes the best holidays happen in the most unexpected places! Back in the day when our national carrier was still refuelling long-haul flights on the island of Ilha do Sol, my then boss decided to package the island as a holiday destination. We thought he was crazy. Ilha do where? So where is Ilha do Sol? Well, it’s an island that forms part of the Cabo Verde (pronounced Kabu Verdi) cha

Going the extra mile for my clients

24 July 2014

A client of mine (a mom) called me on Monday morning in a bit of a panic. Her son's flight out of Charles de Gaulle Airport on Sunday had been cancelled, his cell phone had died and she hadn't had any further contact details and was concerned. I tried every avenue that I could think of to find the info for my client. I checked the Air France website – but couldn’t find any info. I couldn’t get

Eeek.......there's a snake in my bed!

11 June 2014

I boarded a light aircraft in Nairobi high with excitement and just a little trepidation – well it was a really small aircraft! After a faultless take off, our young lady pilot had us happily floating above vast plains on our way to the Masai Mara. Have you ever noticed how close the ground looks when you’re in a small plane? Have you ever noticed how grown men can shriek one minute and instantly

Don't be late - the ship won't wait!

05 June 2014

I had a boss who was totally off-the-wall. Not just off the wall but mad, creative genius off the wall. A fabulous asset when you’re selling incentive travel. After all, the best incentive trips are those where you’re doing things you would never in a lifetime do as an everyday tourist. Occasionally and much to the boss’s delight, he encountered an off the wall client. The result? Magical. For

Oh no, where is my luggage!

12 May 2014

Have you ever had that horrible, sinking feeling of being the last person at the luggage carousel? Momentarily mesmerised by the snaking carousel as it silently, ominously weaves its way around, out into the unknown, in again, out again, in again, out again, finally grinding to a shaky, noisy halt? Ever been that one who saunters over to that hole in the wall and muscles up a heavy rubber fla

Remember your first flight?

06 April 2014

Remember your first flight? Way back in the 80's I took my first flight and oh boy do I vividly remember the breathless excitement of the moment my boss telling the then young, impressionable, naive, excitable me that I was going to Malawi. An involuntary screech erupted out of my mouth, cascading eventually into a giggling squeak, or squawk if you will! I had never been further than 500 km

Dinarobin Hotel Golf and Spa

27 May 2012

Shush ……..don’t wake me – I’m living the most exquisite dream right here in the plush, but elegantly understated Beachcomber Dinarobin Hotel Golf and Spa located in South West Mauritius. Backed by the majestic Le Morne Mountain, fronted by azure blue Indian Ocean and cradled in lush, tropical gardens, my junior suite is spacious, cool and airy and oh so comfortable. What bliss to relax in the

Mauritius, Beau Rivage

03 July 2011

I recently had the good fortune of joining a group of fellow travel agents on a tour of Naiade Holidays properties on Mauritius. From 3 Star to 5 Star hotels, from one end of the island to the other, we tested their facilities, dined on their cuisine, walked their beaches, enjoyed their entertainment, got first hand opinions from the little people using the kiddies clubs, rated the resorts entert

Mauritius, Merville Beach

03 July 2011

I recently had the good fortune of joining a group of fellow travel agents on a tour of Naiade Holidays properties on Mauritius. From 3 Star to 5 Star hotels, from one end of the island to the other, we tested their facilities, dined on their cuisine, walked their beaches, enjoyed their entertainment, got first hand opinions from the little people using the kiddies clubs, rated the resorts entert

Mauritius, Les Pavillons

03 July 2011

I recently had the good fortune of joining a group of fellow travel agents on a tour of Naiade Holidays properties in Mauritius. From 3 Star to 5 Star hotels, from one end of the island to the other, we tested their facilities, dined on their cuisine, walked their beaches, enjoyed their entertainment, got first hand opinions from the little people using the kiddies clubs, rated the resorts entert

Mauritius, Legends

03 July 2011

I recently had the good fortune of joining a group of fellow travel agents on a tour of Naiade Holidays properties on Mauritius. From 3 Star to 5 Star hotels, from one end of the island to the other, we tested their facilities, dined on their cuisine, walked their beaches, enjoyed their entertainment, got first hand opinions from the little people using the kiddies clubs, rated the resorts enter

Mauritius, Tamassa

03 July 2011

I recently had the good fortune of joining a group of fellow travel agents on a tour of Naiade Holidays properties in Mauritius. From 3 Star to 5 Star hotels, from one end of the island to the other, we tested their facilities, dined on their cuisine, walked their beaches, enjoyed their entertainment, got first hand opinions from the little people using the kiddies clubs, rated the resorts enter

Dubai

25 May 2011

I had the good fortune of attending the Travel Counsellors 2011 Gold Counsellors Conference in Dubai this past weekend and was reminded again just how far this "fishing village" has come on it's journey to super stardom! I remember first visiting Dubai many, many years ago when there was one main road and a few hotels. It was amazing then......you should see it today! My senses are at once

Cuba, Havana

24 May 2011

Not in my wildest dream could I have imagined the incredible essence and beauty of Havana, capital of Cuba. A mere speck in the Caribbean Ocean this grand old lady has a larger than life personality, her derelict narrow streets and wide avenues vibrantly alive with the bustle of people spilling out of dilapidated yet intrinsically refined buildings, washing hanging out to dry on crumbling balcony

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