Sent in by Beatrix Rochant
Australia, 25 May 2020

Nicoleen was most helpful and patient with all the changes regarding the dates etc. The difference in time also made it hard to meet the cut off times, but she persevered. Thank you Nicoleen

Sent in by Annemare Labuschagne
Port Elizbeth, 11 May 2020

I booked directly on Singapore Airlines for my trip to Australia. On the 23rd March, I was due to fly from Perth to Singapore with a 3-day stopover in Singapore en-route to Johannesburg. Lock down created havoc and I was stranded in Perth indefinitely....

I booked directly on Singapore Airlines for my trip to Australia. On the 23rd March, I was due to fly from Perth to Singapore with a 3-day stopover in Singapore en-route to Johannesburg. Lock down created havoc and I was stranded in Perth indefinitely. Despite having never met Margot Speed, (only heard one of her clients rave about her service), I contacted her. She did not hesitate to take my call. She gave me sound advice even though I was not a client of hers. She followed up on my progress until I was back home 2 months later. Thank you, Margot, for giving a non-client the same commitment you would give a client. Thanks again, I realize you did not need to waste your time advising someone who was not your client. Appreciate it. Annemare

Sent in by Anelize Kuhn
Johannesburg, 25 May 2020

Very friendly, professional, quick and excellent service! Thank you Nicoleen

Sent in by Annemarie Lamb
Johannesburg, 25 May 2020

Nicoleen was very friendly and helped on extremely short notice. She really went the extra mile; we can highly recommend her service!

Sent in by Katie Argyrou
Pretoria, 02 July 2020

Laura Klapwijk has been exceptionally helpful. Nothing is too much for her and she is willing to accommodate our needs at all times. She is also approachable and very professional. Laura is definitely highly recommended to all our friends and family....

Laura Klapwijk has been exceptionally helpful. Nothing is too much for her and she is willing to accommodate our needs at all times. She is also approachable and very professional. Laura is definitely highly recommended to all our friends and family.

Sent in by Charmaine Bell
Arborfield, 19 May 2020

I highly recommend Ange as she manages her clients with absolute care.

Sent in by Peter & Candace Myers
Gauteng, 25 May 2020

My wife, Candace and I have been using the travel services of Lize Roodt for many years. Over the years we have booked numerous overseas holidays and business trips through Lize, which have usually included flights, accommodation and local tours. Destinations...

My wife, Candace and I have been using the travel services of Lize Roodt for many years. Over the years we have booked numerous overseas holidays and business trips through Lize, which have usually included flights, accommodation and local tours. Destinations have included various countries and cities in Europe and the Far East. Lize has always performed professionally and when we have sought advice has been readily forthcoming with what have always turned out to be great recommendations in terms of value for money. Lize has always gone the extra mile and has always ensured that we have seat reservations before we arrive for each flight – no matter where in the world we happen to be. She has even on a few occasions met with us at OR Tambo to personally hand us documents and make sure that all of our travel plans are in hand. We were recently on a trip to Europe when the Coronavirus pandemic started to take hold. We found ourselves in Vienna and desperate to get back home with the airline proving to be very difficult about rescheduling flights and wanting to charge exorbitant cancellation and rebooking fees. Despite the obvious chaos, one call to Lize sorted our issue. Lize managed after much effort and negotiation with the airline, to get us back on an earlier flight to South Africa – indeed one leaving that same night – at no extra charge. We would have no hesitation in highly recommending Lize for all your business and holiday travel arrangements and we ourselves have every intention of using Lize for all our travel requirements for many years to come.

Sent in by Shaun Ranwell
Port Elizabeth, 22 May 2020

Margot Speed is the consummate travel professional. At a time when she was probably busier than she’s ever been, helping and advising people all over the world on how to return home during the Covid-19 crisis, she easily and selflessly gave more of...

Margot Speed is the consummate travel professional. At a time when she was probably busier than she’s ever been, helping and advising people all over the world on how to return home during the Covid-19 crisis, she easily and selflessly gave more of her time and expertise to assist me get my wife back to SA from the USA. I have not known Margot for all that long but still she went way beyond the call of duty to help out, at no cost to me!! She then went further to follow up on the repatriation effort continually, and more importantly, sincerely, until my wife was safely home. Who does that?? – apart from Margot?? I have absolutely no hesitation in recommending her services to anyone in need of travel services, information or advice. I seriously doubt you’ll do better than her! Shaun Ranwell

Sent in by Johanna Burger
Cape Town, 25 May 2020

I loved the prompt response and willingness to assist each time with all the nitty-gritty questions I had. Thank you sincerely Nicoleen.

Sent in by Martha Van Wyk
South Africa, 25 May 2020

Nicoleen went above and beyond to help us get the ticket booked even staying up late to get it all sorted! Thanks for all the help. Awesome service!

Sent in by Chantell De Jongh
Johannesburg, 25 May 2020

Great service! Available when I needed assistance even if we are living in different continents. I will definitely make use of her service in the future. Thank you Nicoleen

Sent in by Lesley Armstrong
Johannesburg, 07 July 2020

Hi Marianda, I just wanted to thank you for all your help you are giving my son. He is so appreciative of this. We appreciate all the information and your assistance. Hopefully soon with your help, we will get through this trying time. Kind Rega...

Hi Marianda, I just wanted to thank you for all your help you are giving my son. He is so appreciative of this. We appreciate all the information and your assistance. Hopefully soon with your help, we will get through this trying time. Kind Regards Lesley

Sent in by Jenny Leatt
Somerset West, 09 July 2020

Lynne, you are an absolute star! After our wonderful holiday you got us out of New Zealand as borders were closing in response to the pandemic. Thank you for your watchful alertness, careful attention to detail, and cheerful 24/7 availability. We wouldn’t...

Lynne, you are an absolute star! After our wonderful holiday you got us out of New Zealand as borders were closing in response to the pandemic. Thank you for your watchful alertness, careful attention to detail, and cheerful 24/7 availability. We wouldn’t have made it without you. We heartily recommend you to anyone looking for a truly professional travel agent. Travel Counsellors are lucky to have you on their team. Jenny and Jim Leatt, Somerset West, South Africa

Sent in by Susanna Labuschagne
Pretoria, 25 May 2020

It is an absolute pleasure to deal with Nicoleen. 100% efficient, knowledgeable and friendly. I look forward to booking our next trip soon.

Sent in by Morag Brogden
George, 25 May 2020

Nicoleen you were terrific. If we ever travel again, I will definitely contact you. You made our travel arrangements stress free.

Sent in by Ray-anne Cahill
Johannesburg, 25 May 2020

Thank you for your fantastic service Nicoleen, you went way beyond my expectations.

Sent in by Loamie Van Wyk
Cape Town, 25 May 2020

Nicoleen was available all hours, day and night to make my trip run smoothly. Very supportive, friendly and professional. Awesome service thank you!

Sent in by Christopher Sievwright
Cape Town, 25 May 2020

Nicoleen is very helpful even with the time difference between South Africa and New Zealand. I will make use of her service again.