Based in Greenstone Hill

Claudine Hoines

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Not so long ago people were saying that the days of the travel agent were over.
How wrong they were!

Most large companies and many private travellers and tourists, now find that using a travel professional can save them a considerable amount of time and money and smooth the way for hassel free travel.

Now, you as a private individual, can enjoy the same benefits that a travel professional brings to large corporations and to individual travellers, thanks to the economies of scale and international connections.

TRAVEL COUNSELLORS have independent agents, like me, across the globe linked to their network.
We are able to obtain expert local knowledge, make bookings, take advantage of specials and stay in touch with all the latest happenings in the Travel World – IN REAL TIME.
It really is a remarkable operation enabling me to offer you a truly outstanding, up-to-date travel service to the highest international standards.

Of course there is more to travel than just making bookings.
As many of you know, I have worked in the travel industry for over fourteen years.
Four of those years were spent in London arranging travel for a wide range of customers, from the budget conscious to the frankly extravagant.
Both here and abroad, my portfolio has included arranging travel for large corporates and their senior executive’s business travel as well as arranging their sometimes more complex and detailed family holidays!

Over the years I have covered a large part of the globe, including Brazil, Bolivia, Peru, Ecuador, Mexico, Thailand, Maldives, Mauritius, Australia, New Zealand, Spain, Portugal, Ireland, Wales and England, France as well as many local destinations. I thoroughly enjoy the outdoors, which includes Mountain biking and diving and have dived in several places around the world.

Together with Travel Counsellors I am perfectly placed to facilitate your detailed travel requirements.
As a Professional Travel Counsellor I am able to offer the very best travel options for you with the best advice, options and a highly personalised service at all times.

Services Offered:
• Business Travel
• Holiday packages
• Bridal Gift Registry for those getting married
• Car Hire
• Travel Insurance
• Honeymooners
• Adventure destinations
• And much more..


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Cruising the Caribbean on the Allure of the Seas

25 March 2015

I’ve just got back from a truly incredible cruise across the Western Caribbean! I was fortunate enough to be chosen to sail aboard the amazing Allure of the Seas – one of Royal Caribbean’s most exceptional ships. The facilities were out of this world, and I also visited some incredible destinations along the way! Whether you’re a fan of cruising, or even if you’ve never considered a cruise holiday before, I think this itinerary is an absolutely fantastic way to experience one of the world’s most beautiful regions – and to have the most relaxing or action-packed time as you like while doing it! My cruise left from the lively Floridian port city of Fort Lauderdale, before arriving at the private resort of Labadee in Haiti, a haven of white sands, delicious food and thrilling zip wires. Next, we arrived at Falmouth on the idyllic island of Jamaica, and I had a great time discovering the Georgian splendour of this 18th century harbour town. Between two welcome days at sea to explore some of Allure of the Seas’ fantastic facilities, I spent a wonderful day in Cozumel, one of Mexico’s most popular destinations and a diving paradise. Altogether, this Royal Caribbean itinerary offered the perfect balance of natural wonders and the cultural diversity which makes the Caribbean such a fascinating place to explore. It’s this diversity that makes a cruise the very best way to see the Caribbean. Plus with Allure of the Seas you certainly won’t be disappointed, with 18 decks of great entertainment, delicious food and luxuriously comfortable staterooms and lounges, you could spend the whole time exploring every inch of what is a truly remarkable cruise ship. Thrill-seekers won’t want to miss the FlowRider and Zip Wire, or for a slower pace head to the vast tropical garden of Central Park and enjoy a coffee in an awe-inspiring tranquil space. I had an unbelievable time – and you can too for an amazing value price! For more information give me a call or drop me an email. Claudine Hoines

My Trip to the UK

18 March 2014

I was one of the very lucky Travel Counsellors to go to our International Travel Conference in Telford and to London on a Virgin Educational. Virgin Atlantic service was fantastic from the time we checked in till we arrived back in SA. We had the privilege of experiencing the business class lounges and flying internally on the Little Red from London to Manchester. On the return leg Virgin upgraded all 10 of us to Business Class and what a birthday treat it was! Our conference was really amazing with entertainment at its best, the motivational speakers were unforgettable, Debra Searle and Karen Brady and just the information offered to us by our fellow colleagues and Mentors to grow our business was priceless! We then moved onto London, and being with 9 other awesome Travel Counsellors it was great fun and a good laugh! We went sightseeing to the ‘Ripley’s Believe It or Not Museum’ which we thoroughly enjoyed and spent a good 2 hours there. There is so much to see and many fun things to do too, I highly recommend it! We were also lucky enough to go visit the Tower of London, but make sure that you have time as you ideally need a full morning to see it all – it was very interesting. One thing to note when you go to a food shop to buy a sandwich and juice, they always ask you if you are taking it away or if you are eating in, the reason for this question is because if you are eating in they charge you for a tray fee! I love the vibe of London, the diversity and all that it offers you to do. It offers great shopping from the M&M Store (3 storeys by the way) to the awesome Disney Shop to really cheap shops like Primark and TK Max! Thank you to Virgin and to my head office friends/colleagues for all the work that was put in to organising such a great trip! If you would like to visit London please will you let me know as I would love to help you plan your next trip.

Delicious Portugal

11 August 2008

Being Portuguese, I thought it would be great for my boyfriend (now husband) to meet my parents and experience Portugal. The date was set for June 2007 and before we knew it we were being welcomed by my parents and extended family at Lisbon Airport. There was little time to unpack as we were given a personalised guided tour by my uncle who took us around the city, stopping at the fort of Belem, the port where Vasco de Gama left to start his explorations, the famous 1800 bakery of the 'Pasteis de Nata', (Portuguese custard pastry) and a few other interesting historical sights. On the second day in Lisbon, we drove to Estoril, which is the more privileged area and a few of the famous soccer players have houses there. Here we walked along the Promenade and stopped for lunch and enjoyed our first taste of Portuguese Sardines - not only were they reasonable in price but also really tasty. Later in the day we drove up to the top of the hill in Estoril where we stopped at a look out point known as 'Boca do Inferno’ (Hell’s mouth), it’s a place where the ocean waves fall onto these rocks and enter a cave and make the most amazing loud noise. Our next destination was 2 hours north, up the coast to Figueira da Foz. Figueira has long beautiful beaches perfect for volleyball games, soccer matches and has just an absolutely amazing atmosphere. Figueira weekend markets are busy with locals but a great place to buy different Portuguese artisans, fresh fruit and fresh fish. Figueira doesn’t just offer beaches though, it also has lush pine forests where you can stop to view the whole coastline of Portugal. After spending a week in Figueira relaxing, we then drove to the south west coast of the Algarve, to Carapateira, a small fishing/surfing village. Our accommodation was in a self catering ‘pousada’, very quaint and clean. There was a small little bakery across the road where we bought fresh rolls every morning, with some nice Portuguese cheese. The 5 minute drive to the beach was great, passing through big sand dunes and then along sheer cliffs dropping off into the ocean, offering fantastic views. Be warned though, the water here is freezing, but when the outside temperature is in its 30’s you might appreciate it. The beaches are beautiful and not overcrowded. There are a good number of quality restaurants around the village offering delicious meals at very reasonable prices. We then returned to Lisbon where we spent another 2 nights. It gave us a bit more opportunity to explore Lisbon including Alfama – the old Lisbon. Alfma takes you back in time with small windy cobbled stoned roads and little restaurants, this is an area with many restaurants, where you can have dinner and watch a Fado live (the traditional Portuguese folklore) and where the scent of sardines and other traditional dishes cooking can be savoured. I would suggest visiting Alfama during the festival of the Saints where you will get a taste of the culture and lifestyle of Portuguese people living in this old part of Lisbon. The streets are a hive of activity with music playing, colorful decorations, fire works and processions with traditional dancers, dressed in amazing costumes, from each region. Overall just an amazing atmosphere! Not only does Portugal have delicious food, its beauty and tradition is like no where else, and the people are always friendly and helpful.


11 November 2008

Travelling 3 months through South America and Central America was one of the best experiences of my life. We spent 2 months travelling through Brazil, Bolivia, Peru and Ecuador and then the last month through Mexico. We spent a minimal amount of our budget on accommodation as you spend a minimal amount of time in one's room, so we stayed in very basic accommodation and enjoyed experiencing each place and the food instead. Brazil, was a friendly vibrant country. We stayed in Rio de Janeiro for a couple of nights, resting on the beaches of Copacabana and doing the sightseeing thing up Sugar Loaf Mountain and Corcovado, both impressive. We then moved down south to an Island off the coast of Sao Paolo, called 'Ilha Grande', where one will find cheap but clean and central accommodation. The main road is just lined with loads of local restaurants and the rest looked like lush vegetation throughout. We then took a day trip into the Argentian side of the Iguazu falls, one of the better views. This was an impressive sight and so beautiful, with rainbows everywhere from the water and an abundance of butterflies. It offered breathtaking views. Moving along into Central Brazil, the Pantanal which is closer to Bolivia. This is probably more like the South African bushveld...although very wild. It is where Piranhas and Alligators roam these waters, especially in the wet season. Well a few days later after staying in a tiny town called Coroico, we were paying to go on a little adventure wading through these waters and then to go on a trip into the Pantanal. It was a great experience, snorkelling in these waters with the Piranhas (they are not harmful in the wet season) and watching flocks of brightly covered parakeets fly over our heads. The little of Brazil that I did see was great and inexpensive and so is definitely worth a visit!!

My customer stories

Sent by Malcolm King

Claudine is the most helpful person and stopped at nothing to get us what we needed that suited our budget - we were in the best hands possible.

Sent by Charl-Mari Retief

On very short notice (and with lots of requests for changes... Sorry Claudine!) I had the best and most amazing holiday ever! I look forward to the next one already!

Sent by Kim Batchelor

Claudine Hoines has been most helpful! She went out of her way to assist us in getting the best deals and pricing as well as booking the best flights available for the time differences. I will be using her in the future and will always refer her to my friends and family.

Sent by Noeleen Crawford

We are back ……what a fantastic time we had, from myself thank you for all your hard work, everything ran absolutely smoothly, well appreciated! I can only highly recommend your service.

Sent by Leomari Koch

Claudine, we wish to send you our sincere “thank you” for all your assistance during our honeymoon! It was invaluable to us and we all realize and appreciate it greatly. Your professionalism and efficiency was comforting and reassuring! Thank you for setting up the best vacation that we have ever taken! Our Honeymoon was pretty spectacular, and I know it would not have been what it was, without your help. The service was first class - all the way and it was everything that we expected and more. We can't thank you enough for making our vacation a pleasant experience, with a lot of good memories to cherish and share with our family and friends. I have already told people that you, you are the best and I recommend you above all others.

Sent by Paulette Seager

Claudine is awesome and offers exceptional service with attention to detail. We've had the pleasure of her organising all our superb holidays for our family. Thank you Claudine.

Sent by Kelly Maia

Great service! Always available to answer questions and she is always friendly and open. I will recommend Claudine to my family and friends for sure!

Sent by Charl-Mari Retief

If you want VIP treatment without being VIP - this is where to go! From special treatment packs for the kids on the plane (to make the long flight a bit shorter) to a room with a superb view and special treatment at dinner! Thanks Claudine.

Sent by Kevin Efune

Claudine was very professional and super-efficient. She met all our requirements and gave us a fantastic holiday that will be remembered for years to come. We were met at the airport and the hotel by very friendly staff, and the transfers and the room were all above expectation. I can highly recommend Claudine for any holiday booking, and we will definitely use her services again.

Sent by Frans Janssen

This is the first time that I have used Travel Counsellors. Claudine gives excellent service. I will recommend her anytime.

Sent by Ross Reed

Claudine arranged our honeymoon (we took advantage of the honeymoon registry). Her service was exceptional, we were given many options and Claudine helped us arrange our dream honeymoon on Rangali Island. The resort was amazing and our trips and transfers went without a hitch. Thank you Claudine

Sent by Adelene Van der Westhuizen

Claudine was super. We had all our quotes within a few hours and she recommended a great hotel! The follow on service was great and I will definitely plan our next holiday through her. We had the best time - 4 years old to 64 years old. Thank you for a memorable holiday!

Sent by Hanri Fourie

This is great! It is so nice to have someone do everything for you! : -) I usually organise our holidays, and it is such hard work. Thanks for your help and doing it in such short notice. MUCH APPRECIATED!

Sent by Donovan Bell

Claudine advised and arranged my honeymoon to Thailand. She put together a tailored travel package that met my specific requirements and was significantly cheaper than the majorly popular travel agent packages – which were “generic” packages offering far less. Her professionalism and planning is outstanding – I will definitely be using Claudine to plan my next trip!

Sent by Leyre Garcia

My husband and I find Claudine very helpful when organising our holidays. She provides us with an excellent service every time and nothing seems to be too much for her. She always gives us few options to choose from and provides us with relevant information, so we can make the right choices according to what we are looking for. If you want a VIP treatment, she is the right person to talk to!

Sent by Khabane & Khethiwe Kaka

Thank you for making our honeymoon everything a fantasy should be. We lived our fantasy honeymoon. Having never been out of SA you put us at ease with your incredible professionalism from beginning to end. Clear waters, white sandy beaches, warm weather and cocktails that don't stop coming is our honeymoon in a nutshell. We'll be using you again and again and again AND AGAIN. Thank you

Sent by Rozanna Mabutha

Claudine your service was absolutely amazing, thank you for always being at my every beck and call. You added to making my birthday in Thailand extra special, the memories will last forever. You are the only one I'll ever call for any regional or international travel, and I will surely recommend you to anyone who wishes to travel in the future. 5 Star holiday, 5 Star Service, 5 Stars for you!

Sent by Charlene Botha

Hi Claudine I would just like to thank you for arranging our trip to Mauritius. Everything went smoothly and it was well organized. We had a fabulous time there. The weather was also fantastic. The Le Recif hotel was definitely good value for money. I would recommend your service to anyone. Thanks again. Charlene Botha

Sent by Michelle Lobb

Hi Claudine, We just wanted to say thank you very much for organising our trip to Vic Falls. We absolutely loved it! It was a stunning place to visit. We had no hassles with any transfers or any of the included services. Thank you for the exceptional service! Kind regards, Michelle Lobb

Sent by Maryke Louw-Schneider

Claudine has given me personal attention and guidance towards our trip. Her planning was perfect and we had the best experience of our lives. I will never book any trip through anyone else. We are extremely impressed with the service we received. Thank you so much.

Sent by Helder Cidrais

We had a fantastic time in every way. Thanks to Claudine for putting all our travel arrangements together perfectly and professionally, I would certainly recommend her services.

Sent by Mike Ralph

Hi there Clauds Well what can we say, we knew you were good, but didn't quite realise just how good! Thank you so much for organising a truly superb honeymoon for Deals and I. Thanks for the postcard on our arrival at home, such a cool little touch, a little cherry on top! Thanks so much again for all your effort. Lots of love Mike & Deals

Sent by Andres Camou

Claudine, We have just arrived home! Thank you for all your help planning our trip! Please contact us whenever visiting Mexico again. Regards Andres

Sent by Nicholas Von Flemming

We would like to thank Claudine and the Travel Counsellors team for making our dream honeymoon come true. Though her advice we were able to make the best of what we had available and found the perfect accommodation. We followed her excellent advice and enjoyed the most incredible holiday in Thailand. Claudine was flexible and accommodating with last minute changes, and she was everything and more than we could have hoped for. True to the name, she was a Counsellor, more than an agent. Her sound local knowledge of the destination was also of huge benefit to us. Thanks Claudine and when next we travel, we will be talking to you. Regards Nic and Gill von Flemming

Sent by Eugene Delport

Morning Claudine. It’s been almost a month back in SA, time really goes by so quickly but I would like to thank you so so much for all your work and troubles you have done to make our trip to Thailand unforgettable. We will most definitely make use of your services in the future. Once again thank you. Cheers

Sent by Amanda Neves

I booked my honeymoon through Claudine from Travel Counsellors. Her service was great. The package put together was excellent; we had the greatest honeymoon ever. Thanks for your service; we definitely will be using you in the upcoming future. Thanks Carlos & Amanda Neves

Sent by Myra Salkinder

It really was a pleasure dealing with you. Thank you for the efficient service.

Sent by Maria Pouroullis

Planning a trip around North America of 4 cities in 2 weeks...comparing prices for accommodation and flights in unknown cities and different airlines, would ordinarily be a time consuming and unpleasant exercise, but thanks to Claudine it was anything but that! The trip was more than memorable, and logistics were a dream! Claudine has put the convenience back into my travelling experiences!

Sent by Gillian Van Greunen

Claudine has been a pleasure to deal with. She is speedy in her responses and has never let us down. She is organised which helps us to get things done in time.

Sent by Corne Young

Good day Claudine, Just a note to thank you for everything you've done for us to make our trip a success. Thank you so much for everything, we'll definitely make use of your services again in future and recommend you to friends and family. Tx, Corne