Sent in by Peter & Candace Myers
Gauteng, 25 May 2020
My wife, Candace and I have been using the travel services of Lize Roodt for many years. Over the years we have booked numerous overseas holidays and business trips through Lize, which have usually included flights, accommodation and local tours. Destinations...
My wife, Candace and I have been using the travel services of Lize Roodt for many years. Over the years we have booked numerous overseas holidays and business trips through Lize, which have usually included flights, accommodation and local tours. Destinations have included various countries and cities in Europe and the Far East.
Lize has always performed professionally and when we have sought advice has been readily forthcoming with what have always turned out to be great recommendations in terms of value for money.
Lize has always gone the extra mile and has always ensured that we have seat reservations before we arrive for each flight – no matter where in the world we happen to be. She has even on a few occasions met with us at OR Tambo to personally hand us documents and make sure that all of our travel plans are in hand.
We were recently on a trip to Europe when the Coronavirus pandemic started to take hold. We found ourselves in Vienna and desperate to get back home with the airline proving to be very difficult about rescheduling flights and wanting to charge exorbitant cancellation and rebooking fees. Despite the obvious chaos, one call to Lize sorted our issue. Lize managed after much effort and negotiation with the airline, to get us back on an earlier flight to South Africa – indeed one leaving that same night – at no extra charge.
We would have no hesitation in highly recommending Lize for all your business and holiday travel arrangements and we ourselves have every intention of using Lize for all our travel requirements for many years to come.
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