Welcome and thank you for visiting my webpage
Customer: "I've been ringing your call centre on 0900 1700 for two days and can't get through to enquiries, can you help?"
Operator: "Where did you get that number from, sir?"
Customer: "It was on the door to the travel centre."
Operator: "Sir, they are our opening hours."
Being part of the Travel Counsellors franchise, unlike a traditional retail travel agency, I am available at a time and place that best suits you – 24/7 from the comfort of your home or office! No opening or closing hours and each and every time you call, you will speak to me, no middle man, no receptionist and no one who doesn’t know anything about your booking. Owning and growing my own business, means that I personally assure you, that I will always do my best for my clients to ensure a smooth, hassel free, enjoyable holiday of a lifetime.
With over 6 years of travel experience and expertise, my objective, as a Travel Counsellor is to offer a truly personalised concierge service and for you, the client to be totally satisfied with the service you receive. I have also been fortunate enough to travel to Mauritius, Victoria Falls, England, Ireland, Scotland, New York, San Francisco, Las Vegas, Hawaii, Dubai, India as well as extensive travel throughout South Africa, so I can offer first hand product knowledge on these destinations and others.
Founded in 1994, Travel Counsellors now has over 1200 home-based travel located across six countries. The company’s home-based Travel Counsellors in South Africa are supported by a dedicated team in Cape Town, and also benefit from the support of over 200 head office staff at the company’s UK head office.
Travel Counsellors provides our clients with free financial protection guaranteeing that their travel spend is in safe hands. Through Travel Counsellors’ unique Travel Trust everything booked through me is financially protected in case of insolvency by any supplier. We are the only company in South Africa to offer this type of protection.
I am confident that together with Travel Counsellors award winning systems, global reach and buying power, I can be of service to you whatever your travel requirements are.
Please note that Travel Counsellors accredited with IATA and also has a BEE Certificate.
I look forward to hearing from you so that you can experience the beauty of the world we live in.
Kind regards,
Siobhan