Holiday to Thailand: Out of 10 travel agents that I contacted in 2011, for my 1st international holiday, Helen was the only one that listened and answered all of my questions.
She is sharp and her knowledge on travel and the destination impressed me.
Dear Helen, I will never forget.
I hope that you are still a travel agent come 2013. Hong Kong and Vietnam, here I come!
Mr Roelof Brink, Ladysmith
Helen made the booking for our trip a pleasure. Here friendly advice and efficient service made the whole experience better. The plane tickets, visas and even seat bookings were done with no fuss. To add to that her after sales service is great.
It's like having my own personal assistant.
Thanks Helen
Mrs Karen Mayhew, Pinetown
I had a crisis where I had to get my daughter back to South Africa from the USA in a hurry.
Emotions were running high and we were in a flat spin. Helen was the voice of sanity and reason amidst the turmoil. She arranged a very reasonably priced ticket, kept in constant touch with me and even sent very explicit instructions to assist my daughter at each step of the way.
She is an absolute STAR!!!
Mrs Lynne Nell, Pietermaritzburg
Helen really helped me to get the flights that I needed, on very specific dates. In addition she helped me set up my SAA voyager miles account and my USA visa along with my travel insurance.
She was incredibly helpful and reliable, and I have been extremely happy and satisfied with my trip and the business from her! She even helped me with aspects that I hadn't even thought of. :)
Mr Sidney Rash, Durban
I recently dealt with Helen to book my holiday to Mauritius, at short notice. Helen listened well to my requirements & then offered various appropriate options for my holiday. Helen was honest with her advice & her service was prompt & efficient. Helen went out of her way to help me & her communication & follow up was superb. I'll definitely use Helen again in the future, should the opportunity arise.
Miss Cindy Corbitt, Cape Town
Helen is a real pleasure to work with. Over the past three years she has booked trips for me to India (3 times), Thailand, Laos, Vietnam, Germany and Rome. All trips have run like clockwork, due to Helen's incredibly efficient organization and meticulous attention to detail. Her communication regarding every aspect of our travel has been outstanding. She is excellent and I highly recommend her.
Mrs Anne Balmer, Mtunzini, KZN
We were amazed at the way Helen, professionally set up our trip to Australia, both Lia & I have travelled overseas before, and had not experienced a trouble free trip with other consultants we booked with. Helen surprised us with details and hotel booking she had made, especially the last night in Australia. I can only highly recommend Helen, to handle your trip planning if you are going overseas.
Mr Chris Licina, Durban, South Africa
Helen has organised two holidays for us. One was a month in the US for a family of four and the second a two week holiday in Italy. Both were superbly arranged with every last detail taken care of. Helen's attention to detail does not stop on return from overseas, she checks that everything was as expected and resolves any small issues that may have occurred. We will continue to support Helen.
Mr Philip Tennet, Durban
Helen helped us plan an absolutely magical honeymoon to Croatia. She assisted us with ideas, visas, tickets and the most perfect itinerary. The best part was her completely personalised service, which included meeting and seeing us at home and delivering everything to us in the comfort of our own home. We will never use any other travel agent and she has become a personal friend.
Mrs Sarah Wait, Durban
Helen has offered us service beyond the call of duty. We place confidence in her findings, and feel thoroughly spoilt when she constantly fetches, carries things, and reminds us of details we so easily overlook.
We are thrilled with the years of service she has offered us.
Mrs Elaine Korck, Kloof, Durban
Absolutely fantastic!! By far the best service I have ever received. Helen went the extra mile on more than one occasion. I highly recommend her...and to top it all, she provided very competitive prices.
Mr Mark Milne, Hillcrest
What we found different with Helen in comparison to other travel agents was the personal touch, the prompt communications, the efficient and well researched answers to questions re visas etc. and the well thought out connections which meant we didn't have the usual scramble to make the flights. We also appreciated the emails to wish us well, prior to departure and to welcome us home after our trip!
Mr & Mrs Dave & Sandy Phillips, Westville, Durban
My wife, Callie, I have known Helen, for 16 years and found her to be warm, jovial, and interesting as a friend. We know she has experienced the globe as a traveller and knows the receiving end of what a lot of travellers request. We have asked difficult manoeuvres in air-travel being missionaries and found her advice and counsel extremely accurate, efficient and reliable. Simply the Best!
Mr Keir Tayler, Pretoria
It was my very first trip overseas and I did not know where to start! Helen, I would like to say a special thank you for not only arranging the most inexpensive trip to Chicago and back, but for all the in-depth information e.g. US visas, the weather and every other random question I had for you. Your service is at a level of excellence 10 times better the best! Can't wait for my next trip!!
Ms Beverley Gabryk, Durban
We recently used the services of Helen Aitchison to book a trip for us from Durban to London via Dubai. We found all the arrangements made by Travel Counsellors, represented by Helen, were exactly as she had advised us. The trip therefore, went very smoothly and we were very happy with the service offered by this Company/Helen.
We would have no hesitation in recommending this company and Helen.
Mr Peter Martin, Gillitts, Durban.
This is to confirm, that we have had only excellent service from Helen who is always prepared to go the extra mile in order to please her customers.
Mr Edgar Tennant, Westville - Durban
I do a lot of travelling and have had experience with many travel agents and Helen really stands out from the rest. Her knowledge, patience and 'can do' attitude really makes working with her such a stress-free and pleasant experience. She has gone above and beyond in each booking I have made. I am especially grateful for her informing me of the complimentary Avis point-2-point transfers!
Ms Jenny Casey, Durban
We have always received the most amazing service from Helen .She is always ready to go the extra mile and with great patience many times! Always calm, with a smile on her face. A truly GREAT travel consultant to have.
Mr & Mrs Chris and Gill Howie, Salt Rock KZN
I would highly recommend Helen as a travel advisor - her patience and flexibility is amazing and nothing is ever too much trouble. I was particularly impressed with her quick response to problems and the personal time and effort she put into ensuring resolution. It was good to know that everything was 100% taken care of.
Miss Jessica Uys, Durban
Dealing through Helen for your travel arrangements is highly recomended. She gives you the best deals available, is quick in her responses to your requests and gives you great advice and lots of tips. I really enjoyed the personal touch. Thank you Helen for helping me plan my trip of a life time!
Mrs Angela Raw, Windy Ridge Farm Cramond KZN
There is only one word for Helens service and that is EXCELLENT....Helen goes the extra mile for your holiday to ensure the best holiday you have ever had. Thanks Helen. We sure will be booking with you again.
Mr & Mrs Mike and Jean Korck, Kloof