Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience-building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Bafedile Mlotshwa
Johannesburg, 23 June 2022
Exceptional Customer Experience! From the moment we established contact with our travel agent, Julia Barnett, to the very end - it has been such a pleasure. We tried 2 other travel agents and Julia was the only one who responded. The communication was seamless and professional, the travel documentation was hand-delivered well before our trip with a beautiful surprise gift for our 1st wedding anniversary. Our email correspondence was very helpful, ensuring everything was in order before our departure. There is no doubt that we will be planning our next trip with Julia and will highly recommend her to family and friends. She made our trip truly memorable and so special. Thank you a million times for organising our Anniversary trip and we look forward to the next, with your help Julia.
Sent in by Michele Di Emidio
Johannesburg, 03 June 2022
Marianda supported me 110%. She comes highly recommended!
Sent in by Diana Camera
Johannesburg, 31 May 2022
Thank you, Charlene, for the effort and care you put into booking our holiday.
Sent in by Brandon Clifford
Johannesburg, 18 May 2022
Lize was very efficient, she understood the brief and helped us hugely in all regards.
Sent in by K Fisher
Johannesburg, 15 June 2022
Great service! We gave Astrid a very short turnaround time, yet she still found us the best deals. Astrid was always willing to help and was very friendly.
Sent in by Magdaline Rakosa
Johannesburg, 02 June 2022
Chantel is friendly. She listens to her clients and shows an interest in them. She knows when to alleviate fears and is efficient.
Sent in by Nada Snyman
Gauteng, 17 May 2022
Liviana is so reliable, and makes planning a vacation stress free. She responds quickly to enquiries and adjustments. She thinks of all the things we may forget - COVID-19 travel tips, documents needed at passport control etc. which helps so much. She checks in to make sure everything is okay and having access to documents on the app makes travelling easy. On our last trip to Riu Palace Zanzibar, she arranged an amazing room and quick transfer, as well as a complimentary bottle of champagne for our anniversary. I have been exposed to other travel agents who just treat you like a number. Thanks for the excellent, personalised service Liviana!
Sent in by Zurretta Hansen
Gauteng, 17 June 2022
Chantal is very helpful and goes the extra mile for her customers.
Sent in by Tracey-Leigh Elliotte
Johannesburg, 09 June 2022
The speed at which the booking process occurred was excellent! Chantal's communication process was exceptional. I will most definitely use her services again and will absolutely recommend her services.
Sent in by Nico Du Preez
Pretoria, 08 June 2022
The service was outstanding. It was personalised, friendly, and Marianda went out of her way to assist us. Highly recommended.
Sent in by Anneke Leroux
Gauteng, 20 June 2022
I have never experienced service like this, just one word! Amazing! Thank you, Melissa! You are incredible.
Sent in by Lorinda E
Cape Town, 14 June 2022
If I could, I would rate Chantel to the moon and back! I had such an awesome experience and she ticked all the boxes. She was so patient with all the extra questions and no call, mail, or WhatsApp was too much effort for her to deal with. We are already planning our next trip and she will definitely get our itinerary to quote!
Sent in by Anneke Leroux
Johannesburg, 23 June 2022
I have never experienced service like this, just one word! Amazing! Thank you Melissa and Julia you girls are incredible
Sent in by Nonkululeko Phokane
Gauteng, 13 May 2022
Morning Shainaaz. Our Zanzibar holiday was absolutely wonderful and amazing! The hotel was fantastic, plus the trip and all the connections went well. We didn’t experience any challenges. The sightseeing was a memorable experience with the friendly locals. We want to go back to Zanzibar with family in the future. Thank you once again for your professional service.
Sent in by Kerrie Fordyce
Vryheid, 14 June 2022
Chantel is patient, kind, thorough and such a pleasure to deal with. I would highly recommend her to all of my friends and family!
Sent in by Cedric / Sharon Wren
Polokwane, 16 May 2022
We have just returned from Perth to meet our Grand Child for the first time. Whilst we had a wonderful holiday, the build-up to leaving was a nightmare as our Visa did not arrive in time. We left 4-days after the due date. If it were not for Ros, we would still be sitting here looking forward to the holiday. She made every effort to get us on a flight with Singapore Airlines that was fully booked! If we had tried to book the flights ourselves we would never have got the flights. It was through her knowledge, perseverance, contacts etc, that we were able to get the flights. Many thanks to Travel Counsellors and particularly Ros, for all your kind help and assistance. We highly recommend the use of Ros from Travel Counsellors.
Sent in by Heather Rinkin
Manly, Auckland, 01 June 2022
I cannot recommend Tamarin highly enough. I had a stressful trip to arrange during covid restrictions and protocols, which added to my stress. Tamarin took full-control of every detail and she assisted from the beginning, during and after the trip. I would never have been able to have gone through this whole ordeal without her. Please don't try to organize an international trip without the help, guidance and support of an extremely professional and knowledgeable person, Tamarin.
Sent in by Martin Van Rooyen
Johannesburg, 16 May 2022
Chantel, you are always available and on point. Thank you so much for your great service. Warm Regards, Martin van Rooyen SNR
Sent in by Earl Grainger
Gauteng, 17 June 2022
Service was excellent. Very happy thank you.
Sent in by Kelly Liddiard
Gauteng, 30 May 2022
Melissa was extremely helpful with the full arrangements of our trip. It was planned and executed promptly and professionally. Thank you Mel, for the amazing anniversary surprise that was set up in our room too!
Sent in by David Nelson
Port Elizabeth, 17 May 2022
We had exceptional service as usual and I would always recommend Margot to friends, family and to anybody wishing to travel. She always goes the extra mile.