Sent in by Susan Smith
Caledon, 25 February 2021

I had the most amazing service from Anelle Behr. I travelled to UK during covid-19 and it was only due to her help that I was able to change my flight and to get back home. Anelle is the only travel advisor that I will use. Thank you Anelle, I don't know...

I had the most amazing service from Anelle Behr. I travelled to UK during covid-19 and it was only due to her help that I was able to change my flight and to get back home. Anelle is the only travel advisor that I will use. Thank you Anelle, I don't know what I would have done without you.

Sent in by Dean Retief
Johannesburg, 03 February 2021

We had the wonderful experience celebrating our 20th wedding anniversary at a weekend breakaway venue which was recommended and selected by our travel consultant. The service we received was second to none. This made this special celebration memorable....

We had the wonderful experience celebrating our 20th wedding anniversary at a weekend breakaway venue which was recommended and selected by our travel consultant. The service we received was second to none. This made this special celebration memorable. Our travel consultant, Astrid Harrison comes highly recommended.

Sent in by Paul Marais
Cape Town, 18 January 2021

Thanks to Lynn Muller - our Travel Consultant for planning and arranging a beautiful break away for my wife and I in Hermanus 2020. The hotel was beautiful and all our requirements were met from check-in to check-out. Thank you Lynn Muller

Sent in by Paul Theunissen
Johannesburg, 15 February 2021

I would like to thank Astrid Harrison from Travel Counsellor for the extra special care and for the service that she gave me when arranging all my travel needs during this difficult time of the pandemic. Astrid did everything to arrange flights to bring...

I would like to thank Astrid Harrison from Travel Counsellor for the extra special care and for the service that she gave me when arranging all my travel needs during this difficult time of the pandemic. Astrid did everything to arrange flights to bring me back home to my family. I am happy with the deals/service that she gave me. Astrid your professionalism goes far beyond expectation. Thank you so much.

Sent in by Hansie Reinecke
Pretoria, 29 January 2021

We are off to Croatia! Thank you Lyndill! Having to travel in the midst of a global pandemic, unrealistic border expectations, unexpected flight changes, navigating between negative covid tests, this would not be possible without the help of Lyndill...

We are off to Croatia! Thank you Lyndill! Having to travel in the midst of a global pandemic, unrealistic border expectations, unexpected flight changes, navigating between negative covid tests, this would not be possible without the help of Lyndill.

Sent in by Joshua Chanyandura
Cape Town, 14 January 2021

It is our absolute privilege to commend you on your exceptional service: “Wow. We are truly impressed with the exceptional service by Lynn in helping us secure our dream honeymoon. Lynn was patient, passionate, attentive, and proactive in putting together...

It is our absolute privilege to commend you on your exceptional service: “Wow. We are truly impressed with the exceptional service by Lynn in helping us secure our dream honeymoon. Lynn was patient, passionate, attentive, and proactive in putting together a range of lucrative package options that met our specifications, preferences, and fell within our budget. Eventually, we picked the 5-star Tintswalo Atlantic lodge, right at the foothill of the magnificent Chapman’s Peak in Hout Bay. It was perfect! Lynn ensured that we had everything ready through her strategic facilitation, efficient communication, guidance and timeous reminders. Thank you Lynn for exceeding our expectations and your great assistance in making our dream come true - highly recommended without any hesitation!” -Joshua and Malebo

Sent in by Maureen Rogers
Paarl, 15 February 2021

Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!

Sent in by Corneli Aspeling
Cape Town, 15 February 2021

When all options failed to visit my daughter in Bahrain, I was referred to Colette by a client of hers. Not only did she give expert and invaluable advice but she managed booked us on Egypt Air. She was a true professional all the way, offering a personal...

When all options failed to visit my daughter in Bahrain, I was referred to Colette by a client of hers. Not only did she give expert and invaluable advice but she managed booked us on Egypt Air. She was a true professional all the way, offering a personal touch, which I have never experienced before! The communication was always prompt. She made sure that we had all the relevant travel documents and provided us with the forms that we would need at the airports, etc. She was with us every step of the way. Whenever we completed a check-in or where at security, we got a WhatsApp to make sure that everything had gone well. She got us the seats we wanted and we arrived in Bahrain. We experienced the same on our return journey. Colette even managed the whole check-in and the extra luggage, etc. She was only happy when she got the message that we are safely home. I have travelled all over the world for many years and I have always booked this myself. Colette has brought an end to this. Colette will definitely be my travel agent for my next trip and for the many more that hopefully will follow... I am recommending her to all my friends and family. What an awesome experience dealing with Colette!

Sent in by Danie Haasbroek
Centurion, 28 January 2021

I wish to take a moment to praise you for the very professional, super-fast and effective service that you provided in assisting my son Shane with his international travel arrangements. You were available immediately for him with the best travel options...

I wish to take a moment to praise you for the very professional, super-fast and effective service that you provided in assisting my son Shane with his international travel arrangements. You were available immediately for him with the best travel options when he needed your service urgently. It is such a great comfort to know that we can rely on you under very difficult circumstances, while he is in the USA or anywhere in the world, and very far from home in South Africa. Thank you for the personal attention, the effort and time that you have consistently provided over the years to me as a client, to my family and to my high-profile international clients. I will certainly recommend you and Travel Counsellors to any of my clients always. Ros, you are simply the best!

Sent in by Calvin Bowles
Cape Town, 25 February 2021

All safe and back in SA. What an AMAZING experience! Thank you so much for everything.

Sent in by Glenn Moss
Newlands, Cape Town, 25 January 2021

Lynne has been my family’s travel agent of choice for years. She has always been amazingly helpful, reliable and accommodating of our rather complex configurations of family travel requirements. She has also always been so graceful over our great difficulty...

Lynne has been my family’s travel agent of choice for years. She has always been amazingly helpful, reliable and accommodating of our rather complex configurations of family travel requirements. She has also always been so graceful over our great difficulty in making up our minds or sticking to plans! But the advent of an international pandemic has seriously challenged her. Cancelled flights, closing borders, ever-changing rules, restrictions, refunds, vouchers, repatriation flights, changing health protocols and requirements, last-minute changes and delays. She has kept a steady hand on the tiller throughout these storms, remaining calm, flexible, helpful – and charming. Her availability to deal with looming crises at all times of the day and night is remarkable. Thank you, Lynne.

Sent in by Marinda Botha
Roodepoort, 15 January 2021

We are more than impressed with Lize's service! She not only put together an amazing travel package where she got us the best deals, discounts and extras, she also went out of her way to assist us when the travel restrictions was implemented. She provided...

We are more than impressed with Lize's service! She not only put together an amazing travel package where she got us the best deals, discounts and extras, she also went out of her way to assist us when the travel restrictions was implemented. She provided alternatives and support and went the extra mile for us. Thank you Lize!

Sent in by Madeleine Gunn
Tunbridge Wells UK, 16 February 2021

I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a...

I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a booking. She encouraged me that she was there for me the whole week, while I was preparing for my flight. Chantal was willing to assist me with almost everything, even finding the best place to get my Covid-19 test done correctly and efficiently, ensuring I received my results within the 72-hour time frame. Even with the documents requiring me to complete and there were many, too many for my liking, but had to be done. Chantal continued to stay in touch and encouraged me through all this. She wished me a safe journey on Friday morning before I left for the airport and as always reminded me to phone her if I needed help. Even when I arrived at Heathrow Airport, Chantal sent me a message to check that I had arrived safely. Chantal is a caring and willing person, it was evident in all she did for me from the start of our WhatsApp messages and all the emails and telephone calls in between my arriving here in the UK. Thank you, Chantal. God bless you for your caring heart.

Sent in by Mart-Helet Britz
Johannesburg, 14 January 2021

I cannot begin to describe what a pleasant experience it was to work with Lize. From the start it was clear that she was extremely professional, passionate, efficient and committed. She made sure that she understood our individual needs & preferences....

I cannot begin to describe what a pleasant experience it was to work with Lize. From the start it was clear that she was extremely professional, passionate, efficient and committed. She made sure that she understood our individual needs & preferences. Planning a family trip abroad requires a lot of research and collecting background information; she provided advice, guidance, feedback and made suggestions to ensure we could focus on the excitement rather then the admin. Lize added an extra personal touch by providing us with neatly printed out travel packs together with a gift for each family member. Nothing was too much effort for her - her prompt response to every additional query / request is much appreciated. This ensured we were kept in the loop at all times. Even though our trip did not materialize as we had planned, she continued to be her warm and lovely self. I look forward to planning future trips with Lize; it was an absolute pleasure. Lize, thank you for everything you did for us; you are wonderful. Love Britz Family

Sent in by Karen Coetzee
Johannesburg, 08 February 2021

Melissa is a breath of fresh air. We never have to worry about our travel arrangements any longer. She has lightened our load. She provides us with various quotations to ensure our comfort whilst offering the best price. She is with us right from the...

Melissa is a breath of fresh air. We never have to worry about our travel arrangements any longer. She has lightened our load. She provides us with various quotations to ensure our comfort whilst offering the best price. She is with us right from the start of our enquiry until the point of check-in to ensure that our travel is a smooth process. Utilize Melissa’s travel service, you won't be sorry!

Sent in by Lynette Claasen
Warrenton, 25 February 2021

For the past 10 years, Anelle is my personal travel agent. No one can beat her. She is excellent. Believe me, I had to make some stressful flight changes over the years of travel and Anelle has never hesitated to assist and facilitate. She is HIGHLY ...

For the past 10 years, Anelle is my personal travel agent. No one can beat her. She is excellent. Believe me, I had to make some stressful flight changes over the years of travel and Anelle has never hesitated to assist and facilitate. She is HIGHLY recommended.

Sent in by Holger Vogt
Nairobi, 11 January 2021

Kerith has been of great help and really made our stay in South Africa memorable. Our trip took us from Durban to Cape Town and Kerith planned the entire trip by really taking our interests and wishes into consideration. Thanks so much Kerith making our...

Kerith has been of great help and really made our stay in South Africa memorable. Our trip took us from Durban to Cape Town and Kerith planned the entire trip by really taking our interests and wishes into consideration. Thanks so much Kerith making our trip unique and I can't wait for you to help us on our next journey. I can highly recommend Kerith to anyone thinking about a stress free vacation!

Sent in by Helena Nel
Krugerdorp, 21 January 2021

We booked a family holiday together with friends to France through Lize for March 2020..... Then lockdown happened and we could not take our planned trip. Lize made all the arrangements for our trip to be postponed to September 2020 and again we could...

We booked a family holiday together with friends to France through Lize for March 2020..... Then lockdown happened and we could not take our planned trip. Lize made all the arrangements for our trip to be postponed to September 2020 and again we could not travel. Once again she took all the administration upon herself and helped us cancel our trip. I was not very optimistic that we would be able to recover any of our expenses, but I am so thankful and happy to report that Lize was able to secure reimbursement to us for the total amount of our whole trip. We got every cent back, from the airlines, the accommodation and all land travel bookings. She is a star! Her attention to detail and ability to be calm and practical served us well during this uncertain time. I will recommend Lize to all of my friends and colleagues. She gives excellent service and I am most certainly booking our future trips through her. THANK YOU once again Lize.