Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience-building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Angie Fae Beckmann
Port Elizabeth , 24 March 2021
I have been itching to travel again for the longest time and because of Covid, this hasn't been possible over the last year, so when Lynne emailed through an incredible deal for an all inclusive trip to Zanzibar, I didn't have to think twice before booking it. Of course travelling during a pandemic can be quite a daunting experience and I expected a few hiccups along the way. However, Lynne took care of us every step of the way, ensuring all the necessary forms were completed and ready before arriving at each airport check . We were able to follow our booking progress through the Travel Counsellors App, where all our documents, tickets and payments were uploaded. The best part was waking up in the morning and peaking at the countdown to our trip, on the App. :) Unfortunately our hotel in Zanzibar had experienced a fire and part of the hotel had burnt down. We were quite devastated and thought for sure that our dream holiday in Zanzibar had come to an end. Lynne worked her amazing travel counsellor magic and got us booked into a new hotel (which I actually think was better ;)) and we were back on track. I could not recommend Lynne enough, not only was she organized and professional, she also made the experience personal, sending us her top tips for our trip and getting us all excited for our first trip in this pandemic. I have already started looking at possible holiday destinations for later this year and I trust that Lynne will have it all covered. :)
Sent in by Maureen Rogers
Paarl, 15 February 2021
Chantal is a very efficient, organized and friendly travel agent. She was quick to source exactly what we asked for at competitive prices. I would highly recommend her services!
Sent in by Lynette Claasen
Warrenton, 25 February 2021
For the past 10 years, Anelle is my personal travel agent. No one can beat her. She is excellent. Believe me, I had to make some stressful flight changes over the years of travel and Anelle has never hesitated to assist and facilitate. She is HIGHLY recommended.
Sent in by Danie Haasbroek
Centurion, 28 January 2021
I wish to take a moment to praise you for the very professional, super-fast and effective service that you provided in assisting my son Shane with his international travel arrangements. You were available immediately for him with the best travel options when he needed your service urgently. It is such a great comfort to know that we can rely on you under very difficult circumstances, while he is in the USA or anywhere in the world, and very far from home in South Africa. Thank you for the personal attention, the effort and time that you have consistently provided over the years to me as a client, to my family and to my high-profile international clients. I will certainly recommend you and Travel Counsellors to any of my clients always. Ros, you are simply the best!
Sent in by Luke Whitfield
Lusaka, 25 March 2021
I travelled to Cape Town from Lusaka, Zambia from the 10th - 25th of March 2021. Travel in Africa can be anything but predictable and yet booking through Lyndill produced a completely hassle-free experience. Her dedication to customer service and attention to detail was such a pleasure and I will definitely be working with her again for future trips. If you want to spend more time enjoying your holiday and avoiding the unforeseen road bumps of international travel, I can’t recommend Lyndill’s services enough!
Sent in by Paul Theunissen
Johannesburg, 15 February 2021
I would like to thank Astrid Harrison from Travel Counsellor for the extra special care and for the service that she gave me when arranging all my travel needs during this difficult time of the pandemic. Astrid did everything to arrange flights to bring me back home to my family. I am happy with the deals/service that she gave me. Astrid your professionalism goes far beyond expectation. Thank you so much.
Sent in by Claudie Greenwood-Selby
Hartbeespoort, 14 April 2021
Dear Laurene, A great big thank you for arranging our trip to Zanzibar in March 2021. From the moment I first started speaking to you about a possible trip, I knew we made the right decision to make use of your expertise. The transfers arranged were excellent, the hotel recommendation was fabulous and all the extra information you provided was spot on. Thank you for everything. We hope to contact you again soon to arrange the next one. I will most definitely recommend you to any one I come across. Kind regards, Claudie
Sent in by Madeleine Gunn
Tunbridge Wells UK, 16 February 2021
I thank Chantal for stepping up and taking care of me with my flight to the UK, last Friday 12 February. She was patient and reassuring with all her messages, emails and phone calls regarding my booking. She did many quotes which finally resulted in a booking. She encouraged me that she was there for me the whole week, while I was preparing for my flight. Chantal was willing to assist me with almost everything, even finding the best place to get my Covid-19 test done correctly and efficiently, ensuring I received my results within the 72-hour time frame. Even with the documents requiring me to complete and there were many, too many for my liking, but had to be done. Chantal continued to stay in touch and encouraged me through all this. She wished me a safe journey on Friday morning before I left for the airport and as always reminded me to phone her if I needed help. Even when I arrived at Heathrow Airport, Chantal sent me a message to check that I had arrived safely. Chantal is a caring and willing person, it was evident in all she did for me from the start of our WhatsApp messages and all the emails and telephone calls in between my arriving here in the UK. Thank you, Chantal. God bless you for your caring heart.
Sent in by Biddy Beckmann
East london , 07 April 2021
It was an absolute pleasure working with Lynne! She made our whole trip the most seamless booking experience! She went out of her way to make sure all was organized for us! I would highly recommend her as your travel agent!
Sent in by Hansie Reinecke
Pretoria, 29 January 2021
We are off to Croatia! Thank you Lyndill! Having to travel in the midst of a global pandemic, unrealistic border expectations, unexpected flight changes, navigating between negative covid tests, this would not be possible without the help of Lyndill.
Sent in by Susan Smith
Caledon, 25 February 2021
I had the most amazing service from Anelle Behr. I travelled to UK during covid-19 and it was only due to her help that I was able to change my flight and to get back home. Anelle is the only travel advisor that I will use. Thank you Anelle, I don't know what I would have done without you.
Sent in by Paula Steyn
Assagay, 14 April 2021
Chantal was so efficient with my request when I contacted her looking for a relaxing weekend away for my husband and I. She was pleasant to work with and came up with some great options that were in line with my specific requests and budget. Once we had chosen our destination she made the booking process so easy and straightforward. The weekend itself was fabulous and I appreciated her checking in with me to make sure that everything was going well. Thanks so much!
Sent in by Corneli Aspeling
Cape Town, 15 February 2021
When all options failed to visit my daughter in Bahrain, I was referred to Colette by a client of hers. Not only did she give expert and invaluable advice but she managed booked us on Egypt Air. She was a true professional all the way, offering a personal touch, which I have never experienced before! The communication was always prompt. She made sure that we had all the relevant travel documents and provided us with the forms that we would need at the airports, etc. She was with us every step of the way. Whenever we completed a check-in or where at security, we got a WhatsApp to make sure that everything had gone well. She got us the seats we wanted and we arrived in Bahrain. We experienced the same on our return journey. Colette even managed the whole check-in and the extra luggage, etc. She was only happy when she got the message that we are safely home. I have travelled all over the world for many years and I have always booked this myself. Colette has brought an end to this. Colette will definitely be my travel agent for my next trip and for the many more that hopefully will follow... I am recommending her to all my friends and family. What an awesome experience dealing with Colette!
Sent in by Lindy-Lee Abrey
Antibes, France , 27 January 2021
It's always a pleasant experience getting in touch with Lynne for any of my travel arrangements. She is friendly, compassionate, professional and very prompt with the service she delivers. I'm in the service industry myself and work as a Stewardess in the Yachting industry so my life is very fast paced and planning a holiday or even trying to get back to SA during COVID has been very strenuous. I never managed to make it back to SA for my best friend's wedding due to circumstances out of my control, but Lynne was very supportive and positive regardless. It's so important to love your job as Lynne does, but she is also empathetic which makes me feel comfortable and secure and happy to always use her in the future as I trust her. Lynne is also very thorough and just recently reminded me that we needed to change my flight details before the ticket expires. Without that reminder I would have forgotten. Lynne is all about quality and I would highly recommend using her to book your next travel experience.
Sent in by Margaret Candy
South Africa, 18 March 2021
Hannah de Lange is an outstanding agent and friend. My trips to Asia were perfect because of her. I appreciate her very much indeed.
Sent in by Amberlea van Vianen
Cape Town, 26 March 2021
Clare is by far the best, most efficient and knowledgeable travel agent I have ever used. She was there 24/7 (and I mean 24/7!) to guide me through every step of the process with her clear and calm mannerism. I highly recommend using Clare for all your future travel plans. Thank you once again Clare for all your help xx
Sent in by Karen Coetzee
Johannesburg, 08 February 2021
Melissa is a breath of fresh air. We never have to worry about our travel arrangements any longer. She has lightened our load. She provides us with various quotations to ensure our comfort whilst offering the best price. She is with us right from the start of our enquiry until the point of check-in to ensure that our travel is a smooth process. Utilize Melissa’s travel service, you won't be sorry!
Sent in by Susan Visagie
Gansbaai, 02 March 2021
Anelle always helps with a smile. A few of our company staff had to do a challenging trip through various levels of lockdown during the Covid-19 pandemic. Anelle managed to get us all back and forth to Saudi, moving flights many many times to stay within the 72-hour windows of tests and re-tests after 2 false-positive tests on different occasions and last minute flight cancellations or missing connections due to delays. She had to help keep some in semi-transit for a month due to the ever-changing lockdown regulations and airlines terminating their services overnight. She has nerves of steel with lots of patience and could deal with this in a very efficient and professional manner. What's more, is that if the situation asked of her to be on stand-by late at night, she was there. We highly recommend her!
Sent in by Calvin Bowles
Cape Town, 25 February 2021
All safe and back in SA. What an AMAZING experience! Thank you so much for everything.
Sent in by Dean Retief
Johannesburg, 03 February 2021
We had the wonderful experience celebrating our 20th wedding anniversary at a weekend breakaway venue which was recommended and selected by our travel consultant. The service we received was second to none. This made this special celebration memorable. Our travel consultant, Astrid Harrison comes highly recommended.
Sent in by Lesedi Dibakwane
Johannesburg, 08 April 2021
Roslyn de la Hunt has packaged a few of our vacations and travels over the last couple of years. We have just had another amazing getaway she organized and have nothing but praise for her work. Thanks, Roslyn for ALWAYS delivering, and being ever on standby when there are glitches. For your next holiday, local or international, I HIGHLY recommend you get in touch with Roslyn. Best packages, at very reasonable prices, for ANYWHERE you want to go.