We want you to have the best experience possible on your travels. That’s why it’s so important you have access to all the relevant travel info and advice on Coronavirus and its potential impact, and the benefits of booking with one of our trusted travel experts. For all the latest info, visit our Coronavirus Travel Advice page above and find the latest government COVID 19 info at sacoronavirus.co.za
Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every cent of your booking is completely protected by our unique financial protection plan.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 25 years travel experience we have more than 1900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Biddy Beckmann
East london , 07 April 2021
It was an absolute pleasure working with Lynne! She made our whole trip the most seamless booking experience! She went out of her way to make sure all was organized for us! I would highly recommend her as your travel agent!
Sent in by Lynette Claasen
Warrenton, 25 February 2021
For the past 10 years, Anelle is my personal travel agent. No one can beat her. She is excellent. Believe me, I had to make some stressful flight changes over the years of travel and Anelle has never hesitated to assist and facilitate. She is HIGHLY recommended.
Sent in by Maureen Rogers
Paarl, 15 February 2021
Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!
Sent in by Susan Smith
Caledon, 25 February 2021
I had the most amazing service from Anelle Behr. I travelled to UK during covid-19 and it was only due to her help that I was able to change my flight and to get back home. Anelle is the only travel advisor that I will use. Thank you Anelle, I don't know what I would have done without you.
Sent in by Paul Theunissen
Johannesburg, 15 February 2021
I would like to thank Astrid Harrison from Travel Counsellor for the extra special care and for the service that she gave me when arranging all my travel needs during this difficult time of the pandemic. Astrid did everything to arrange flights to bring me back home to my family. I am happy with the deals/service that she gave me. Astrid your professionalism goes far beyond expectation. Thank you so much.
Sent in by Annelize Winkler
Johannesburg , 10 May 2021
Mel makes traveling easy! She listens to your exact needs and finds the best options to choose from. She is reliable, friendly, professional and 'holds your hand' (from a distance) throughout your entire travel. I am recommending her with a satisfied and happy heart!!
Sent in by Angie Fae Beckmann
Port Elizabeth , 24 March 2021
I have been itching to travel again for the longest time and because of Covid, this hasn't been possible over the last year, so when Lynne emailed through an incredible deal for an all inclusive trip to Zanzibar, I didn't have to think twice before booking it. Of course travelling during a pandemic can be quite a daunting experience and I expected a few hiccups along the way. However, Lynne took care of us every step of the way, ensuring all the necessary forms were completed and ready before arriving at each airport check . We were able to follow our booking progress through the Travel Counsellors App, where all our documents, tickets and payments were uploaded. The best part was waking up in the morning and peaking at the countdown to our trip, on the App. :) Unfortunately our hotel in Zanzibar had experienced a fire and part of the hotel had burnt down. We were quite devastated and thought for sure that our dream holiday in Zanzibar had come to an end. Lynne worked her amazing travel counsellor magic and got us booked into a new hotel (which I actually think was better ;)) and we were back on track. I could not recommend Lynne enough, not only was she organized and professional, she also made the experience personal, sending us her top tips for our trip and getting us all excited for our first trip in this pandemic. I have already started looking at possible holiday destinations for later this year and I trust that Lynne will have it all covered. :)
Sent in by Luke Whitfield
Lusaka, 25 March 2021
I travelled to Cape Town from Lusaka, Zambia from the 10th - 25th of March 2021. Travel in Africa can be anything but predictable and yet booking through Lyndill produced a completely hassle-free experience. Her dedication to customer service and attention to detail was such a pleasure and I will definitely be working with her again for future trips. If you want to spend more time enjoying your holiday and avoiding the unforeseen road bumps of international travel, I can’t recommend Lyndill’s services enough!
Sent in by Stephen Wood
Istanbul, Turkey, 06 May 2021
Clare assisted me with bookings from South Africa via Cairo to Istanbul, after my return flights on Emirates was cancelled, due to the Covid no-fly zone for South Africans. She made all my flight arrangements to Cairo. She also arranged my transfers, my accommodation in Cairo for my 10 days of self-isolation, including my final flight to Istanbul. Her professionalism from start to finish was excellent. She did all my flight check-ins, she helped with various tours while in Cairo and she even made all the necessary changes when I needed to stay for one additional day. Everything went very well. I did not have to stress about anything as she managed everything so well, it made my travel an absolute pleasure even in the middle of Covid-19. I will most certainly be using her services again for my next travel adventure. I highly recommend Clare to anyone considering any holiday or business travel. She is a one-stop hassle-free service that is professional.
Sent in by Madeleine Gunn
Tunbridge Wells UK, 16 February 2021
I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a booking. She encouraged me that she was there for me the whole week, while I was preparing for my flight. Chantal was willing to assist me with almost everything, even finding the best place to get my Covid-19 test done correctly and efficiently, ensuring I received my results within the 72-hour time frame. Even with the documents requiring me to complete and there were many, too many for my liking, but had to be done. Chantal continued to stay in touch and encouraged me through all this. She wished me a safe journey on Friday morning before I left for the airport and as always reminded me to phone her if I needed help. Even when I arrived at Heathrow Airport, Chantal sent me a message to check that I had arrived safely. Chantal is a caring and willing person, it was evident in all she did for me from the start of our WhatsApp messages and all the emails and telephone calls in between my arriving here in the UK. Thank you, Chantal. God bless you for your caring heart.
Sent in by Paula Steyn
Assagay, 14 April 2021
Chantal was so efficient with my request when I contacted her looking for a relaxing weekend away for my husband and I. She was pleasant to work with and came up with some great options that were in line with my specific requests and budget. Once we had chosen our destination she made the booking process so easy and straightforward. The weekend itself was fabulous and I appreciated her checking in with me to make sure that everything was going well. Thanks so much!
Sent in by Richard Fitz
Cape Town, 19 April 2021
Hi Jaenette, I would like to take this opportunity to express my gratitude. The past year has been very challenging and traumatic for me, not knowing when I would be able to return to NZ. I think that the most difficult thing was getting someone to help or just give me the right advice. After many calls and emails, I became so despondent and depressed that I gave up. Until you came along, firstly you listened and empathized with my situation. I know that you went above the call of your duty to help. Late emails and messages always letting me know what's happening. And today I'm leaving for NZ, home. Many thanks, Richard Fitz
Sent in by Calvin Bowles
Cape Town, 25 February 2021
All safe and back in SA. What an AMAZING experience! Thank you so much for everything.
Sent in by Claudie Greenwood-Selby
Hartbeespoort, 14 April 2021
Dear Laurene, A great big thank you for arranging our trip to Zanzibar in March 2021. From the moment I first started speaking to you about a possible trip, I knew we made the right decision to make use of your expertise. The transfers arranged were excellent, the hotel recommendation was fabulous and all the extra information you provided was spot on. Thank you for everything. We hope to contact you again soon to arrange the next one. I will most definitely recommend you to any one I come across. Kind regards, Claudie
Sent in by Amberlea van Vianen
Cape Town, 26 March 2021
Clare is by far the best, most efficient and knowledgeable travel agent I have ever used. She was there 24/7 (and I mean 24/7!) to guide me through every step of the process with her clear and calm mannerism. I highly recommend using Clare for all your future travel plans. Thank you once again Clare for all your help xx
Sent in by Susan Visagie
Gansbaai, 02 March 2021
Anelle always helps with a smile. A few of our company staff had to do a challenging trip through various levels of lockdown during the Covid-19 pandemic. Anelle managed to get us all back and forth to Saudi, moving flights many many times to stay within the 72-hour windows of tests and re-tests after 2 false-positive tests on different occasions and last minute flight cancellations or missing connections due to delays. She had to help keep some in semi-transit for a month due to the ever-changing lockdown regulations and airlines terminating their services overnight. She has nerves of steel with lots of patience and could deal with this in a very efficient and professional manner. What's more, is that if the situation asked of her to be on stand-by late at night, she was there. We highly recommend her!
Sent in by Nonkhululeko Phokane
Pretoria, 30 April 2021
Good Afternoon Shainaaz Thank you once again for putting together an amazing itinerary - we really enjoyed ourselves. 1. Stellenbosch was epic - we were even upgraded and the service was excellent. 2. Paternoster was equally amazing and the stay was good. Thank you once again and God bless you. The Phokanes
Sent in by Pearl Signorile
East London, 19 April 2021
Thank you for always providing us with 5 star service! Our trip was well planned and the tours were absolutely incredible. Clare is the most competent Travel Agent in her field. If you are looking for personal touch, someone who is available at anytime, someone to ensure you have no problems on your trip, answer any questions, make suggestions, give you a package at the best prices, then Clare is your travel agent. Thanks for everything. Our Next trip is Dubai 2022
Sent in by Margaret Candy
South Africa, 18 March 2021
Hannah de Lange is an outstanding agent and friend. My trips to Asia were perfect because of her. I appreciate her very much indeed.
Sent in by Lianne Koekemoer
East London, 09 May 2021
Clare has been phenomenal in helping us with our travel plans. We are immigrating to the UK. Booking during covid-19 has been quite a challenge but Clare was always been available to answer my multitude of questions. She has helped make our trip, a smooth and easy process. I would definitely recommend using Clare for any of your travel plans!
Sent in by Lesedi Dibakwane
Johannesburg, 08 April 2021
Roslyn de la Hunt has packaged a few of our vacations and travels over the last couple of years. We have just had another amazing getaway she organized and have nothing but praise for her work. Thanks, Roslyn for ALWAYS delivering, and being ever on standby when there are glitches. For your next holiday, local or international, I HIGHLY recommend you get in touch with Roslyn. Best packages, at very reasonable prices, for ANYWHERE you want to go.